ISS Facility Services - North America
Facility Coordinator
ISS Facility Services - North America, Santa Clara, California, us, 95053
Job Overview
Facility Coordinator role at ISS Facility Services - North America. Full‑time.
Key Purpose Coordinate activities and resources in support of projects impacting multiple departments and work‑flows. Work with Facility Manager to ensure account operations in accordance with approved operating guidelines and budget. Schedule preventive maintenance, respond to urgent maintenance calls, and participate in emergency preparedness plans.
Success Criteria
Delivery on contract promises, increased effectiveness and/or efficiency of delivered services through deployment of ISS standards and concepts leveraging innovation and best practice opportunities’
Successful delivery of prioritized projects and programs
In partnership with internal and external stakeholders understand upcoming priorities and linking project delivery to the needs of the business
Deployment of relevant projects following the global/local standards while having complete ownership of project roll out and completion
Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self‑improvement
Participate and embrace the development opportunities
Ideal Candidate Experience
Certification in facility management or equivalent
3 years’ experience in facility management
Microsoft Office – Advanced Outlook, Excel, Word
Excellent customer service skills
Ability to work with a budget
Ability to read and understand standard business documentation (e.g. contract language)
Solid written and oral communication skills
Strong organizational and team building skills
Proven ability to work on several projects simultaneously and under tight schedules
Must be a team player and committed to working in a quality environment
Key Accountabilities
Coordinate daily requirements and requests to operate and facilitate office services for the company
Set up all office services vendors and be onsite supervising their work
Ensure that account facilities are operated and maintained in a cost effective and safe condition in accordance with the approved customer’s requirements to fulfill contractual obligations
Communicate operating philosophy, objectives, and expectations in a continuing effort to build the site team
Work with Facility Manager to maintain the operations budget for all areas
Maintain open lines of communication with customer, alliance partners, and operations managers
Comply with all company policies and procedures and adhere to company standards
Develop and maintain a detailed project schedule which includes administrative tasks of all sites involved in the project
Ensure coordination of the interfaces of all disciplines within Operations
Responsible to track project changes and produce updated site‑based schedule as agreed with upper management
Maintain inventory levels
Other job duties as assigned
Code invoices for approval to correct cost centers and process for payment
Oversee and/or coordinate special projects required by the Facilities Department
Physical Demands & Work Environment
Long working hours
Sitting at a computer for 50% of the time
Walking/Inspecting the site 50% of the time
Must be able to lift a minimum of 10 pounds
Must be able to work under pressure and time deadlines during peak periods
For California employees, suitable seating is available for this position
HSEQ Compliance All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
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Key Purpose Coordinate activities and resources in support of projects impacting multiple departments and work‑flows. Work with Facility Manager to ensure account operations in accordance with approved operating guidelines and budget. Schedule preventive maintenance, respond to urgent maintenance calls, and participate in emergency preparedness plans.
Success Criteria
Delivery on contract promises, increased effectiveness and/or efficiency of delivered services through deployment of ISS standards and concepts leveraging innovation and best practice opportunities’
Successful delivery of prioritized projects and programs
In partnership with internal and external stakeholders understand upcoming priorities and linking project delivery to the needs of the business
Deployment of relevant projects following the global/local standards while having complete ownership of project roll out and completion
Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self‑improvement
Participate and embrace the development opportunities
Ideal Candidate Experience
Certification in facility management or equivalent
3 years’ experience in facility management
Microsoft Office – Advanced Outlook, Excel, Word
Excellent customer service skills
Ability to work with a budget
Ability to read and understand standard business documentation (e.g. contract language)
Solid written and oral communication skills
Strong organizational and team building skills
Proven ability to work on several projects simultaneously and under tight schedules
Must be a team player and committed to working in a quality environment
Key Accountabilities
Coordinate daily requirements and requests to operate and facilitate office services for the company
Set up all office services vendors and be onsite supervising their work
Ensure that account facilities are operated and maintained in a cost effective and safe condition in accordance with the approved customer’s requirements to fulfill contractual obligations
Communicate operating philosophy, objectives, and expectations in a continuing effort to build the site team
Work with Facility Manager to maintain the operations budget for all areas
Maintain open lines of communication with customer, alliance partners, and operations managers
Comply with all company policies and procedures and adhere to company standards
Develop and maintain a detailed project schedule which includes administrative tasks of all sites involved in the project
Ensure coordination of the interfaces of all disciplines within Operations
Responsible to track project changes and produce updated site‑based schedule as agreed with upper management
Maintain inventory levels
Other job duties as assigned
Code invoices for approval to correct cost centers and process for payment
Oversee and/or coordinate special projects required by the Facilities Department
Physical Demands & Work Environment
Long working hours
Sitting at a computer for 50% of the time
Walking/Inspecting the site 50% of the time
Must be able to lift a minimum of 10 pounds
Must be able to work under pressure and time deadlines during peak periods
For California employees, suitable seating is available for this position
HSEQ Compliance All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
#J-18808-Ljbffr