Admissions Coordinator

PrairieCare is seeking an Admissions Coordinator to join their team. The successful candidate will be the first point of contact for patients and their families, guiding them through the admissions process and connecting them with the services they need. Responsibilities: Connect & Assess: Review, assess, and link callers with information about mental health services. Crisis Management: Triage crisis phone calls, assess for safety, and complete safety planning as needed. Screen & Schedule: Complete Mental Health Screens over the phone and schedule Admission Diagnostic Assessments and intake appointments. Referral Coordination: Facilitate internal and external direct referrals to services, consulting with physicians as needed. Monitor & Follow Up: Keep an eye on online channels for patient inquiries and follow up with patients as appropriate. Customer Relations: Provide effective customer relations, ensuring a supportive and compassionate experience for all callers. Additional Support: Assist with Needs Assessments as needed. Qualifications: High School Diploma or equivalent is required. Bachelor’s degree or two years of applicable experience in the behavioral health field preferred. Experience in triage of psychiatric emergencies is preferred. Working knowledge of behavioral health and insurance verification process preferred. Knowledge of DSM-5 criteria, interviewing and assessment skills, and a professional attitude. Must possess skills to communicate clearly and effectively with Clinicians. Must have computer skills using Microsoft Office Products. Ability to smoothly and rapidly shift between dissimilar tasks. Ability to communicate well both verbally and in writing. Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations. What We Offer: Competitive compensation: $22-$28 per hour depending on education and experience. Schedule: Monday-Friday (9AM-5:30PM CST) Benefit Options Include: Medical/Dental/Vision Company paid life insurance Paid time off including sick time Voluntary Short term and long-term disability 401K with company match Flexible spending accounts Tuition Reimbursement Student Loan Repayment PrairieCare Healthcare is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

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