Pacific Office Automation
IT Solutions Consultant (MSP / Client-Facing)
Pacific Office Automation, Seattle, Washington, us, 98127
Overview
At Pacific Office Automation (POA), we’re a growth-minded technology partner that values integrity, teamwork, and innovation. Our mission is to empower organizations with secure, scalable, and efficient IT solutions — while helping our team members build rewarding careers in technology and consultative sales. POA offers growth opportunities, strong benefits, and a collaborative culture that supports ongoing training and certifications to stay current with the evolving technology landscape. Position: IT Sales Engineer / Technology Sales Consultant Help businesses conduct onsite assessments to modernize, secure, and scale their IT environments. This client-facing, consultative role bridges technology and business outcomes. You’ll work with our sales team and clients to identify opportunities, design tailored technology solutions, and drive growth in managed IT and cybersecurity services. This is not a hands-on engineering or helpdesk role. What You’ll Do
Partner with Account Executives in your territory to identify, develop, and close Managed IT and Cybersecurity opportunities. This may require onsite meetings and travel to client sites. Meet with business owners, executives, and IT leaders to follow POA’s sales process, uncover challenges, and present tailored solutions with the assigned Account Manager. Conduct monthly and/or quarterly IT sales training sessions to help your sales reps prospect effectively and follow POA’s Managed IT program guidelines. Lead, coach, and drive activity that generates and closes opportunities. Manage and support a large sales base (approximately 30-50 Sales Representatives)— enabling each to qualify opportunities, perform quality discovery sessions, set and meet expectations, and stay accountable to IT sales activity goals. Maintain speed, agility, and organization in managing multiple requests, quotes, and deadlines daily while balancing shifting priorities. Design high-level IT architectures and proposals aligned with clients’ operational, security, and compliance objectives. Generate and validate quotes, ensuring cost sheets, configurations, and supporting materials are accurate and submitted on time. Own the delivery of Statements of Work (SOWs) and project documentation, ensuring deadlines are met and handoffs to post-sales teams are complete. Translate complex technical concepts into clear business value for non-technical decision-makers. Collaborate with Sales Representatives, Helpdesk, Project Management, and Technical Account Management teams to ensure seamless handoffs from proposal to implementation. Provide technical validation and pricing support during solution scoping and proposal development. Build and maintain long-term relationships as a trusted technology advisor. Stay current on emerging technologies, Microsoft Azure, networking, firewalls, servers, and cybersecurity frameworks such as NIST, CMMC, HIPAA, and PCI. What You Bring
Bachelor’s degree in Business, Information Systems, or related field. 3+ years of experience selling Managed IT Services, Cloud, or Cybersecurity solutions (MSP experience preferred). Proven ability to meet or exceed sales goals in a technology-driven environment. Strong understanding of IT infrastructure — Windows environments, networking, cybersecurity, backup, and cloud. Excellent communication and presentation skills, with the ability to engage both technical and executive audiences. Proactive communicator who sets clear expectations with clients and internal teams to ensure technical sales success. Ability to balance multiple high-priority tasks, manage competing deadlines, and adapt quickly to change. Experience leading discovery meetings, developing proposals, and supporting deal closure. Self-driven, organized, and motivated by measurable results. In-office role — consistent collaboration with your sales team is essential. Preferred Qualifications
Experience working in a Managed Service Provider (MSP) or similar solution-selling environment. Familiarity with ConnectWise or equivalent PSA/CRM systems. Certifications such as CompTIA Network+, Security+, Microsoft, or other vendor-specific credentials. Demonstrated success aligning IT solutions with compliance frameworks and business goals. Benefits
Base Salary: $80,000 – $100,000/year DOE and certifications Performance Incentives: Commission and bonus opportunities tied to Monthly Recurring Revenue (MRR) Advancement opportunities into leadership roles Team-oriented, collaborative culture focused on professional development Medical, Dental, Vision, and Life insurance 401(k) with company match PTO, Vacation, and Sick Leave FSA/HSA Programs Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
