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Venture Logistics

Carrier Sales Manager - Brokerage

Venture Logistics, Grand Rapids, Michigan, us, 49528

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At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you.

POSITION SUMMARY

The Brokerage Carrier Sales Manager leads the carrier sales team in sourcing, developing, and managing carrier relationships to support freight brokerage operations. This role drives strategic procurement initiatives, ensures efficient load coverage, and supports company goals related to margin and service. The manager also coaches and mentors team members, leveraging analytics and process improvements to optimize performance and carrier engagement.

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION

Oversee daily operations of the carrier sales team, ensuring timely and efficient freight booking

Develop and implement strategic carrier procurement plans to meet capacity and margin targets

Monitor and analyze key performance indicators (KPIs) related to load coverage, carrier utilization, cost control, and team productivity

Build and maintain strong relationships with key carriers, negotiating competitive rates and service expectations

Collaborate cross-functionally to support operational efficiency and customer satisfaction

Demonstrate a consistently positive and professional demeanor, fostering a collaborative and inclusive work environment

Encourage constructive dialogue for the team, even during periods of change or challenge

Handle sensitive information with discretion and integrity. Uphold confidentiality standards in all communications and decisions, ensuring trust and compliance with organizational policies and legal requirements

Maintains accurate and timely documentation of employee interactions in accordance with HR policy

Support pricing strategy and market insights to improve competitiveness and margin performance

OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE

Recruit, train, and mentor carrier sales representatives, providing feedback and performance development

Promote use of digital tools and platforms (e.g., TMS, AI-based freight matching) to increase efficiency

Assist in resolving escalated service or carrier compliance issues in a timely and professional manner

Support pricing strategy and market insights to improve competitiveness and margin performance

REQUIRED EDUCATION / EXPERIENCE

High school diploma or GED required; bachelor’s degree preferred

Minimum of 4 years of experience in transportation brokerage, including at least 2 years in a leadership or carrier sales role

PREFERRED EDUCATION / EXPERIENCE

In-depth knowledge of the freight brokerage industry, carrier networks, and market dynamics

Experience with TMS platforms and digital freight matching technologies

Proven ability to lead and develop high-performing teams in a fast-paced environment

REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)

Strong communication, negotiation, and relationship-building abilities

Ability to manage multiple priorities in a high-pressure, fast-paced setting

High level of ownership and accountability throughout the shipping lifecycle

Strong attention to detail with a focus on process optimization and customer experience

OTHER INFORMATION

The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform.

Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.

BENEFITS:

Competitive pay

Opportunity for career advancement

Generous vacation / paid time off

Paid holidays

401K with company match from day 1

Basic and supplemental life insurance

This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee’s employment relationship with the Company is at-will.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Truck Transportation

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