KELTEC
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Sales Operations Specialist
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KELTEC . About The Role
This role will be part of KELTEC’s dedicated end-user direct commercial vertical. We're seeking a Sales Operations Specialist to support profitable sales growth across e-commerce (Shopify), marketplaces (Amazon, eBay), and direct sales channels. This role combines sales, customer support, and operational execution. You’ll play a key role in the full revenue cycle—from responding to inbound leads and quoting, to processing orders and collaborating with sales, marketing, and operations to drive performance. Key Responsibilities
Lead Management & Quoting
Respond to inbound inquiries (phone, email, web form, chat) Qualify leads and recommend appropriate products Create and follow up on sales quotes using HubSpot CRM
Outbound Sales
Support direct sales efforts Increase Customer Lifetime Value (CLV) by reengaging with past customers
CRM & Data Management
Maintain accurate lead, contact, and opportunity data in HubSpot Track pipeline activity and report on conversion performance
Order Fulfillment & Support
Oversee order processing activities Assign vendors based on availability and profitability Resolve order-related issues and customer questions
Marketing & Ops Collaboration
Provide feedback on lead quality and campaign performance Assist with sales automation and lifecycle optimization
Key Metrics
Sales and quote volume Quote-to-order conversion rate Order accuracy and fulfillment time (on-time delivery) Direct channel profitability Customer Lifetime Value (CLV) Qualifications
Experience in an inside sales, revenue operations, or customer success position Experience with CRM tools (HubSpot preferred) Strong communication, organizational, and problem-solving skills Technical product knowledge or industrial sales experience is a plus Ability to manage multiple tasks in a fast-paced environment Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries
Industrial Machinery Manufacturing
#J-18808-Ljbffr
Sales Operations Specialist
role at
KELTEC . About The Role
This role will be part of KELTEC’s dedicated end-user direct commercial vertical. We're seeking a Sales Operations Specialist to support profitable sales growth across e-commerce (Shopify), marketplaces (Amazon, eBay), and direct sales channels. This role combines sales, customer support, and operational execution. You’ll play a key role in the full revenue cycle—from responding to inbound leads and quoting, to processing orders and collaborating with sales, marketing, and operations to drive performance. Key Responsibilities
Lead Management & Quoting
Respond to inbound inquiries (phone, email, web form, chat) Qualify leads and recommend appropriate products Create and follow up on sales quotes using HubSpot CRM
Outbound Sales
Support direct sales efforts Increase Customer Lifetime Value (CLV) by reengaging with past customers
CRM & Data Management
Maintain accurate lead, contact, and opportunity data in HubSpot Track pipeline activity and report on conversion performance
Order Fulfillment & Support
Oversee order processing activities Assign vendors based on availability and profitability Resolve order-related issues and customer questions
Marketing & Ops Collaboration
Provide feedback on lead quality and campaign performance Assist with sales automation and lifecycle optimization
Key Metrics
Sales and quote volume Quote-to-order conversion rate Order accuracy and fulfillment time (on-time delivery) Direct channel profitability Customer Lifetime Value (CLV) Qualifications
Experience in an inside sales, revenue operations, or customer success position Experience with CRM tools (HubSpot preferred) Strong communication, organizational, and problem-solving skills Technical product knowledge or industrial sales experience is a plus Ability to manage multiple tasks in a fast-paced environment Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries
Industrial Machinery Manufacturing
#J-18808-Ljbffr