Trinity Property Consultants
Leasing Consultant - The Social West Ames
Trinity Property Consultants, Ames, Iowa, us, 50011
Leasing Consultant - The Social West Ames
Join to apply for the
Leasing Consultant - The Social West Ames
role at
Trinity Property Consultants
Overview Position at Trinity Property Consultants
At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We are on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.
This position pays $13-$14 hourly based on your experience, with opportunities for bonuses. The schedule is approximately 25 hours per week.
Job Description
Providing superior customer service
Assist in complete market surveys
Show, lease and move in prospective community members
Update unit availability daily
Process rental applications
Process maintenance requests
Receive collections in accordance with Trinity’s standards
Clerical and phone support
Maintain all community member files, ensuring completeness and accuracy of all file documentation
Maintain a calendar of scheduled move-ins, ensure move-in appointments are completed and apartments are inspected to Trinity’s standards
Demonstrate ability to resolve resident complaints and direct pertinent issues to Supervisor
Conduct community member move-out unit walks
Additional tasks or duties assigned by Supervisor
Special Requirements Physical Demands:
The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands; talk and hear. May occasionally climb. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
Attendance/Travel
This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events.
Essential Functions Skills include an excellent ability to address the needs of community members, prospects and vendors. Other essential skills include, but are not limited to:
Handle high-stress situations effectively
Exhibit strong leadership skills
Excellent communication skills
Superior collection skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Strong sales background
Knowledge of state law as it relates to fair housing
Qualifications Computer Skills
Intermediate computer and Internet knowledge
Intermediate knowledge of MS Word, Excel and Outlook
Prefer knowledge of software programs: Yardi, Voyager, LRO, Entrata, Resident Check
Learning and Development
Maintain a commitment to ongoing professional development and career growth through our continuing education programs
Education
High school education or equivalent is required
Ability to fluently read and write English, accurately perform intermediate mathematical functions and use on-site resident management software functions
Professional Experience
One year of experience in a service industry is preferred
We’ve Got You Covered
Medical, Dental & Vision. We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available.
Retirement Plans. 2% employer match. Eligible to enroll on the first of the month following 90 days of employment.
Group Life, Long-Term, and Short-Term Disability Insurance. Up to $25,000 of life insurance and AD&D coverage.
Paid Holidays & Vacation. Competitive holidays and 2–4 weeks of paid vacation after 90 days of full-time employment.
Sick Leave. In compliance with jurisdiction requirements.
Referral Bonuses. $1,000 bonus for hires through referrals.
Volunteer Time-Off. Up to 16 hours annually.
EAP including Health Advocate and Travel Assistance
Competitive Bonus & Commission Structures
Opportunities for Advancement and professional development
Discounts and additional perks
At Trinity Property Consultants, we are committed to a diverse, equitable, and inclusive workplace. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes.
Note:
This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.
See more about our Company and benefits at: https://www.trinity-pm.com/join-our-team
#J-18808-Ljbffr
Leasing Consultant - The Social West Ames
role at
Trinity Property Consultants
Overview Position at Trinity Property Consultants
At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We are on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.
This position pays $13-$14 hourly based on your experience, with opportunities for bonuses. The schedule is approximately 25 hours per week.
Job Description
Providing superior customer service
Assist in complete market surveys
Show, lease and move in prospective community members
Update unit availability daily
Process rental applications
Process maintenance requests
Receive collections in accordance with Trinity’s standards
Clerical and phone support
Maintain all community member files, ensuring completeness and accuracy of all file documentation
Maintain a calendar of scheduled move-ins, ensure move-in appointments are completed and apartments are inspected to Trinity’s standards
Demonstrate ability to resolve resident complaints and direct pertinent issues to Supervisor
Conduct community member move-out unit walks
Additional tasks or duties assigned by Supervisor
Special Requirements Physical Demands:
The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands; talk and hear. May occasionally climb. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
Attendance/Travel
This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events.
Essential Functions Skills include an excellent ability to address the needs of community members, prospects and vendors. Other essential skills include, but are not limited to:
Handle high-stress situations effectively
Exhibit strong leadership skills
Excellent communication skills
Superior collection skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Strong sales background
Knowledge of state law as it relates to fair housing
Qualifications Computer Skills
Intermediate computer and Internet knowledge
Intermediate knowledge of MS Word, Excel and Outlook
Prefer knowledge of software programs: Yardi, Voyager, LRO, Entrata, Resident Check
Learning and Development
Maintain a commitment to ongoing professional development and career growth through our continuing education programs
Education
High school education or equivalent is required
Ability to fluently read and write English, accurately perform intermediate mathematical functions and use on-site resident management software functions
Professional Experience
One year of experience in a service industry is preferred
We’ve Got You Covered
Medical, Dental & Vision. We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available.
Retirement Plans. 2% employer match. Eligible to enroll on the first of the month following 90 days of employment.
Group Life, Long-Term, and Short-Term Disability Insurance. Up to $25,000 of life insurance and AD&D coverage.
Paid Holidays & Vacation. Competitive holidays and 2–4 weeks of paid vacation after 90 days of full-time employment.
Sick Leave. In compliance with jurisdiction requirements.
Referral Bonuses. $1,000 bonus for hires through referrals.
Volunteer Time-Off. Up to 16 hours annually.
EAP including Health Advocate and Travel Assistance
Competitive Bonus & Commission Structures
Opportunities for Advancement and professional development
Discounts and additional perks
At Trinity Property Consultants, we are committed to a diverse, equitable, and inclusive workplace. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes.
Note:
This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.
See more about our Company and benefits at: https://www.trinity-pm.com/join-our-team
#J-18808-Ljbffr