MCI
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity
Competitive starting compensation based on experience
Participate in daily, weekly, and monthly contests with cash bonuses and prizes
Comprehensive health benefits available after 90 days for full-time employees
Opportunities for career advancement and internal promotions
Paid training to develop new skills while earning a paycheck
Enjoy a fun, engaging work environment with a casual dress code
What to Expect (Job Responsibilities)
Make outbound calls to prospective customers and upsell products and services
Provide excellent customer service by addressing customer inquiries and issues
Utilize systems and technology for account management and order processing
Document and process customer orders accurately in appropriate systems
Attend training sessions and meetings to stay updated on program knowledge
What is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words per minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How to Stand Out (Preferred Qualifications)
One (1) year of experience in customer service, technical support, or sales in a contact center environment
Previous state or federal work experience
#BusinessProcessOutsourcing #CustomerService #SalesOpportunities #CareerGrowth #CompetitiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Competitive starting compensation based on experience
Participate in daily, weekly, and monthly contests with cash bonuses and prizes
Comprehensive health benefits available after 90 days for full-time employees
Opportunities for career advancement and internal promotions
Paid training to develop new skills while earning a paycheck
Enjoy a fun, engaging work environment with a casual dress code
What to Expect (Job Responsibilities)
Make outbound calls to prospective customers and upsell products and services
Provide excellent customer service by addressing customer inquiries and issues
Utilize systems and technology for account management and order processing
Document and process customer orders accurately in appropriate systems
Attend training sessions and meetings to stay updated on program knowledge
What is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words per minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How to Stand Out (Preferred Qualifications)
One (1) year of experience in customer service, technical support, or sales in a contact center environment
Previous state or federal work experience
#BusinessProcessOutsourcing #CustomerService #SalesOpportunities #CareerGrowth #CompetitiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr