University of Miami
Sr. Manager, Administrative Operations (H)
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Sr. Manager, Administrative Operations (H)
role at
University of Miami The Department of Neurological Surgery is currently seeking a full time Sr. Manager, Administrative Operations to work in Miami, FL. The Sr. Manager, Administrative Operations manages office activities and services including the supervision of office staff to achieve maximum productivity and expense control. Creates policies and procedures for administrative activities, such as records maintenance, document preparation, mail distribution, reception, and other related internal operations. Core Job Functions Ensures all administrative operations run smoothly and efficiently. Evaluates existing internal controls and approval processes and makes recommendations on how to improve fiscal integrity and operational efficiency. Coordinates, plans and directs services which support the running of the department. Plans and coordinates the duties of staff in addition to analyzes complex administrative concerns. Develops and implements department processes. Oversees the review, approval and reporting of all expenditures. Implements department human resources actions, which may include hiring, terminations, salary etc. Recruits, trains and prepares performance reports for staff. Manages, implements, coordinates, plans and evaluates the administrative operations for the department/division. Oversees staff in the day-to-day performance of their jobs. Ensures projects, department milestones/goals are met and adheres to approved budgets. Purchases and maintains office equipment and supplies. Tracks and analyzes operational costs. Manages the delivery of services with other departments. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. Qualifications CORE QUALIFICATIONS Education:
High school diploma or equivalent Experience:
Minimum 6 years of relevant experience Responsible for the development, monitoring, tracking, and recommendation of departmental policies and procedures in order to meet the objectives and goals of the department. Manages the Department’s Administrative Assistant team ensuring faculty receive the appropriate support and coverage needed. Responsible for coordination and organization of Department non-GME activities, functions and staff events. Analyze operations to identify opportunities for improvement and need for new resources. Manages department renovation projects including coordination with vendors for equipment/furniture/facility repairs. Directs and maintains the department’s human resource and faculty affair functions. Assumes responsibility for supervision and performance management of all assigned staff including making decisions as they pertain to hiring, training, evaluation, promotion and termination. Maintains open lines of communication with the office of Faculty and Professional Affairs and Medical Human Resources. Works with Medical School Human Resource leadership to ensure a high performing, satisfied, and capable workforce. Oversees the development and updates of job descriptions and competencies for all staff. Responsible for posting of vacant and new staff and faculty positions, including the business justification and approval, recruitment, job offer and complete onboarding process. Assures that qualified personnel are selected and that the onboarding, orientation, and on-the-job training programs are conducted and effective. Assures that management training and development needs for the staff are identified and initiated. Monitors for effectiveness of staffing levels and assists as necessary, in accordance with the department’s budget and growth in volume and workload. Develop strategies to ensure 100% completion of faculty and staff TALK processes. Serve as the department expert to lead VISA processes, interfacing with HR Immigration Services, and/or International Scholar Services. Monitors and maintains, timekeeping, key control and access card records for all employees in the department. Monitors use of Departmental overtime costs and ensures adherence to budget. Provides prompt and objective coaching, training and counseling. Supervises employee relations and conflict resolution and grievance procedures, assists members of the management team with the disciplinary process. Acts as primary contact with UMMG, including the credentialing office and those of affiliated hospitals and outside government agencies. Coordinates departmental affairs with affiliated hospitals for clinical faculty, voluntary faculty, outside physicians and other allied healthcare professionals. Responsible for supporting Faculty promotion and tenure process making sure it adheres to the University’s Appointment, Promotion and Tenure Committee. Oversees the physician leave request and approval process. Collaborate with Physician Recruitment on recruits and completes all PSGC submission requirements Maintain central repository for Faculty offer letters, retentions, and MOUs Facilitate review and approval of requests for medical faculty certificates and board exemptions Maintains Department listservs Serve as department Workday expert Assumes other duties and responsibilities as assigned by the SAO and the Chairman. Knowledge, Skills and Attitudes: Ability to accurately prepare and maintain records, files, reports and correspondence Ability to communicate effectively in both oral and written form. Ability to maintain effective interpersonal relationships. Ability to direct, manage, implement, and evaluate department operations. Ability to effectively plan, delegate and/or supervise the work of others Knowledge of business and management principles. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply.
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Join to apply for the
Sr. Manager, Administrative Operations (H)
role at
University of Miami The Department of Neurological Surgery is currently seeking a full time Sr. Manager, Administrative Operations to work in Miami, FL. The Sr. Manager, Administrative Operations manages office activities and services including the supervision of office staff to achieve maximum productivity and expense control. Creates policies and procedures for administrative activities, such as records maintenance, document preparation, mail distribution, reception, and other related internal operations. Core Job Functions Ensures all administrative operations run smoothly and efficiently. Evaluates existing internal controls and approval processes and makes recommendations on how to improve fiscal integrity and operational efficiency. Coordinates, plans and directs services which support the running of the department. Plans and coordinates the duties of staff in addition to analyzes complex administrative concerns. Develops and implements department processes. Oversees the review, approval and reporting of all expenditures. Implements department human resources actions, which may include hiring, terminations, salary etc. Recruits, trains and prepares performance reports for staff. Manages, implements, coordinates, plans and evaluates the administrative operations for the department/division. Oversees staff in the day-to-day performance of their jobs. Ensures projects, department milestones/goals are met and adheres to approved budgets. Purchases and maintains office equipment and supplies. Tracks and analyzes operational costs. Manages the delivery of services with other departments. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. Qualifications CORE QUALIFICATIONS Education:
High school diploma or equivalent Experience:
Minimum 6 years of relevant experience Responsible for the development, monitoring, tracking, and recommendation of departmental policies and procedures in order to meet the objectives and goals of the department. Manages the Department’s Administrative Assistant team ensuring faculty receive the appropriate support and coverage needed. Responsible for coordination and organization of Department non-GME activities, functions and staff events. Analyze operations to identify opportunities for improvement and need for new resources. Manages department renovation projects including coordination with vendors for equipment/furniture/facility repairs. Directs and maintains the department’s human resource and faculty affair functions. Assumes responsibility for supervision and performance management of all assigned staff including making decisions as they pertain to hiring, training, evaluation, promotion and termination. Maintains open lines of communication with the office of Faculty and Professional Affairs and Medical Human Resources. Works with Medical School Human Resource leadership to ensure a high performing, satisfied, and capable workforce. Oversees the development and updates of job descriptions and competencies for all staff. Responsible for posting of vacant and new staff and faculty positions, including the business justification and approval, recruitment, job offer and complete onboarding process. Assures that qualified personnel are selected and that the onboarding, orientation, and on-the-job training programs are conducted and effective. Assures that management training and development needs for the staff are identified and initiated. Monitors for effectiveness of staffing levels and assists as necessary, in accordance with the department’s budget and growth in volume and workload. Develop strategies to ensure 100% completion of faculty and staff TALK processes. Serve as the department expert to lead VISA processes, interfacing with HR Immigration Services, and/or International Scholar Services. Monitors and maintains, timekeeping, key control and access card records for all employees in the department. Monitors use of Departmental overtime costs and ensures adherence to budget. Provides prompt and objective coaching, training and counseling. Supervises employee relations and conflict resolution and grievance procedures, assists members of the management team with the disciplinary process. Acts as primary contact with UMMG, including the credentialing office and those of affiliated hospitals and outside government agencies. Coordinates departmental affairs with affiliated hospitals for clinical faculty, voluntary faculty, outside physicians and other allied healthcare professionals. Responsible for supporting Faculty promotion and tenure process making sure it adheres to the University’s Appointment, Promotion and Tenure Committee. Oversees the physician leave request and approval process. Collaborate with Physician Recruitment on recruits and completes all PSGC submission requirements Maintain central repository for Faculty offer letters, retentions, and MOUs Facilitate review and approval of requests for medical faculty certificates and board exemptions Maintains Department listservs Serve as department Workday expert Assumes other duties and responsibilities as assigned by the SAO and the Chairman. Knowledge, Skills and Attitudes: Ability to accurately prepare and maintain records, files, reports and correspondence Ability to communicate effectively in both oral and written form. Ability to maintain effective interpersonal relationships. Ability to direct, manage, implement, and evaluate department operations. Ability to effectively plan, delegate and/or supervise the work of others Knowledge of business and management principles. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply.
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