LEGOLAND Parks
LEGOLAND CA SEA LIFE Education Associate - PT
LEGOLAND Parks, Carlsbad, California, United States, 92002
What you\'ll bring to the team
SEA LIFE Education Associate is responsible for delivering memorable guest experiences through educational talks and demonstrations. A SEA LIFE Education Associate is also responsible for upholding our operating standards of safety, service, presentation, and efficiency, along with driving positive guest satisfaction survey results. This is a Part Time position. Scope and Responsibilities: Provides outstanding guest service and creates memorable guest experiences. Uses interpretive techniques to educate guests throughout the aquarium. Upholds high SEA LIFE operating standards of safety, service, presentation, and efficiency. Interprets exhibit information to guests of all ages, especially young children. Ensures standard operating procedures are adhered to and followed at all times. Manages crowd control, guest questions, and guest recovery as well as other operations issues as they surface. Learns and interprets proper identification of marine animals and the ecology and conservation related to them. Observes and reports the conditions of all animals and monitors their safety and wellbeing at the touch pool. Comfortable with handling animals, including snakes, and can follow proper animal handling procedures and protocols. Identifies and interprets biofacts and props to children and adults in an aquarium setting. Speaks publicly in one-on-one settings and to large groups in a show setting. Communicates facility requirements, safety issues or staffing issues to the Zonal Lead or management. Conducts breaks for fellow employees in a timely manner. Greets and excites guests who are entering the Aquarium and throughout the Aquarium with enthusiasm and passion. Works closely with other departments at SEA LIFE to create a positive work environment. May have additional tasks assigned on occasions. Qualifications & Experience
Prefer prior experience in a zoo, aquarium, or informal learning settings Prior experience in working with children preferred Animal handling experience preferred Must have flexible availability, including evenings, weekends, and holidays Must be comfortable talking to groups of people Requires excellent skills in guest service Self-motivated and demonstrates initiative Has a strong attention to detail Is a team player and works well with fellow employees Health and Safety
Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate. SEA LIFE Exhibit interpreters are responsible for upholding SEA LIFE’s high safety standards and ensuring that safety policies are adhered to at all times by guests. Education
High School diploma required. Coursework in science or education preferred. Other Requirements
-Intermittent and prolonged standing and walking to move about the aquarium.-Ability to keep hands and arms in salt and freshwater for long periods of time while interacting with guests. Physical Requirements
Sitting - Occasionally (1 - 33%) Standing - Constantly (67 - 100%) Walking - Constantly (67 - 100%) Lifts & Carries - Up to 10 pounds, Frequency - Occasionally (1 - 33%) Lifts & Carries - 11 - 24 pounds, Frequency - Occasionally (1 - 33%) Lifts & Carries - 25 - 34 pounds, Frequency - Occasionally (1 - 33%) Lifts & Carries - 35 - 50 pounds, Frequency - Occasionally (1 - 33%) Lifts Overhead - Up to 10 pounds, Frequency - Occasionally (1 - 33%) Lifts Overhead - 11 - 24 pounds, Frequency - Occasionally (1 - 33%) Lifts Overhead - 25 - 34 pounds, Frequency - Occasionally (1 - 33%) Lifts Overhead - 35 - 50 pounds, Frequency - Occasionally (1 - 33%) Twisting - Occasionally (1 - 33%) Bending - Occasionally (1 - 33%) Squatting/Kneeling/Crawling/Climbing - Occasionally (1 - 33%) Pulling - Up to 10 pounds, Frequency - Occasionally (1 - 33%) Pulling - 11 - 24 pounds, Frequency - Occasionally (1 - 33%) Pulling - 25 - 34 pounds, Frequency - Occasionally (1 - 33%) Wrist Deviation (Side to Side) - Occasionally (1 - 33%) Hand/Wrist Repetitions (Up and Down) - Occasionally (1 - 33%) Reaching - Occasionally (1 - 33%) Grasping - Simple:
Manual Dexterity/Strength - Gross motor, light - moderate strength Manual Dexterity/Strength - Fine motor, light - moderate strength Pushing - Up to 10 pounds, Frequency - Occasionally (1 - 33%) Pushing - 11 - 24 pounds, Frequency - Occasionally (1 - 33%) Pushing - 25 - 34 pounds, Frequency - Occasionally (1 - 33%) Visual Requirements
Close eye work (small figures) Other: Depth perception, distance vision, ability to focus Hearing Requirements
Hearing Requirements - Special requirements, able to consistently fulfill communication needs(alarms, phone ringing, conversation, clear acuity within 100 feet) Working Conditions
Temperature - Between 16 and 95 degrees Crawl Space/Cramped Position - Exposed
Personal Protective Equipment (e.g. Respiratory Mask, etc.) - Occasionally (1 - 33%) Noise (Loud/Repetitive,
Benefits
Alongside company paid holidays, you can also look forward to enjoying a great benefits package, freetickets to Merlin attractions globally and 30% discount in our retail shops and restaurants. We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact withLLC.HumanResources@legoland.com. Pay Range
USD $19.50/Hr.
