MCI
Overview
Employer Industry: Business Process Outsourcing (BPO) Why consider this job opportunity: Competitive compensation and a variety of benefits designed to support and reward team members Paid Time Off (PTO) and paid holidays for work-life balance Opportunities for cash bonuses and prizes through contests Comprehensive health benefits available after 90 days of employment Significant opportunities for career advancement and internal promotions Engaging work environment with a focus on team collaboration
Responsibilities
Make outbound calls to prospective customers and upsell products and services Provide excellent customer service while handling inbound and outbound contacts Accurately document and process customer orders in the appropriate systems Resolve customer issues and coordinate with other departments as necessary Attend training sessions to stay updated on program knowledge and processes
Qualifications
Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills Ability to type swiftly and accurately (20+ words per minute) Basic knowledge of Microsoft Office Suite and understanding of Windows operating system
Preferred Qualifications
One (1) year of experience in customer service, technical support, inside sales, or related fields in a contact center environment
Hashtags
#BusinessProcessOutsourcing #CustomerService #SalesOpportunities #CareerGrowth #TeamEnvironment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Employer Industry: Business Process Outsourcing (BPO) Why consider this job opportunity: Competitive compensation and a variety of benefits designed to support and reward team members Paid Time Off (PTO) and paid holidays for work-life balance Opportunities for cash bonuses and prizes through contests Comprehensive health benefits available after 90 days of employment Significant opportunities for career advancement and internal promotions Engaging work environment with a focus on team collaboration
Responsibilities
Make outbound calls to prospective customers and upsell products and services Provide excellent customer service while handling inbound and outbound contacts Accurately document and process customer orders in the appropriate systems Resolve customer issues and coordinate with other departments as necessary Attend training sessions to stay updated on program knowledge and processes
Qualifications
Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills Ability to type swiftly and accurately (20+ words per minute) Basic knowledge of Microsoft Office Suite and understanding of Windows operating system
Preferred Qualifications
One (1) year of experience in customer service, technical support, inside sales, or related fields in a contact center environment
Hashtags
#BusinessProcessOutsourcing #CustomerService #SalesOpportunities #CareerGrowth #TeamEnvironment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr