SALES ACCOUNT MANAGER

------------------------------------------ Technoprobe America is seeking a dynamic and results-driven Sales Account Manager to support our San Jose, CA–based operations in the Bay Area region. In this role, you will be responsible for managing and growing key customer relationships, driving sales revenue, and achieving regional sales targets. You’ll serve as a trusted advisor to assigned accounts, identifying new opportunities while ensuring customer satisfaction and long-term partnership success. This is an excellent opportunity for a strategic thinker with strong communication skills and a customer-first mindset to contribute to a high-performing team in a fast-paced, technology-driven environment. Key Responsibilities Account Management : Develop and nurture strong relationships with existing clients, serving as the primary point of contact for account management activities. Understand client needs and objectives, and proactively identify opportunities to upsell or cross-sell company products/services across multiple regions Ensure timely response to client inquiries and resolve issues to maintain high customer satisfaction. Sales and Revenue Generation: Achieve sales targets and objectives set by the sales leadership team. Identify new sales opportunities within existing accounts and collaborate with internal team to secure new business. Prepare and deliver sales presentations, proposals, and contracts to clients. Strategic Planning: Develop account plans and strategies to maximize revenue growth and profitability. Analyze market trends and competitor activities to identify business opportunities and market gaps. Collaborate with internal teams (e.g., technical sales, marketing, business development, engineering) to align strategies and offerings with client needs. Forecasting and Reporting: Provide accurate sales forecasts and reports to the management team on a regular basis. Monitor key performance indicators (KPIs) such as sales metrics, customer satisfaction, and market share. Stay updated on industry trends, best practices, and technologies related to sales and account management. Required Skills and Qualifications Minimum 5 years of proven experience in semiconductor key account management Familiarity with strategic account management principles. 5 or more years' experience in wafer sort (probe card) products, materials, and technology Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients. Strong negotiation and presentation skills. Ability to work independently and collaboratively within a team environment. Results-driven with a track record of meeting or exceeding sales targets. Maintaining and growing existing accounts Face-to-Face meetings and product presentation Coordinate and manage customer and Internal meetings across multiple regions and time zones Attendance to Tradeshows and customer sites as required Travel as needed both domestic and International

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