Arch Telecom
Retail Sales Associate LIVERMORE | Las Positas Rd Ave All in Avg. $30
Arch Telecom, Livermore, California, United States, 94551
Retail Sales Associate Livermore | Las Positas Rd Ave
We’re a national Wireless Preferred Retailer with 200+ stores across the U.S. Since 1993, we’ve delivered superior service and quality wireless products featuring the latest technology. As a recognized leader in wireless retail, we provide solutions and service our customers demand.
Role overview Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They are brand ambassadors who create energy and excitement around our products and services. This role is a learning position designed to build skills toward a promotion to Mobile Expert after training completion.
What you"ll do in your role
Learn and build proficiency in customer service while delivering a best-in-class experience and building loyalty.
Help customers pick up where they left off in their shopping journey (online, via Customer Care, or in-store).
Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
Engage in side-by-side selling to find personalized solutions beyond devices and service plans, including accessories and IoT devices.
Guide customers through purchasing with thoughtful questions, informative answers, and expert recommendations.
Approach service and sales with patience, honesty, and empathy.
Become proficient with digital tools to demonstrate coverage, plans, services, and troubleshooting.
Complete training on in-store experience, new skills, processes, and systems knowledge.
Build relationships across channels to own the customer experience and resolve issues.
Identify and hand off small business leads and develop peer relationships for team success.
Contribute to a positive, engaging store environment while delivering first-class customer experiences.
Qualifications & preferred experiences
Strong desire to learn and master customer advocacy skills and build meaningful connections.
Competitive drive and confidence to succeed in a fast-paced sales environment.
Willingness to collaborate with peers and leaders, share best practices, and resolve customer issues.
Ability to balance customer experience with performance goals.
6 months of customer service and/or sales experience; retail environment preferred.
What’s in it for you?
Employee Stock Ownership Program (ESOP)
Competitive hourly pay
Uncapped commission earnings
Automatic raises at milestones
Opportunities for career advancement
A culture of care and excellence
Health benefits for full-time employees
Monthly bonuses, contests, rewards, and more
Requirements
Be at least 18 years old
High school diploma or GED
Ability to stand for long periods
Ability to lift up to 25 lbs
Reliable transportation
Full-time (40 hours) or part-time (20+ hours) availability
Diversity & Inclusion is a foundational principle. We welcome everyone to our team and encourage you to apply.
Apply now at: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
Job details
Seniority level: Internship
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
Note: This posting reflects current opportunities and may be updated without notice.
Other similar roles: Retail Store Associate – Livermore Premium, Seasonal Retail Sales Associate roles in various locations.
#J-18808-Ljbffr
Role overview Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They are brand ambassadors who create energy and excitement around our products and services. This role is a learning position designed to build skills toward a promotion to Mobile Expert after training completion.
What you"ll do in your role
Learn and build proficiency in customer service while delivering a best-in-class experience and building loyalty.
Help customers pick up where they left off in their shopping journey (online, via Customer Care, or in-store).
Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
Engage in side-by-side selling to find personalized solutions beyond devices and service plans, including accessories and IoT devices.
Guide customers through purchasing with thoughtful questions, informative answers, and expert recommendations.
Approach service and sales with patience, honesty, and empathy.
Become proficient with digital tools to demonstrate coverage, plans, services, and troubleshooting.
Complete training on in-store experience, new skills, processes, and systems knowledge.
Build relationships across channels to own the customer experience and resolve issues.
Identify and hand off small business leads and develop peer relationships for team success.
Contribute to a positive, engaging store environment while delivering first-class customer experiences.
Qualifications & preferred experiences
Strong desire to learn and master customer advocacy skills and build meaningful connections.
Competitive drive and confidence to succeed in a fast-paced sales environment.
Willingness to collaborate with peers and leaders, share best practices, and resolve customer issues.
Ability to balance customer experience with performance goals.
6 months of customer service and/or sales experience; retail environment preferred.
What’s in it for you?
Employee Stock Ownership Program (ESOP)
Competitive hourly pay
Uncapped commission earnings
Automatic raises at milestones
Opportunities for career advancement
A culture of care and excellence
Health benefits for full-time employees
Monthly bonuses, contests, rewards, and more
Requirements
Be at least 18 years old
High school diploma or GED
Ability to stand for long periods
Ability to lift up to 25 lbs
Reliable transportation
Full-time (40 hours) or part-time (20+ hours) availability
Diversity & Inclusion is a foundational principle. We welcome everyone to our team and encourage you to apply.
Apply now at: www.archtelecom.net
Inquiries: Recruiting@archtelecom.net
Job details
Seniority level: Internship
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
Note: This posting reflects current opportunities and may be updated without notice.
Other similar roles: Retail Store Associate – Livermore Premium, Seasonal Retail Sales Associate roles in various locations.
#J-18808-Ljbffr