Parking Management Company
Overnight Lot Auditor - Rohnert Park, CA
Parking Management Company, Rohnert Park, California, United States, 94928
Overview
Job Title:
Overnight Lot Auditor – Rohnert Park, CA Department:
Commercial Parking Operations Directly reports to:
Commercial Parking Manager Schedule:
Full Time / Part-Time (10pm – 7am) Status:
Non-Exempt Compensation:
$17.50 per hour (rates can vary by market)
Position Summary
We are looking for a detail-oriented and responsible Overnight Lot Auditor to manage parking lot activity during the overnight shift. This role involves conducting audits, directing vehicles, ensuring safety, and maintaining an organized, welcoming environment. The ideal candidate will work independently, manage data, perform security checks, and provide excellent customer service while working outdoors in various conditions.
Primary Objective
To provide exceptional customer service while maintaining a safe and orderly parking environment. The Overnight Parking Lot Attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds the overall security and cleanliness of the parking area.
Duties And Responsibilities Audit and Reconciliation: Conduct comprehensive audits of parking lot operations, including vehicle counts, ticketing, and financial records. Reconcile discrepancies between physical vehicle counts and digital or paper logs to ensure accuracy. Review records for errors or inconsistencies and make necessary corrections.
Vehicle Activity Monitoring: Monitor vehicle entry and exit throughout the shift, ensuring accurate logging and ticket matching. Use security systems to track movements at parking lot entrances and exits, ensuring proper vehicle flow. Identify and report unauthorized vehicles, improper parking, or any other irregularities to maintain order and security.
Reporting, Documentation And Attention To Detail: Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations. Strong attention to detail is crucial for auditing, vehicle counting, and maintaining accurate records.
Security And Compliance: Conduct regular parking lot inspections to ensure safety protocols are followed, including proper markings, lighting, and security cameras. Respond to security concerns, monitor for unauthorized vehicles, and ensure parked vehicles are secure. Work independently with minimal supervision, staying proactive and vigilant to maintain a safe environment and report any issues to management.
Lot Maintenance: Maintain the cleanliness and safety of the parking lot by ensuring all equipment, parking spaces, and safety items are in good condition and free of debris or hazards.
Hospitality, Customer Service And Communication: Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Use proper two-way radio etiquette, maintain clear communication with team members, and foster a cooperative work environment.
Attendance And Professionalism: Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
Additional Responsibilities: Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.
Qualifications
Knowledge, Skills, and Abilities
Education: High school diploma or GED required.
Experience: Customer service experience is preferred. A positive, helpful attitude is a must.
Licenses & Background Requirements A valid driver’s license and reliable transportation are required.
Must maintain a clean motor vehicle record (no more than three moving violations in the past three years).
Must pass and maintain a clean background check.
No special certifications required.
Physical Demands & Work Environment Ability to stand, walk, and lift up to 50 lbs. for long periods.
Comfortable working in both indoor and outdoor environments, in all types of weather.
Must maintain a clean, professional appearance and follow uniform and grooming standards.
Schedule flexibility is important—nights, weekends, and holidays may be required.
Customer Service & Communication Strong communication skills, including active listening and a polite, professional tone.
Ability to handle guest interactions with care, patience, and attention to detail.
Team-oriented and able to collaborate with coworkers, supervisors, and clients.
Technology Use Team members may need to use a personal cell phone for work-related communications or to access mobile apps.
Reimbursement will follow company policy when applicable.
About Parking Management Company (PMC)
PMC is a national leader in hospitality-based parking services, headquartered in Nashville, Tennessee. Our services include valet and self-parking management, shuttle transportation, event parking, and bell/porter services. We proudly serve hotels, resorts, residential communities, healthcare facilities, and event venues across the country. Known for our guest-first approach, we work as an extension of the hospitality experience—creating smooth, welcoming service at every touchpoint.
Pay Transparency & Compliance
PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. This position is non-exempt under the FLSA and eligible for overtime as applicable.
