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Sally Beauty Holdings, Inc.

Salon Outside Sales Representative

Sally Beauty Holdings, Inc., Novi, Michigan, United States, 48377

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Overview Job Title: Salon Business Consultant

Great opportunity. The Salon Business Consultant is a sales solution specialist role, covering and growing a territory in and around Novi, Greater Detroit, Ann Arbor, Genoa, Okemos, East Lansing, Holt, Michigan (MI). The ideal candidate would reside in or near Genoa, Okemos, East Lansing, or Holt, MI. This position offers uncapped commission, vehicle reimbursement plan and full benefits. Salon/Beauty Industry experience is highly preferred.

Essential Function The

Salon Business Consultant

is responsible for an assigned territory of customers with the primary focus of growing their salons’ overall sales. The Consultant will meet and strive to achieve assigned sales goals by leveraging manufacturer education and sales resources. Growth should be achieved by opening new doors, selling approved beauty products, and introducing new products and concepts. The Consultant will actively use social media as an additional outlet to serve salons, barbers, spas, schools, and licensed beauty professionals.

Responsibilities

Grow the Business:

Identify key accounts within the territory and establish an efficient route to grow and develop existing customers while seeking new partnerships.

Demonstrate and assist customers in developing, planning, implementing, monitoring, and tracking results of in-salon promotions, programs, and concepts.

Determine customers’ needs and offer products and services to meet those needs.

Communicate all sales initiatives through partnering with vendors to achieve corporate sales goals monthly, quarterly, and annually.

Acknowledge and respond to all email, text, and phone communication in a timely manner (within 24 hours).

Analyze accounts to decide what brand support, education, and promotions are needed to grow within that salon.

Call on customers in person to execute established sales goals.

Comply with procedures for processing returns, including pickup and required documentation; complete assignments and projects timely.

Collaborate with all areas of business (customer service, accounts receivable, IT, etc.).

Actively prospect for new customers through cold calling, social media, and other digital outlets.

Manage administrative aspects of the role, including daily order entry and maintenance of customer information in Salesforce.

Attract and retain salon clientele by using social media for communication, promotion, education, and product knowledge.

Conduct effective in-person and virtual product knowledge classes.

Communicate with the Manager regarding calls, visits, orders, sales progress, follow-up plans, and needed assistance.

Grow Team and Culture:

Be a subject matter expert on using digital platforms and social media to grow the business and share knowledge with peers.

Attend meetings, functions, events and maintain regular contact as required.

Available to attend shows, participate in setup/dismantling of displays, handle back stock and other physical activities as needed.

Support new initiatives with a growth mindset and foster change management within the team.

Grow Yourself:

Demonstrate desire to learn and grow; continuously improve digital and social media techniques to generate new customers and strengthen relationships.

Schedule and attend business development days to increase product knowledge and develop vendor relationships.

Allocate time to learning using available tools and resources.

Remain agile to market changes while building industry knowledge to respond to competition.

Increase product, industry, and market knowledge; create an organized work environment to efficiently service customers.

Experience and Skills Required

High school diploma or equivalent certification.

Minimum of 1 year outside sales experience or beauty industry experience with emphasis on consultative selling.

Must live within the assigned territory.

Working knowledge of inventory control systems and visual merchandising is strongly preferred.

Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram and other social media platforms to build pipelines and books of business.

Excellent computer skills, knowledge of Salesforce, Outlook, PDF Expert, and Oracle. Experience with iPad is a plus.

Ability to build an online community and create social connections using search engines and other internet tools.

Travel is local within the territory; attendance at shows, conventions, and educational events may require overnight travel and some weekend nights.

Ability to work in a constant state of alertness and safety; frequent and sometimes prolonged driving is necessary.

Committed to scheduled hours with flexibility to work additional hours as needed; strong time management and organization skills; ability to manage multiple projects.

Ability to present a professional business image and interact positively with the public; clear and effective communication at all levels.

Working Conditions / Physical Requirements The work environment involves typical office, meeting/training room, retail, and travel settings with standard safety precautions.

Sitting

Driving

Standing and walking

Bending and twisting neck

Bending waist

Climbing and balancing

Stoop and kneel

Squatting

Reaching with hands and arms

Lifting up to 25 lbs

This job description is a representation of duties and responsibilities and does not limit the position to only these functions. The company may add other duties and responsibilities at any time. This description does not create a contract and does not alter the employment-at-will relationship.

All job functions are considered essential unless otherwise indicated.

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