MCI
Overview
Employer Industry: Business Process Outsourcing (BPO) Why consider this job opportunity
Opportunity for career advancement and growth within the organization Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes Comprehensive health benefits available after 90 days of employment Paid Time Off: Earn PTO and paid holidays to take the time you need Fun, engaging work environment with a casual dress code Industry-leading training program designed to support your success What to Expect (Job Responsibilities)
Make outbound calls to prospective customers and upsell existing products and services Provide excellent customer service while resolving support issues Utilize knowledge base and training to accurately answer customer questions Document and process customer orders in appropriate systems Attend meetings and training to stay updated on program knowledge and procedures What is Required (Qualifications)
Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills Ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) How to Stand Out (Preferred Qualifications)
One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment #BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #SalesOpportunities We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Employer Industry: Business Process Outsourcing (BPO) Why consider this job opportunity
Opportunity for career advancement and growth within the organization Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes Comprehensive health benefits available after 90 days of employment Paid Time Off: Earn PTO and paid holidays to take the time you need Fun, engaging work environment with a casual dress code Industry-leading training program designed to support your success What to Expect (Job Responsibilities)
Make outbound calls to prospective customers and upsell existing products and services Provide excellent customer service while resolving support issues Utilize knowledge base and training to accurately answer customer questions Document and process customer orders in appropriate systems Attend meetings and training to stay updated on program knowledge and procedures What is Required (Qualifications)
Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills Ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) How to Stand Out (Preferred Qualifications)
One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment #BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #SalesOpportunities We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr