University of Colorado
IHQSE Program Coordinator (Business Services Intermediate Professional)
University of Colorado, Aurora, Colorado, United States, 80012
Overview
IHQSE Program Coordinator (Business Services Intermediate Professional)
at University of Colorado Anschutz Medical Campus – Department: University of Colorado – School of Medicine – Dean’s Office – Institute for Healthcare Quality, Safety & Efficiency (IHQSE). The Institute for Healthcare Quality, Safety & Efficiency (IHQSE) aims to transform, through discovery, improvement, and spread, the people and processes that serve our patients. The Program Coordinator will assist with daily operations, including training programs, events, marketing and communications. This position will also act as the first point-of-contact for program inquiries and provide logistic, procurement and finance assistance as related to the IHQSE programs. Key Responsibilities
This position is responsible for work in the areas of program/project support, event coordination, marketing and communications support and other administrative duties as needed. Specific duties include, but are not limited to the following: Program/Project Support & Event Coordination (80%) Manage event logistics for IHQSE programs, from pre-event (scheduling, reserving space, coordinating catering, sending pre-event communications) to on-site support (set-up, catering, break-down, debrief) and post-event (follow-up communications, evaluations). Support creation of program materials (e.g., agendas, slides). Prepare and send evaluations, collect and collate response data. Analyze program feedback and evaluations to make recommendations for future programs. Coordinate application process for training programs and small grants. Act as first point-of-contact for program inquiries. Marketing & Communications Support (10%) Collect data on alumni achievements and ongoing work. Recommend stories of interest to highlight. Export, collate and maintain a marketing and communications dashboard of key metrics. Provide basic website updates. Conduct lead follow-ups, including emailing and calling prospective program participants. Administrative support (5%) Maintain the customer relationship management system. Provide meeting support including but not limited to meeting space arrangements, agenda item solicitation, and recording confidential meeting minutes. Finance (5%) Maintain office supplies inventory, anticipate supply needs, place orders and verify receipt. Ensure transactions are appropriate and comply with University regulations and policies. Process procurement requests and travel arrangements for faculty and staff. Prepare program invoices. This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. Supervision
The position reports directly to the IHQSE Education and Events Program Manager, with matrixed reporting to the IHQSE Marketing & Communications Program Manager. Supervision Exercised: None. Work Location
Hybrid – This role is eligible for a hybrid schedule, with attendance on the Anschutz Medical Campus as needed for in-person programs and meetings. Starting in January 2026, this role will have a hybrid schedule, with 3 days per week on campus and as needed for in-person meetings. Why Join Us
We offer excellent benefits, including holiday, vacation and sick leave. Benefits include: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, Vision Retirement 401(a) Plan: Employer contributes 10% of gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 10/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service There are many additional perks & programs with the CU Advantage. Qualifications
Minimum Qualifications
Bachelor's degree from an accredited institution A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year for year basis. One (1) year of professional experience with program support and/or event coordination. Applicants must meet minimum qualifications at the time of hire. Preferred Qualifications
Experience working at an academic medical center or in higher education. Experience with customer relationship management systems. Conditions of Employment
Must be willing to work flexible work schedules on weekdays to accommodate event and conference needs. Must be able to comfortably lift 25 pounds and perform minimal physical demands. Competencies / Knowledge, Skills, and Abilities
Strong attention to detail. Excellent organizational skills including ability to prioritize multiple projects. Outstanding customer service skills. Ability to maintain accuracy with electronic records. Ability to complete high volume tasks thoroughly and independently. Ability to communicate effectively in both a written and verbal capacity. Ability to analyze problems and propose solutions. Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint and Outlook), proficiency with Adobe Acrobat Pro. How to Apply
For full consideration, please submit the following document(s): A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position. Curriculum vitae / Resume Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Anne Kercsmar, anne.kercsmar@cuanschutz.edu Screening and Salary
Screening of Applications Begins: Applications will be accepted until finalists are identified, but preference will be given to complete applications received by October 15, 2025. Anticipated pay range: $52,773 to $67,127. The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Equal Employment Opportunity Statement: CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. ADA Statement: The University will provide reasonable accommodations to applicants with disabilities. Background Check Statement and Vaccination Statement follow as applicable. Posting Date: Oct 1, 2025 | Unposting Date: Ongoing | Position Number: 00840817 Location: Hybrid; Department: U0001 -- Anschutz Med Campus or Denver; Schedule: Full-time
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IHQSE Program Coordinator (Business Services Intermediate Professional)
at University of Colorado Anschutz Medical Campus – Department: University of Colorado – School of Medicine – Dean’s Office – Institute for Healthcare Quality, Safety & Efficiency (IHQSE). The Institute for Healthcare Quality, Safety & Efficiency (IHQSE) aims to transform, through discovery, improvement, and spread, the people and processes that serve our patients. The Program Coordinator will assist with daily operations, including training programs, events, marketing and communications. This position will also act as the first point-of-contact for program inquiries and provide logistic, procurement and finance assistance as related to the IHQSE programs. Key Responsibilities
This position is responsible for work in the areas of program/project support, event coordination, marketing and communications support and other administrative duties as needed. Specific duties include, but are not limited to the following: Program/Project Support & Event Coordination (80%) Manage event logistics for IHQSE programs, from pre-event (scheduling, reserving space, coordinating catering, sending pre-event communications) to on-site support (set-up, catering, break-down, debrief) and post-event (follow-up communications, evaluations). Support creation of program materials (e.g., agendas, slides). Prepare and send evaluations, collect and collate response data. Analyze program feedback and evaluations to make recommendations for future programs. Coordinate application process for training programs and small grants. Act as first point-of-contact for program inquiries. Marketing & Communications Support (10%) Collect data on alumni achievements and ongoing work. Recommend stories of interest to highlight. Export, collate and maintain a marketing and communications dashboard of key metrics. Provide basic website updates. Conduct lead follow-ups, including emailing and calling prospective program participants. Administrative support (5%) Maintain the customer relationship management system. Provide meeting support including but not limited to meeting space arrangements, agenda item solicitation, and recording confidential meeting minutes. Finance (5%) Maintain office supplies inventory, anticipate supply needs, place orders and verify receipt. Ensure transactions are appropriate and comply with University regulations and policies. Process procurement requests and travel arrangements for faculty and staff. Prepare program invoices. This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. Supervision
The position reports directly to the IHQSE Education and Events Program Manager, with matrixed reporting to the IHQSE Marketing & Communications Program Manager. Supervision Exercised: None. Work Location
Hybrid – This role is eligible for a hybrid schedule, with attendance on the Anschutz Medical Campus as needed for in-person programs and meetings. Starting in January 2026, this role will have a hybrid schedule, with 3 days per week on campus and as needed for in-person meetings. Why Join Us
We offer excellent benefits, including holiday, vacation and sick leave. Benefits include: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, Vision Retirement 401(a) Plan: Employer contributes 10% of gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 10/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service There are many additional perks & programs with the CU Advantage. Qualifications
Minimum Qualifications
Bachelor's degree from an accredited institution A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year for year basis. One (1) year of professional experience with program support and/or event coordination. Applicants must meet minimum qualifications at the time of hire. Preferred Qualifications
Experience working at an academic medical center or in higher education. Experience with customer relationship management systems. Conditions of Employment
Must be willing to work flexible work schedules on weekdays to accommodate event and conference needs. Must be able to comfortably lift 25 pounds and perform minimal physical demands. Competencies / Knowledge, Skills, and Abilities
Strong attention to detail. Excellent organizational skills including ability to prioritize multiple projects. Outstanding customer service skills. Ability to maintain accuracy with electronic records. Ability to complete high volume tasks thoroughly and independently. Ability to communicate effectively in both a written and verbal capacity. Ability to analyze problems and propose solutions. Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint and Outlook), proficiency with Adobe Acrobat Pro. How to Apply
For full consideration, please submit the following document(s): A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position. Curriculum vitae / Resume Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Anne Kercsmar, anne.kercsmar@cuanschutz.edu Screening and Salary
Screening of Applications Begins: Applications will be accepted until finalists are identified, but preference will be given to complete applications received by October 15, 2025. Anticipated pay range: $52,773 to $67,127. The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Equal Employment Opportunity Statement: CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. ADA Statement: The University will provide reasonable accommodations to applicants with disabilities. Background Check Statement and Vaccination Statement follow as applicable. Posting Date: Oct 1, 2025 | Unposting Date: Ongoing | Position Number: 00840817 Location: Hybrid; Department: U0001 -- Anschutz Med Campus or Denver; Schedule: Full-time
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