MCI
Overview
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
Comprehensive health benefits available after 90 days of employment
Paid time off and holidays to support work-life balance
Engaging work environment with a focus on teamwork and collaboration
Extensive training provided to set you up for success in your role
What to Expect (Job Responsibilities)
Handle inbound and outbound contacts in a courteous, timely, and professional manner
Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services
Listen to customers, understand their needs, and resolve customer issues
Document and process customer orders accurately in appropriate systems
Attend meetings and training sessions to stay updated on program knowledge and procedures
What is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words a minute)
Strong team orientation and customer focus
How to Stand Out (Preferred Qualifications)
One (1) year of experience in customer service, technical support, inside sales, or related fields in a contact center environment
Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #TrainingProvided
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
Comprehensive health benefits available after 90 days of employment
Paid time off and holidays to support work-life balance
Engaging work environment with a focus on teamwork and collaboration
Extensive training provided to set you up for success in your role
What to Expect (Job Responsibilities)
Handle inbound and outbound contacts in a courteous, timely, and professional manner
Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services
Listen to customers, understand their needs, and resolve customer issues
Document and process customer orders accurately in appropriate systems
Attend meetings and training sessions to stay updated on program knowledge and procedures
What is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words a minute)
Strong team orientation and customer focus
How to Stand Out (Preferred Qualifications)
One (1) year of experience in customer service, technical support, inside sales, or related fields in a contact center environment
Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #TrainingProvided
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr