Brown University Health
Overview
SUMMARY: The Surgical Scheduling Coordinator reports to the Ambulatory Clinical Manager and/or Practice Manager and performs a variety of surgical scheduling duties with multiple hospital operating rooms, medical admissions and pre-admission testing (PAT). Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate.
Responsibilities
Demonstrates competency, individually and as part of the team, in performing surgical coordinating duties.
Demonstrates maturity and discretion when interacting with patients.
Coordinates and schedules all surgeries for all OBGYN Associates physicians. Schedules robotic and non-robotic elective and urgent procedures according to guidelines established by the hospital(s).
Utilizes OBGYN block time whenever possible. Releases assigned blocks when requested by physician or may request surgical time outside of block time.
Coordinates surgical assist cases. Responds to questions regarding the physician’s operating (OR) schedule; communicates hospital policies and procedures to physician and practice personnel.
Communicates any schedule changes with the OR, PAT, and Physicians. Uses designated computer software and forms to schedule all surgical cases to be performed.
Meets with patients pre-operatively to review and discuss surgical process. Obtains Medical Clearance from the appropriate physician. Verifies insurance.
Collaborates with hospital surgical services, hospital financial counselors, etc. Provides demographics and insurance information for all cases to hospital financial counselors to perform pre-admission approval. Obtains authorizations and referrals as required.
Uses Outlook calendars to input scheduled surgical cases for each physician. Schedules appointments and testing within established guidelines, including: pre-admission Testing, pre- and post-operative appointments in the practice, obstetric (OB) anesthesia consultation, amniocentesis, external versions, out-patient infant circumcisions.
Acts as liaison for patients with special needs. Checks daily obstetrical patient list for deliveries. Notifies hospital of loss of pregnancy and facilitates support for OB patients with loss of pregnancy.
Provides coverage of OBGYN Scheduler induction scheduling. Monitors physician privileges to ensure that admitting privileges are current. Informs physicians whose privileges are suspended that admission cannot be accepted until notification from Health Information Services department.
Attends and participates in staff meetings. Maintains quality assurance, safety, environmental and infection control in accordance with established hospital department policies, procedures and objectives. Performs other related duties, as assigned.
Minimum Qualifications
BASIC KNOWLEDGE:
High school diploma or equivalent required. Associate’s degree preferred in Secretarial Sciences or related field. Must demonstrate excellent written and oral communication skills as well as effective prioritization and organizational skills. Knowledge of OBGYN medical terminology and computer skills. Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and sensitivity to cultural diversity in each step of the care process.
EXPERIENCE:
Minimum of 3 years’ experience as a surgical scheduler in a physician’s office. Familiarity with OBGYN medical office procedures, terminology and surgical scheduling preferred. Experience should demonstrate effective organizational, leadership and communications skills and willingness to function as resource to the practice staff. Healthcare environment such as acute care hospitals, physician offices and ancillary healthcare enterprises. Works with medical equipment and has direct patient contact. Adheres to safety procedures and precautions including use of safety equipment and protective clothing.
Pay Range $18.66-$30.77
EEO Statement Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor.
Location Brown Health Medical Group - 167 Point Street Providence, Rhode Island 02903
Work Type m-f 8-4:30
Work Shift Day
Daily Hours 8 hours
Driving Required No
Note: This posting includes job postings and related items that may be listed on the employer’s career site. Referrals increase your chances of interviewing at Brown University Health by 2x. Get notified about new Scheduling Specialist jobs in Providence, RI.
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SUMMARY: The Surgical Scheduling Coordinator reports to the Ambulatory Clinical Manager and/or Practice Manager and performs a variety of surgical scheduling duties with multiple hospital operating rooms, medical admissions and pre-admission testing (PAT). Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate.
Responsibilities
Demonstrates competency, individually and as part of the team, in performing surgical coordinating duties.
Demonstrates maturity and discretion when interacting with patients.
Coordinates and schedules all surgeries for all OBGYN Associates physicians. Schedules robotic and non-robotic elective and urgent procedures according to guidelines established by the hospital(s).
Utilizes OBGYN block time whenever possible. Releases assigned blocks when requested by physician or may request surgical time outside of block time.
Coordinates surgical assist cases. Responds to questions regarding the physician’s operating (OR) schedule; communicates hospital policies and procedures to physician and practice personnel.
Communicates any schedule changes with the OR, PAT, and Physicians. Uses designated computer software and forms to schedule all surgical cases to be performed.
Meets with patients pre-operatively to review and discuss surgical process. Obtains Medical Clearance from the appropriate physician. Verifies insurance.
Collaborates with hospital surgical services, hospital financial counselors, etc. Provides demographics and insurance information for all cases to hospital financial counselors to perform pre-admission approval. Obtains authorizations and referrals as required.
Uses Outlook calendars to input scheduled surgical cases for each physician. Schedules appointments and testing within established guidelines, including: pre-admission Testing, pre- and post-operative appointments in the practice, obstetric (OB) anesthesia consultation, amniocentesis, external versions, out-patient infant circumcisions.
Acts as liaison for patients with special needs. Checks daily obstetrical patient list for deliveries. Notifies hospital of loss of pregnancy and facilitates support for OB patients with loss of pregnancy.
Provides coverage of OBGYN Scheduler induction scheduling. Monitors physician privileges to ensure that admitting privileges are current. Informs physicians whose privileges are suspended that admission cannot be accepted until notification from Health Information Services department.
Attends and participates in staff meetings. Maintains quality assurance, safety, environmental and infection control in accordance with established hospital department policies, procedures and objectives. Performs other related duties, as assigned.
Minimum Qualifications
BASIC KNOWLEDGE:
High school diploma or equivalent required. Associate’s degree preferred in Secretarial Sciences or related field. Must demonstrate excellent written and oral communication skills as well as effective prioritization and organizational skills. Knowledge of OBGYN medical terminology and computer skills. Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and sensitivity to cultural diversity in each step of the care process.
EXPERIENCE:
Minimum of 3 years’ experience as a surgical scheduler in a physician’s office. Familiarity with OBGYN medical office procedures, terminology and surgical scheduling preferred. Experience should demonstrate effective organizational, leadership and communications skills and willingness to function as resource to the practice staff. Healthcare environment such as acute care hospitals, physician offices and ancillary healthcare enterprises. Works with medical equipment and has direct patient contact. Adheres to safety procedures and precautions including use of safety equipment and protective clothing.
Pay Range $18.66-$30.77
EEO Statement Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor.
Location Brown Health Medical Group - 167 Point Street Providence, Rhode Island 02903
Work Type m-f 8-4:30
Work Shift Day
Daily Hours 8 hours
Driving Required No
Note: This posting includes job postings and related items that may be listed on the employer’s career site. Referrals increase your chances of interviewing at Brown University Health by 2x. Get notified about new Scheduling Specialist jobs in Providence, RI.
#J-18808-Ljbffr