Patriot ESM Program Quality Lead

Job Title: Patriot ESM Program Quality Lead at Raytheon The foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Join our team as a Program Quality Lead supporting the Land & Air Defense Systems (LADS)-Product Support (PS) business involving depot repair & maintenance and logistics solutions for Patriot ESM (Engineering Service Memorandum) program at Huntsville, AL. The selected candidate will have a dual role as the Quality lead and Compliance Guide for Warehouse operations for this program, driving robust quality culture, practices, and collaboration efforts. Responsibilities: Interface with the program teams, customers, and cross-functional organizations, aiding technical quality performance and ensuring compliance with contractual requirements. Interpret command media and ensure compliance in work being performed at the site. Monitor, lead Root Cause & Corrective Action (RCCA) activities and ensure effective RCCA. Support in Program Quality Planning tasks such as proposals, budget tracking and EAC. Perform incoming, in-process and outbound verification against drawing requirements as well as system validations both onsite and in the field with customers. Participate and assist during audits for both Quality and Warehouse operation function Plan and coordinate customer/contractually required quality audits Maintain positive relationships with the programs, cross-functional program stakeholders, suppliers, customers, and government representatives. Compliance guidance for Inventory Support and Management, Packaging, Handling, Shipping and Transportation. Work with the customer on Quality requirements to aid customer and Raytheon needs Manage Customer Concerns (i.e. GCARS) and program customer complaints Able to travel at a minimum of 25%. Qualifications: Typically requires a bachelor’s degree in science, Technology, Engineering or Mathematics (STEM) and five (5) years of relevant experience. Working experience with ISO 9001 and/or AS9100 Quality Management Systems. Working experience translating external and internal requirements and command media. Experience building interpersonal and business relationships Experience interpreting and validating hardware against drawing requirements Experience conducting audits, monitoring/leading Root Cause & Corrective Action (RCCA). Experience working independently with minimal direction. Working experience using PRISM, cPDM, RCAS tools Experienced partnering with USG customer The ability to obtain and maintain a US security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.

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