Mosaic North America
At Mosaic, we believe humanity is the starting point to every solution. In an era of rapid technological advances, people are losing trust in what they see. To help brands balance authenticity with innovation, we create human-centric experiences that deeply connect brands to people’s real needs, wants, desires and hopes.
We are an outcomes-obsessed brand experience agency that propels people and communities forward. Experiential is one of our core pillars and we’re looking for a new team member to help us continue to trailblaze amazing campaigns for our key clients in both the B2C as well as B2B space.
The Senior Account Manager’s primary role is to lead and manage some of Mosaic’s key experiential accounts with multiple events throughout the year. They are a strategic practitioner with excellent communication skills and the ability to focus clients and internal team members on the right effort. The Senior Account Manager will manage the day-to-day internal team and client relationships, oversee the creative development, production planning and financials of all events under their assigned portfolio.
Responsibilities
Be the go-to, day-to-day client lead for your clients – when they need anything, they will think of you. Develop ongoing partnerships with clients, internal cross-functional teams and vendors. Be seen as a credible voice on behalf of the agency and as a dynamic champion of our work. Mentor and develop junior team members – whether they report to you or not – and be the example for them to aspire to become. Be the champion of extraordinary work and agency culture – by providing inspiration, leadership and expertise in Mosaic’s agency offerings. Manage the profitability of work – be cost-conscious of account expenses and alert to opportunities for growth in other project assignments. Be a good internal partner – know when to ask for help from our amazing cross-functional agency counterparts who know how to do it best. Qualifications
Experience working across a variety of client business and with an array of cross-functional agency units. 7+ year track record of success and increasing responsibility in an agency or client environment. An understanding of integrated experiential marketing with a specific focus on large and small scale experiential initiatives. Ridiculously strong communication skills – verbal, written and interpersonal. Very comfortable and familiar with budgeting and proposal building to sell our ideas to the client. A passion for understanding client business challenges and an ability to rally internal teams to help solve. An insatiable curiosity combined with the ability to think critically translating into creativity that can be applied to your client business day in and day out. Juggling skills. Seriously, you’ll be expected to keep a lot of balls in the air, with each progressing towards an on-target, on-time, and on-budget delivery of client mandates. The self-awareness to know when to listen, when to speak and when you’ve said enough. The self-confidence to sell what you believe in, and to own it when it goes south. Exceptional problem-solving, time management skills and a keen attention to detail. A willingness to actively contribute to making our agency better. Acosta, and its subsidiaries, is an Equal Opportunity Employer.
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Be the go-to, day-to-day client lead for your clients – when they need anything, they will think of you. Develop ongoing partnerships with clients, internal cross-functional teams and vendors. Be seen as a credible voice on behalf of the agency and as a dynamic champion of our work. Mentor and develop junior team members – whether they report to you or not – and be the example for them to aspire to become. Be the champion of extraordinary work and agency culture – by providing inspiration, leadership and expertise in Mosaic’s agency offerings. Manage the profitability of work – be cost-conscious of account expenses and alert to opportunities for growth in other project assignments. Be a good internal partner – know when to ask for help from our amazing cross-functional agency counterparts who know how to do it best. Qualifications
Experience working across a variety of client business and with an array of cross-functional agency units. 7+ year track record of success and increasing responsibility in an agency or client environment. An understanding of integrated experiential marketing with a specific focus on large and small scale experiential initiatives. Ridiculously strong communication skills – verbal, written and interpersonal. Very comfortable and familiar with budgeting and proposal building to sell our ideas to the client. A passion for understanding client business challenges and an ability to rally internal teams to help solve. An insatiable curiosity combined with the ability to think critically translating into creativity that can be applied to your client business day in and day out. Juggling skills. Seriously, you’ll be expected to keep a lot of balls in the air, with each progressing towards an on-target, on-time, and on-budget delivery of client mandates. The self-awareness to know when to listen, when to speak and when you’ve said enough. The self-confidence to sell what you believe in, and to own it when it goes south. Exceptional problem-solving, time management skills and a keen attention to detail. A willingness to actively contribute to making our agency better. Acosta, and its subsidiaries, is an Equal Opportunity Employer.
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