Global Technical Talent
Job Summary :
The Senior CMDB Analyst will support a complex configuration management database (CMDB) project involving a ServiceNow upgrade , system convergence, and data center tracking . This role ensures CMDB data integrity, accuracy, and alignment with ITIL standards to deliver a trusted and high-quality data source for IT operations. The analyst will play a key role in a major financial institution serving more than , employees and managing over $ billion in assets, supporting enterprise-level data accuracy and governance. Key Responsibilities :
Support ongoing CMDB initiatives including ServiceNow upgrades, convergence projects, and data center migrations.
Collaborate with data center managers to ensure completeness and accuracy of CMDB information, especially for configuration item (CI) location and tracking.
Design, develop, and produce reports and dashboards using CMDB data (, inventory, management, impact analysis, configuration status).
Utilize the CMDB Query Builder to create cross-functional data views and improve visibility across systems.
Maintain and optimize CMDB Health configurations and develop custom KPIs for performance tracking.
Support operating procedures for CMDB audits and identify continuous improvement opportunities.
Operate independently in a fast-paced IT environment with minimal supervision.
Required Experience :
Bachelor’s degree in systems engineering, computer science, information technology, or a related field (or equivalent experience).
years of relevant experience in Information Technology.
years working directly with CMDB and the CSDM framework .
ITIL v or v certification with advanced understanding of configuration management, ITAM, and ITSM processes.
Nice-to-Have Experience :
Prior experience in the financial services or banking industry .
Background in large-scale enterprise CMDB implementations or data migrations.
Experience collaborating with multiple cross-functional IT teams.
Required Skills :
CMDB configuration and maintenance (ServiceNow platform)
ITIL v / v Configuration Management expertise
Data quality management and reporting
Preferred Skills :
ServiceNow CMDB, Discovery, or Application Service Mapping certifications
Platform Analytics experience
Agile and SDLC methodologies
Strong communication and stakeholder collaboration
Additional Skills :
Self-starter with strong analytical and problem-solving skills
Ability to work effectively in a fast-paced and dynamic environment
Benefits :
Medical, Vision, and Dental Insurance Plans
k Retirement Fund
About the Client :
Providing comprehensive banking products and services for individuals and businesses for over years. We empower families and businesses to achieve their financial goals with reliable service and stability.
About GTT :
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
Job Number : -
LI-GTT LI-Remote gttjobs
#J-18808-Ljbffr
The Senior CMDB Analyst will support a complex configuration management database (CMDB) project involving a ServiceNow upgrade , system convergence, and data center tracking . This role ensures CMDB data integrity, accuracy, and alignment with ITIL standards to deliver a trusted and high-quality data source for IT operations. The analyst will play a key role in a major financial institution serving more than , employees and managing over $ billion in assets, supporting enterprise-level data accuracy and governance. Key Responsibilities :
Support ongoing CMDB initiatives including ServiceNow upgrades, convergence projects, and data center migrations.
Collaborate with data center managers to ensure completeness and accuracy of CMDB information, especially for configuration item (CI) location and tracking.
Design, develop, and produce reports and dashboards using CMDB data (, inventory, management, impact analysis, configuration status).
Utilize the CMDB Query Builder to create cross-functional data views and improve visibility across systems.
Maintain and optimize CMDB Health configurations and develop custom KPIs for performance tracking.
Support operating procedures for CMDB audits and identify continuous improvement opportunities.
Operate independently in a fast-paced IT environment with minimal supervision.
Required Experience :
Bachelor’s degree in systems engineering, computer science, information technology, or a related field (or equivalent experience).
years of relevant experience in Information Technology.
years working directly with CMDB and the CSDM framework .
ITIL v or v certification with advanced understanding of configuration management, ITAM, and ITSM processes.
Nice-to-Have Experience :
Prior experience in the financial services or banking industry .
Background in large-scale enterprise CMDB implementations or data migrations.
Experience collaborating with multiple cross-functional IT teams.
Required Skills :
CMDB configuration and maintenance (ServiceNow platform)
ITIL v / v Configuration Management expertise
Data quality management and reporting
Preferred Skills :
ServiceNow CMDB, Discovery, or Application Service Mapping certifications
Platform Analytics experience
Agile and SDLC methodologies
Strong communication and stakeholder collaboration
Additional Skills :
Self-starter with strong analytical and problem-solving skills
Ability to work effectively in a fast-paced and dynamic environment
Benefits :
Medical, Vision, and Dental Insurance Plans
k Retirement Fund
About the Client :
Providing comprehensive banking products and services for individuals and businesses for over years. We empower families and businesses to achieve their financial goals with reliable service and stability.
About GTT :
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
Job Number : -
LI-GTT LI-Remote gttjobs
#J-18808-Ljbffr