Central Bank
Overview
As a valued member of our retail banking team, you will play a key role in supporting customers with their financial needs while building lasting relationships. This is a relationship-driven organization dedicated to helping clients improve their financial well-being. Responsibilities
Build trust with customers by proactively identifying their financial needs and offering appropriate bank products and services, ensuring recommendations align with their goals. Serve as the primary point of contact for customers by assisting with account openings and financial transactions in a friendly and professional manner. Educate customers on banking tools, services, and digital platforms to enhance their banking experience. Meet and exceed sales goals by actively promoting checking accounts, loans, credit cards, and other financial products. Build rapport with customers by actively listening, maintaining a positive attitude, and resolving concerns with professionalism and care. Process financial transactions, ensuring accuracy and adherence to policies. Balance assigned cash drawer and research any discrepancies as needed. Make referrals to other lines of business for traditional and non-traditional banking products and services. Maintain knowledge of all bank products, services, and promotions to effectively assist customers. Make outbound sales calls to prospects and existing customers; meet or exceed daily/weekly calls and sales targets. Qualifications
Sales experience is highly preferred; ability to identify customer needs and confidently recommend banking products and services. Proven ability to meet sales goals and thrive in a result-driven environment. Prior cash handling and customer service experience preferred. Strong attention to detail and a high degree of accuracy. Excellent interpersonal and communication skills, with the ability to build relationships with internal and external customers. Basic math, computer, and typing skills with the ability to learn and navigate banking systems, and ability to count U.S. currency. Strong time management, problem-solving, and organizational skills. Willing to obtain and maintain NMLS license. The NMLS is a requirement for associates engaging in mortgage-related activities; the company facilitates the process and covers costs. Ability to handle confidential information with discretion. Willingness to assume additional responsibilities as needed. Ability to stand for long periods of time and lift up to 20 lbs. Benefits
Competitive compensation tailored to your experience and skills. Comprehensive benefits - medical, dental, and vision coverage, plus company-paid life insurance. 401(k) savings plan with company contributions: automatic 4% company contribution and 50% match on the first 6% you contribute. 18 days of paid time off (PTO), birthday PTO day, and 11 paid federal bank holidays annually. Tuition reimbursement to support educational goals and career advancement. Career growth: promote from within philosophy; many leaders started as tellers or bankers. About Central Bank
At Central Bank of the Midwest, we are rooted in our communities and committed to building an inclusive culture that opens opportunities for our team, customers, and communities. We value diversity of culture, experience, thought and values to foster better conversations and decisions.
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As a valued member of our retail banking team, you will play a key role in supporting customers with their financial needs while building lasting relationships. This is a relationship-driven organization dedicated to helping clients improve their financial well-being. Responsibilities
Build trust with customers by proactively identifying their financial needs and offering appropriate bank products and services, ensuring recommendations align with their goals. Serve as the primary point of contact for customers by assisting with account openings and financial transactions in a friendly and professional manner. Educate customers on banking tools, services, and digital platforms to enhance their banking experience. Meet and exceed sales goals by actively promoting checking accounts, loans, credit cards, and other financial products. Build rapport with customers by actively listening, maintaining a positive attitude, and resolving concerns with professionalism and care. Process financial transactions, ensuring accuracy and adherence to policies. Balance assigned cash drawer and research any discrepancies as needed. Make referrals to other lines of business for traditional and non-traditional banking products and services. Maintain knowledge of all bank products, services, and promotions to effectively assist customers. Make outbound sales calls to prospects and existing customers; meet or exceed daily/weekly calls and sales targets. Qualifications
Sales experience is highly preferred; ability to identify customer needs and confidently recommend banking products and services. Proven ability to meet sales goals and thrive in a result-driven environment. Prior cash handling and customer service experience preferred. Strong attention to detail and a high degree of accuracy. Excellent interpersonal and communication skills, with the ability to build relationships with internal and external customers. Basic math, computer, and typing skills with the ability to learn and navigate banking systems, and ability to count U.S. currency. Strong time management, problem-solving, and organizational skills. Willing to obtain and maintain NMLS license. The NMLS is a requirement for associates engaging in mortgage-related activities; the company facilitates the process and covers costs. Ability to handle confidential information with discretion. Willingness to assume additional responsibilities as needed. Ability to stand for long periods of time and lift up to 20 lbs. Benefits
Competitive compensation tailored to your experience and skills. Comprehensive benefits - medical, dental, and vision coverage, plus company-paid life insurance. 401(k) savings plan with company contributions: automatic 4% company contribution and 50% match on the first 6% you contribute. 18 days of paid time off (PTO), birthday PTO day, and 11 paid federal bank holidays annually. Tuition reimbursement to support educational goals and career advancement. Career growth: promote from within philosophy; many leaders started as tellers or bankers. About Central Bank
At Central Bank of the Midwest, we are rooted in our communities and committed to building an inclusive culture that opens opportunities for our team, customers, and communities. We value diversity of culture, experience, thought and values to foster better conversations and decisions.
#J-18808-Ljbffr