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SEA LIFE Education Associate is responsible for delivering memorable guest experiences through educational talks and demonstrations. A SEA LIFE Education Associate is also responsible for upholding our operating standards of safety, service, presentation, and efficiency, along with driving positive guest satisfaction survey results. This is a Part Time position. Scope and Responsibilities: Provides outstanding guest service and creates memorable guest experiences. Uses interpretive techniques to educate guests throughout the aquarium. Upholds high SEA LIFE operating standards of safety, service, presentation, and efficiency. Interprets exhibit information to guests of all ages, especially young children. Ensures standard operating procedures are adhered to and followed at all times. Manages crowd control, guest questions, and guest recovery as well as other operations issues as they surface. Learns and interprets proper identification of marine animals and the ecology and conservation related to them. Observes and reports the conditions of all animals and monitors their safety and wellbeing at the touch pool. Comfortable with handling animals, including snakes, and can follow proper animal handling procedures and protocols. Identifies and interprets biofacts and props to children and adults in an aquarium setting. Speaks publicly in one-on-one settings and to large groups in a show setting. Communicates facility requirements, safety issues or staffing issues to the Zonal Lead or management. Conducts breaks for fellow employees in a timely manner. Greets and excites guests who are entering the Aquarium and throughout the Aquarium with enthusiasm and passion. Works closely with other departments at SEA LIFE to create a positive work environment. May have additional tasks assigned on occasions. Qualifications & Experience
Prefer prior experience in a zoo, aquarium, or informal learning settings Prior experience in working with children preferred Animal handling experience preferred Must have flexible availability, including evenings, weekends, and holidays Must be comfortable talking to groups of people Requires excellent skills in guest service Self-motivated and demonstrates initiative Has a strong attention to detail Is a team player and works well with fellow employees Health and Safety
Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate. SEA LIFE Exhibit interpreters are responsible for upholding SEA LIFE’s high safety standards and ensuring that safety policies are adhered to at all times by guests. Education
High School diploma required. Coursework in science or education preferred. Other Requirements
-Intermittent and prolonged standing and walking to move about the aquarium.-Ability to keep hands and arms in salt and freshwater for long periods of time while interacting with guests. Physical Requirements
Sitting - Occasionally (1 - 33%) Standing - Constantly (67 - 100%) Walking - Constantly (67 - 100%) Lifts & Carries - Up to 10 pounds, Frequency - Occasionally (1 - 33%) Lifts & Carries - 11 - 24 pounds, Frequency - Occasionally (1 - 33%) Lifts & Carries - 25 - 34 pounds, Frequency - Occasionally (1 - 33%) Lifts & Carries - 35 - 50 pounds, Frequency - Occasionally (1 - 33%) Lifts Overhead - Up to 10 pounds, Frequency - Occasionally (1 - 33%) Lifts Overhead - 11 - 24 pounds, Frequency - Occasionally (1 - 33%) Lifts Overhead - 25 - 34 pounds, Frequency - Occasionally (1 - 33%) Lifts Overhead - 35 - 50 pounds, Frequency - Occasionally (1 - 33%) Twisting - Occasionally (1 - 33%) Bending - Occasionally (1 - 33%) Squatting/Kneeling/Crawling/Climbing - Occasionally (1 - 33%) Pulling - Up to 10 pounds, Frequency - Occasionally (1 - 33%) Pulling - 11 - 24 pounds, Frequency - Occasionally (1 - 33%) Pulling - 25 - 34 pounds, Frequency - Occasionally (1 - 33%) Wrist Deviation (Side to Side) - Occasionally (1 - 33%) Hand/Wrist Repetitions (Up and Down) - Occasionally (1 - 33%) Reaching - Occasionally (1 - 33%) Grasping - Simple:
Manual Dexterity/Strength - Gross motor, light - moderate strength Manual Dexterity/Strength - Fine motor, light - moderate strength Pushing - Up to 10 pounds, Frequency - Occasionally (1 - 33%) Pushing - 11 - 24 pounds, Frequency - Occasionally (1 - 33%) Pushing - 25 - 34 pounds, Frequency - Occasionally (1 - 33%) Visual Requirements
Close eye work (small figures) Other: Depth perception, distance vision, ability to focus Hearing Requirements
Hearing Requirements - Special requirements, able to consistently fulfill communication needs(alarms, phone ringing, conversation, clear acuity within 100 feet) Working Conditions
Temperature - Between 16 and 95 degrees Crawl Space/Cramped Position - Exposed
Personal Protective Equipment (e.g. Respiratory Mask, etc.) - Occasionally (1 - 33%) Noise (Loud/Repetitive,
Benefits
Alongside company paid holidays, you can also look forward to enjoying a great benefits package, freetickets to Merlin attractions globally and 30% discount in our retail shops and restaurants. We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact withLLC.HumanResources@legoland.com. Pay Range
USD $19.50/Hr.
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