PrairieCare
Join to apply for the
Admissions Coordinator
role at
PrairieCare
About PrairieCare At PrairieCare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won’t just find a job—you’ll discover a fulfilling career path in the mental health field.
Responsibilities
Connect & assess callers and link them with information about our mental health services.
Triage crisis phone calls, assess for safety, and complete safety planning as needed; provide county crisis resources to those in need.
Complete mental health screens over the phone and schedule admission diagnostic assessments and intake appointments for both program and outpatient clinic services.
Facilitate internal and external direct referrals to our services, consulting with physicians as needed to ensure smooth transitions into our programs.
Monitor online channels for patient inquiries through our website and follow up with patients as appropriate.
Provide effective customer relations in line with PrairieCare policies, ensuring a supportive and compassionate experience for all callers.
Assist with needs assessments as needed.
Qualifications
High School Diploma or equivalent is required.
Bachelor’s degree or two years of applicable experience in the behavioral health field preferred.
Experience in triage of psychiatric emergencies is preferred.
Working knowledge of behavioral health and insurance verification process preferred.
Knowledge of DSM‑5 criteria, possess interviewing and assessment skills, and display a professional attitude in all aspects of performance.
Oriented and educated in gender, cultural differences, and age‑appropriate care for psychiatric and chemical dependency services.
Must possess skills to communicate clearly and effectively with clinicians.
Must have computer skills using Microsoft Office Products including Word and Outlook.
Ability to smoothly and rapidly shift between dissimilar tasks.
Ability to communicate well both verbally and in writing.
Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations.
Ability to make effective decisions while in stressful situations and circumstances.
Compensation & Schedule Compensation for this role ranges from $22-$28 per hour depending on education and experience.
Schedule: Monday-Friday (9AM-5:30PM CST)
Benefits
Medical/Dental/Vision
Company paid life insurance
Paid time off including sick time
Voluntary short‑term and long‑term disability
401K with company match
Flexible spending accounts
Tuition reimbursement
Student loan repayment
PrairieCare Healthcare is an Equal Opportunity Employer. PrairieCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with disabilities. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process are encouraged to email accommodations@prairiecare.com for assistance.
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Admissions Coordinator
role at
PrairieCare
About PrairieCare At PrairieCare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won’t just find a job—you’ll discover a fulfilling career path in the mental health field.
Responsibilities
Connect & assess callers and link them with information about our mental health services.
Triage crisis phone calls, assess for safety, and complete safety planning as needed; provide county crisis resources to those in need.
Complete mental health screens over the phone and schedule admission diagnostic assessments and intake appointments for both program and outpatient clinic services.
Facilitate internal and external direct referrals to our services, consulting with physicians as needed to ensure smooth transitions into our programs.
Monitor online channels for patient inquiries through our website and follow up with patients as appropriate.
Provide effective customer relations in line with PrairieCare policies, ensuring a supportive and compassionate experience for all callers.
Assist with needs assessments as needed.
Qualifications
High School Diploma or equivalent is required.
Bachelor’s degree or two years of applicable experience in the behavioral health field preferred.
Experience in triage of psychiatric emergencies is preferred.
Working knowledge of behavioral health and insurance verification process preferred.
Knowledge of DSM‑5 criteria, possess interviewing and assessment skills, and display a professional attitude in all aspects of performance.
Oriented and educated in gender, cultural differences, and age‑appropriate care for psychiatric and chemical dependency services.
Must possess skills to communicate clearly and effectively with clinicians.
Must have computer skills using Microsoft Office Products including Word and Outlook.
Ability to smoothly and rapidly shift between dissimilar tasks.
Ability to communicate well both verbally and in writing.
Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations.
Ability to make effective decisions while in stressful situations and circumstances.
Compensation & Schedule Compensation for this role ranges from $22-$28 per hour depending on education and experience.
Schedule: Monday-Friday (9AM-5:30PM CST)
Benefits
Medical/Dental/Vision
Company paid life insurance
Paid time off including sick time
Voluntary short‑term and long‑term disability
401K with company match
Flexible spending accounts
Tuition reimbursement
Student loan repayment
PrairieCare Healthcare is an Equal Opportunity Employer. PrairieCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with disabilities. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process are encouraged to email accommodations@prairiecare.com for assistance.
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