Lowe's Companies, Inc.
Full Time - Sales Specialist - Millwork - Day
Lowe's Companies, Inc., Defiance, Ohio, United States, 43512
Overview
Full Time - Sales Specialist - Millwork - Day at Lowe's Companies, Inc. Your impact at Lowe's: As a Sales Specialist, you are one of the first people our customers meet. Your sales expertise helps customers find the products they need and turn project ideas into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you. Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services. Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock. Perform price reviews by pricing policies and ensure maintenance of pricing and documentation. Support all checkout functions, call buttons, departmental pages, or requests for assistance. Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs. Complete other duties as assigned. Minimum Qualifications
High School Diploma or GED 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (or 3 years external experience in customer-facing sales or 18 months Lowe’s retail experience if education requirement is not met) 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics Able to read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement) Preferred Qualifications
1 year of experience completing customer sales orders 1 year of experience promoting product-related services and plans such as installation, delivery, credit financing, or extended protection plan 2 years of experience designing customized products for customers using 20/20 or CAD systems Professional certification related to the department Bi-lingual skills Benefits and Support
As a Lowe's associate, you’ll gain access to a variety of benefits beyond competitive pay and flexible schedules. Benefits information and eligibility are available at Lowe's talent portal. Earn more from your sales performance with additional bonus opportunities Health insurance options to support well-being Tuition assistance program Company-matching 401(k) 10% Associate Discount Track to the Trades program to learn new trade skills Your Day at Lowe's
Sales Specialists are active, moving throughout the store or garden center, answering phones, and talking to customers. You’ll spend most of your time communicating with customers—discussing project needs, answering questions, and helping them accomplish home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your consulting helps ensure customer needs are met before leaving the store. You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Travel and Working Conditions
Travel: This role does not require regular travel, but occasional travel to meetings, training, or to support neighboring stores may be needed. Working conditions: Environmental factors vary by location. You may work indoors or outdoors with exposure to various climates and noises. Lifting guidelines allow for single lifts up to 75 pounds with team lifts as needed, and powered equipment use with proper training. About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving millions of customer transactions weekly. With fiscal year 2023 sales over $86 billion, Lowe's operates over 1,700 stores and employs about 300,000 associates. Based in Mooresville, NC, Lowe's supports communities through programs focused on safe, affordable housing and developing skilled trades. For more information, visit Lowes.com. Lowe's is an equal opportunity employer. Starting pay varies by position, location, education, training, and experience. For benefit information, visit the Lowe's benefits portal. Job Function and Industry
Job function: Sales and Business Development Industries: Retail Seniorities
Entry level Employment Type
Full-time Note
Referrals may increase interview chances. This posting may include location-based variations and additional regional notes. End of description.
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Full Time - Sales Specialist - Millwork - Day at Lowe's Companies, Inc. Your impact at Lowe's: As a Sales Specialist, you are one of the first people our customers meet. Your sales expertise helps customers find the products they need and turn project ideas into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you. Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services. Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion. If in the Pro Department, focus on external accounts and outside sales and services. Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock. Perform price reviews by pricing policies and ensure maintenance of pricing and documentation. Support all checkout functions, call buttons, departmental pages, or requests for assistance. Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs. Complete other duties as assigned. Minimum Qualifications
High School Diploma or GED 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (or 3 years external experience in customer-facing sales or 18 months Lowe’s retail experience if education requirement is not met) 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics Able to read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement) Preferred Qualifications
1 year of experience completing customer sales orders 1 year of experience promoting product-related services and plans such as installation, delivery, credit financing, or extended protection plan 2 years of experience designing customized products for customers using 20/20 or CAD systems Professional certification related to the department Bi-lingual skills Benefits and Support
As a Lowe's associate, you’ll gain access to a variety of benefits beyond competitive pay and flexible schedules. Benefits information and eligibility are available at Lowe's talent portal. Earn more from your sales performance with additional bonus opportunities Health insurance options to support well-being Tuition assistance program Company-matching 401(k) 10% Associate Discount Track to the Trades program to learn new trade skills Your Day at Lowe's
Sales Specialists are active, moving throughout the store or garden center, answering phones, and talking to customers. You’ll spend most of your time communicating with customers—discussing project needs, answering questions, and helping them accomplish home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your consulting helps ensure customer needs are met before leaving the store. You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Travel and Working Conditions
Travel: This role does not require regular travel, but occasional travel to meetings, training, or to support neighboring stores may be needed. Working conditions: Environmental factors vary by location. You may work indoors or outdoors with exposure to various climates and noises. Lifting guidelines allow for single lifts up to 75 pounds with team lifts as needed, and powered equipment use with proper training. About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving millions of customer transactions weekly. With fiscal year 2023 sales over $86 billion, Lowe's operates over 1,700 stores and employs about 300,000 associates. Based in Mooresville, NC, Lowe's supports communities through programs focused on safe, affordable housing and developing skilled trades. For more information, visit Lowes.com. Lowe's is an equal opportunity employer. Starting pay varies by position, location, education, training, and experience. For benefit information, visit the Lowe's benefits portal. Job Function and Industry
Job function: Sales and Business Development Industries: Retail Seniorities
Entry level Employment Type
Full-time Note
Referrals may increase interview chances. This posting may include location-based variations and additional regional notes. End of description.
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