MCI
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
Competitive compensation and benefits packages designed to grow with you over time
Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
Comprehensive medical, dental, and vision coverage available after 90 days of employment
Opportunities for career advancement and significant internal promotions
Enjoy a fun, engaging work environment with a casual dress code
Paid time off and holidays to support work-life balance
What to Expect (Job Responsibilities):
Make outbound calls to prospective customers and upsell existing products and services
Handle inbound and outbound contacts in a courteous, timely, and professional manner
Utilize knowledge base and training to accurately answer customer questions
Document and process customer orders while adhering to scripts and policies
Attend meetings and training sessions to stay updated on program knowledge and changes
What is Required (Qualifications):
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite and understanding of the Windows operating system
How to Stand Out (Preferred Qualifications):
One (1) year of experience in customer service, technical support, or inside sales in a contact center environment
State or Federal work experience
#BusinessProcessOutsourcing #CustomerService #SalesOpportunity #CareerGrowth #CompetitiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity:
Competitive compensation and benefits packages designed to grow with you over time
Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
Comprehensive medical, dental, and vision coverage available after 90 days of employment
Opportunities for career advancement and significant internal promotions
Enjoy a fun, engaging work environment with a casual dress code
Paid time off and holidays to support work-life balance
What to Expect (Job Responsibilities):
Make outbound calls to prospective customers and upsell existing products and services
Handle inbound and outbound contacts in a courteous, timely, and professional manner
Utilize knowledge base and training to accurately answer customer questions
Document and process customer orders while adhering to scripts and policies
Attend meetings and training sessions to stay updated on program knowledge and changes
What is Required (Qualifications):
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite and understanding of the Windows operating system
How to Stand Out (Preferred Qualifications):
One (1) year of experience in customer service, technical support, or inside sales in a contact center environment
State or Federal work experience
#BusinessProcessOutsourcing #CustomerService #SalesOpportunity #CareerGrowth #CompetitiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr