Arch Telecom
Retail Store Manager NORTH RIDGEVILLE | Center Ridge Rd
Arch Telecom, North Ridgeville, Ohio, United States, 44039
Overview
Retail Store Manager NORTH RIDGEVILLE | Center Ridge Rd — Arch Telecom Job Description Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSM’s are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. What you\'ll do in your role Lead by example , demonstrating all the things it takes for your team to head to the top. Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store Ensure your store meets or exceeds sales goals, overseeing all store functions from sales and inventory to the implementation of new store programs and initiatives Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including accessories and upcoming Internet of Things (IOT) devices Ensure your store is always at its best and approach service and sales with patience, honesty and empathy Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in our customer\'s neighborhood, providing them with a lightning fast LTE network Why plans and services will let our customers live unlimited, feel the love, stay connected and go further How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment Identify and handoff small business leads Develop strong peer relationships where we are all accountable for the company’s success Be willing to have a good time while providing first class customer experience The Ideal Candidate Will Bring Leadership Competitive drive and confidence to succeed in a fast-paced sales environment Willingness to lead your team, sharing best practices while serving customers and providing resolutions Being effective with operational, financial and performance management Amazing communication skills to your team and customers Prior wireless sales experience What’s in it for you? Employee Stock Ownership Program (ESOP) Competitive salary pay Bonus earnings Automatic raises when reaching attainable milestones Exciting opportunities for career advancement A culture of care & excellence Health Benefits for Full Time Employees What “must haves” do you need? Be at least 18 years of age Wireless sales experience High school degree or GED Ability to stand for long periods Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: www.archtelecom.net Inquiries: Recruiting@archtelecom.net Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries Retail Referrals increase your chances of interviewing at Arch Telecom by 2x Get notified about new Retail Store Manager jobs in North Ridgeville, OH.
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Retail Store Manager NORTH RIDGEVILLE | Center Ridge Rd — Arch Telecom Job Description Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom’s Core Values. Our RSM’s are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. What you\'ll do in your role Lead by example , demonstrating all the things it takes for your team to head to the top. Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store Ensure your store meets or exceeds sales goals, overseeing all store functions from sales and inventory to the implementation of new store programs and initiatives Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including accessories and upcoming Internet of Things (IOT) devices Ensure your store is always at its best and approach service and sales with patience, honesty and empathy Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in our customer\'s neighborhood, providing them with a lightning fast LTE network Why plans and services will let our customers live unlimited, feel the love, stay connected and go further How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment Identify and handoff small business leads Develop strong peer relationships where we are all accountable for the company’s success Be willing to have a good time while providing first class customer experience The Ideal Candidate Will Bring Leadership Competitive drive and confidence to succeed in a fast-paced sales environment Willingness to lead your team, sharing best practices while serving customers and providing resolutions Being effective with operational, financial and performance management Amazing communication skills to your team and customers Prior wireless sales experience What’s in it for you? Employee Stock Ownership Program (ESOP) Competitive salary pay Bonus earnings Automatic raises when reaching attainable milestones Exciting opportunities for career advancement A culture of care & excellence Health Benefits for Full Time Employees What “must haves” do you need? Be at least 18 years of age Wireless sales experience High school degree or GED Ability to stand for long periods Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: www.archtelecom.net Inquiries: Recruiting@archtelecom.net Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries Retail Referrals increase your chances of interviewing at Arch Telecom by 2x Get notified about new Retail Store Manager jobs in North Ridgeville, OH.
#J-18808-Ljbffr