MCI
Overview
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
Opportunity for career growth and advancement within a leading BPO company
Participation in daily, weekly, and monthly contests with cash bonuses and prizes
Comprehensive health benefits available after 90 days of employment
Paid time off and paid holidays to support work-life balance
Fun, engaging work environment with a focus on team collaboration
Paid training to develop new skills while earning a paycheck
Responsibilities
Handle inbound and outbound customer contacts in a courteous and professional manner
Utilize training and knowledge to accurately answer customer questions and sell products and services
Listen to customer needs and resolve issues effectively
Document and process customer orders accurately in the appropriate systems
Attend training sessions and meetings to stay updated on program knowledge and policies
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite and Windows operating system
Preferred Qualifications
One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment
State or Federal work experience
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #PaidTraining #TeamEnvironment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Opportunity for career growth and advancement within a leading BPO company
Participation in daily, weekly, and monthly contests with cash bonuses and prizes
Comprehensive health benefits available after 90 days of employment
Paid time off and paid holidays to support work-life balance
Fun, engaging work environment with a focus on team collaboration
Paid training to develop new skills while earning a paycheck
Responsibilities
Handle inbound and outbound customer contacts in a courteous and professional manner
Utilize training and knowledge to accurately answer customer questions and sell products and services
Listen to customer needs and resolve issues effectively
Document and process customer orders accurately in the appropriate systems
Attend training sessions and meetings to stay updated on program knowledge and policies
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite and Windows operating system
Preferred Qualifications
One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment
State or Federal work experience
#BusinessProcessOutsourcing #CustomerService #CareerGrowth #PaidTraining #TeamEnvironment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr