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New River Community College

Transportation Supervisor

New River Community College, Norfolk, Virginia, United States, 23500

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Overview

The Transportation Supervisor supports the daily operations, scheduling, and maintenance of the university's transportation services, including the ODU Main Campus and the Medical Campus. This role ensures the safe, efficient, and reliable operation of transit programs, including fixed-route, on-demand, ADA and Special Event Transportation. The position involves direct supervision of drivers, coordination of transportation activities, vehicle inspections, customer service, and administrative support. Responsibilities

Supervising and coordinating transit operations including fixed route, on-demand, ADA, and Special Event Transportation requests. Planning and scheduling driver assignments, ensuring appropriate coverage for all shifts, Special Event Transportation, and driving in situations of shortages. Maintaining accurate operational records, including incident/accident reports, vehicle maintenance logs, and Special Event Transportation documentation. Working with Transportation Manager and Vehicle Service Center to schedule vehicle inspections to ensure compliance with university safety standards; schedule preventative maintenance and repairs as needed. Training, mentoring, and evaluating drivers on safety practices, customer service, and university procedures. Responding to transportation-related inquiries, concerns, and emergencies in a professional and timely manner. Supporting implementation of transportation technologies. Assisting in reviewing policies and procedures to increase operational efficiency and reduce costs. Monitoring and promoting compliance with all applicable federal, state, and university regulations and safety standards. Qualifications

Considerable knowledge of effective customer service and problem resolution techniques. Basic knowledge of the Commonwealth of Virginia Motor Vehicle laws. Working knowledge of occupational hazards, safety precautions, and regulations related to multi-passenger vehicle operations. Working knowledge of administrative processes, procedures, software and systems used in maintaining records, preparing a variety of documents with Microsoft Office, and other related administrative activities. Effective oral and written communication skills, including use of radio communications. Effective time management and organizational skills. Demonstrated ability to use technology including PCs, tablet computers, and network information systems. Demonstrated ability to interpret, inform and follow established Transportation and Parking Services policies and procedures. Demonstrated ability to accurately and legibly complete routine forms and reports. Demonstrated ability to respond quickly using sound judgment to make appropriate decisions in stressful situations. Special licenses, registration or certification

Valid Virginia Class A, B, or C Commercial Driver's License (CDL) with Passenger (P) Endorsement and insurable driving record. Education or training

None Level and type of experience

Considerable experience in passenger transportation, vehicle maintenance, and/or fleet management/operations or other related field. Some supervisory experience in public and/or student transportation. Additional Considerations

Working supervisory experience in public and/or student transportation. Some knowledge of Old Dominion University campus facility's names and locations, and surrounding neighborhood streets or ability to learn quickly. Conditions of Employment

Position is classified as

essential personnel ; must be available for duty during emergencies, inclement weather, and university events. Requires a valid Commonwealth of Virginia Class C Commercial Driver's License (CDL) with Passenger (P) Endorsement and completion of all university pre-employment requirements, including background check and driving record review. Work schedule includes weekdays, evenings, weekends, and holidays as needed to support transit operations. Responsible for adherence to

federal, state, and university transportation regulations , including DOT and ADA standards. Must demonstrate proficiency with technology (PCs, tablets, scheduling and fleet systems) and effective use of two-way radios and electronic communications. Expected to supervise and train drivers, maintain accurate records, operate vehicles when needed, and respond promptly to service needs and emergencies. Position requires physical ability to conduct vehicle inspections, operate transit vehicles, and work in varying weather conditions. All duties must be performed in accordance with university policies, safety standards, and customer service expectations. This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate. Salary

Annual Salary/Hourly Rate: Salary range between $ - $44,192 to $65,383 Posting Details

Job Requisition Number: S03060 Job Open To: General Public Open Date: 09/29/2025 Close Date: Open Until Filled Special Instructions Summary: Please submit a Resume and Three (3) Professional References. Application Materials

Required Documents: Resume Optional Documents: Yellow Layoff Form, Blue Layoff Card, AHP Letter Equity and Accessibility

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply. Reasonable Accommodation Request: If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141. Alternative Hiring Process: In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:

https://www.dars.virginia.gov/drs/cpid/PWContact.aspx

or call DARS at 800-552-5019, or DBVI at 800-622-2155. Pay Transparency Nondiscrimination Provision: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information. Supplemental Questions

* Do you have a background working in the Parking and Transportation industry?

Yes. Less than 1 year Yes. 1 - 5 years Yes. More than 5 years No.

* Do you have a Virginia Commercial Driver's License with a 'P' (Passenger) Endorsement or the ability to obtain?

Yes No

* Do you have a valid Virginia driver's license and an insurable driving record?

Yes No

Applicant Documents

Required Documents: Resume Optional Documents: Yellow Layoff Form, Blue Layoff Card, AHP Letter

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