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At Pacific Office Automation (POA), we’re a growth-minded technology partner that values integrity, teamwork, and innovation. Our mission is to empower organizations with secure, scalable, and efficient IT solutions — while helping our team members build rewarding careers in technology and consultative sales. POA offers growth opportunities, strong benefits, and a collaborative culture that supports ongoing training and certifications to stay current with the evolving technology landscape. Position: IT Sales Engineer / Technology Sales Consultant Help businesses conduct onsite assessments to modernize, secure, and scale their IT environments. This client-facing, consultative role bridges technology and business outcomes. You’ll work with our sales team and clients to identify opportunities, design tailored technology solutions, and drive growth in managed IT and cybersecurity services. This is not a hands-on engineering or helpdesk role. What You’ll Do
Partner with Account Executives in your territory to identify, develop, and close Managed IT and Cybersecurity opportunities. This may require onsite meetings and travel to client sites. Meet with business owners, executives, and IT leaders to follow POA’s sales process, uncover challenges, and present tailored solutions with the assigned Account Manager. Conduct monthly and/or quarterly IT sales training sessions to help your sales reps prospect effectively and follow POA’s Managed IT program guidelines. Lead, coach, and drive activity that generates and closes opportunities. Manage and support a large sales base (approximately 30-50 Sales Representatives)— enabling each to qualify opportunities, perform quality discovery sessions, set and meet expectations, and stay accountable to IT sales activity goals. Maintain speed, agility, and organization in managing multiple requests, quotes, and deadlines daily while balancing shifting priorities. Design high-level IT architectures and proposals aligned with clients’ operational, security, and compliance objectives. Generate and validate quotes, ensuring cost sheets, configurations, and supporting materials are accurate and submitted on time. Own the delivery of Statements of Work (SOWs) and project documentation, ensuring deadlines are met and handoffs to post-sales teams are complete. Translate complex technical concepts into clear business value for non-technical decision-makers. Collaborate with Sales Representatives, Helpdesk, Project Management, and Technical Account Management teams to ensure seamless handoffs from proposal to implementation. Provide technical validation and pricing support during solution scoping and proposal development. Build and maintain long-term relationships as a trusted technology advisor. Stay current on emerging technologies, Microsoft Azure, networking, firewalls, servers, and cybersecurity frameworks such as NIST, CMMC, HIPAA, and PCI. What You Bring
Bachelor’s degree in Business, Information Systems, or related field. 3+ years of experience selling Managed IT Services, Cloud, or Cybersecurity solutions (MSP experience preferred). Proven ability to meet or exceed sales goals in a technology-driven environment. Strong understanding of IT infrastructure — Windows environments, networking, cybersecurity, backup, and cloud. Excellent communication and presentation skills, with the ability to engage both technical and executive audiences. Proactive communicator who sets clear expectations with clients and internal teams to ensure technical sales success. Ability to balance multiple high-priority tasks, manage competing deadlines, and adapt quickly to change. Experience leading discovery meetings, developing proposals, and supporting deal closure. Self-driven, organized, and motivated by measurable results. In-office role — consistent collaboration with your sales team is essential. Preferred Qualifications
Experience working in a Managed Service Provider (MSP) or similar solution-selling environment. Familiarity with ConnectWise or equivalent PSA/CRM systems. Certifications such as CompTIA Network+, Security+, Microsoft, or other vendor-specific credentials. Demonstrated success aligning IT solutions with compliance frameworks and business goals. Benefits
Base Salary: $80,000 – $100,000/year DOE and certifications Performance Incentives: Commission and bonus opportunities tied to Monthly Recurring Revenue (MRR) Advancement opportunities into leadership roles Team-oriented, collaborative culture focused on professional development Medical, Dental, Vision, and Life insurance 401(k) with company match PTO, Vacation, and Sick Leave FSA/HSA Programs Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
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