Benefits & Overtime Health Benefits – Medical, vision and dental insurance
Supplemental Insurance – Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Paid time off
Paid training
Tuition assistance through Belleview University
Nationwide discounts through Perks at Work
Military friendly employer
Employment Details
Overtime: All non-exempt positions will receive overtime pay (when applicable). Employee At Will: Employment with PMC is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without cause, and with or without notice, subject to applicable laws. EEO Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Location Snippet
Rohnert Park, CA
#J-18808-Ljbffr
Job Title:
Overnight Lot Auditor – Rohnert Park, CA Department:
Commercial Parking Operations Directly reports to:
Commercial Parking Manager Schedule:
Full Time / Part-Time (10pm – 7am) Status:
Non-Exempt Compensation:
$17.50 per hour (rates can vary by market)
Position Summary
We are looking for a detail-oriented and responsible Overnight Lot Auditor to manage parking lot activity during the overnight shift. This role involves conducting audits, directing vehicles, ensuring safety, and maintaining an organized, welcoming environment. The ideal candidate will work independently, manage data, perform security checks, and provide excellent customer service while working outdoors in various conditions.
Primary Objective
To provide exceptional customer service while maintaining a safe and orderly parking environment. The Overnight Parking Lot Attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds the overall security and cleanliness of the parking area.
Duties And Responsibilities Audit and Reconciliation: Conduct comprehensive audits of parking lot operations, including vehicle counts, ticketing, and financial records. Reconcile discrepancies between physical vehicle counts and digital or paper logs to ensure accuracy. Review records for errors or inconsistencies and make necessary corrections.
Vehicle Activity Monitoring: Monitor vehicle entry and exit throughout the shift, ensuring accurate logging and ticket matching. Use security systems to track movements at parking lot entrances and exits, ensuring proper vehicle flow. Identify and report unauthorized vehicles, improper parking, or any other irregularities to maintain order and security.
Reporting, Documentation And Attention To Detail: Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations. Strong attention to detail is crucial for auditing, vehicle counting, and maintaining accurate records.
Security And Compliance: Conduct regular parking lot inspections to ensure safety protocols are followed, including proper markings, lighting, and security cameras. Respond to security concerns, monitor for unauthorized vehicles, and ensure parked vehicles are secure. Work independently with minimal supervision, staying proactive and vigilant to maintain a safe environment and report any issues to management.
Lot Maintenance: Maintain the cleanliness and safety of the parking lot by ensuring all equipment, parking spaces, and safety items are in good condition and free of debris or hazards.
Hospitality, Customer Service And Communication: Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members. Use proper two-way radio etiquette, maintain clear communication with team members, and foster a cooperative work environment.
Attendance And Professionalism: Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
Additional Responsibilities: Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.
Qualifications
Knowledge, Skills, and Abilities
Education: High school diploma or GED required.
Experience: Customer service experience is preferred. A positive, helpful attitude is a must.
Licenses & Background Requirements A valid driver’s license and reliable transportation are required.
Must maintain a clean motor vehicle record (no more than three moving violations in the past three years).
Must pass and maintain a clean background check.
No special certifications required.
Physical Demands & Work Environment Ability to stand, walk, and lift up to 50 lbs. for long periods.
Comfortable working in both indoor and outdoor environments, in all types of weather.
Must maintain a clean, professional appearance and follow uniform and grooming standards.
Schedule flexibility is important—nights, weekends, and holidays may be required.
Customer Service & Communication Strong communication skills, including active listening and a polite, professional tone.
Ability to handle guest interactions with care, patience, and attention to detail.
Team-oriented and able to collaborate with coworkers, supervisors, and clients.
Technology Use Team members may need to use a personal cell phone for work-related communications or to access mobile apps.
Reimbursement will follow company policy when applicable.
About Parking Management Company (PMC)
PMC is a national leader in hospitality-based parking services, headquartered in Nashville, Tennessee. Our services include valet and self-parking management, shuttle transportation, event parking, and bell/porter services. We proudly serve hotels, resorts, residential communities, healthcare facilities, and event venues across the country. Known for our guest-first approach, we work as an extension of the hospitality experience—creating smooth, welcoming service at every touchpoint.
Pay Transparency & Compliance
PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. This position is non-exempt under the FLSA and eligible for overtime as applicable.
Benefits & Overtime Health Benefits – Medical, vision and dental insurance
Supplemental Insurance – Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Paid time off
Paid training
Tuition assistance through Belleview University
Nationwide discounts through Perks at Work
Military friendly employer
Employment Details
Overtime: All non-exempt positions will receive overtime pay (when applicable). Employee At Will: Employment with PMC is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without cause, and with or without notice, subject to applicable laws. EEO Statement: Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Location Snippet
Rohnert Park, CA
#J-18808-Ljbffr