PTLA
Under the direction of your supervisor, this position is accountable for the leasing and advertising efforts of the community and providing excellent customer service to residents.
PRIMARY RESPONSIBILITIES:
Meets and exceeds weekly revenue/leasing goals
Provides excellent customer service to internal and external customers through the facilitation and implementation of company-wide customer centric programs and initiatives and is evidenced through above benchmark customer satisfaction scores
Presents the community to prospective residents through tours of the community, its amenities, model units and/or other available floorplans
Participates in the marketing of the community through outreach marketing to specific markets identified by the Team Leaders, as needed
Ensures most current, relevant information about the community is provided to prospective customers through monitoring and updating online and print advertisements and postings daily
Manages life cycle of relationship of all leads through first contact to move-in continuing through to the renewal process
Actively involved in ensuring first-class property curb appeal including merchandising market ready apartments to optimum visual appeal for prospective customers.
Completes market surveys by identifying and contacting direct competitors and shopping competitors regularly
Adheres to the letter and spirit of Fair Housing laws.
Completes assigned tasks and projects as directed by direct supervisors
QUALIFICATIONS:
Polished Presentation
Problem Solving and Conflict Resolution Skills
Ability to multi-task
Strong Verbal and Written Communication Skills
Team Player
Intermediate Computer Skills / Internet Savvy
CORE COMPETENCIES: In order to achieve success, the PTLA team must embrace certain core principles and values. Each team member should possess the first column (bolded). The additional competencies are position specific:
Achievement Focus
Business Ethics
Customer Service
Communications
Consultative Selling
EDUCATION AND/OR TRAINING:
High school diploma, GED or equivalent
Job Type:
Full-time
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Application Question(s):
This role involves visiting multiple properties on a daily basis. Please confirm you have a valid driver's license and car for transportation.
#J-18808-Ljbffr
PRIMARY RESPONSIBILITIES:
Meets and exceeds weekly revenue/leasing goals
Provides excellent customer service to internal and external customers through the facilitation and implementation of company-wide customer centric programs and initiatives and is evidenced through above benchmark customer satisfaction scores
Presents the community to prospective residents through tours of the community, its amenities, model units and/or other available floorplans
Participates in the marketing of the community through outreach marketing to specific markets identified by the Team Leaders, as needed
Ensures most current, relevant information about the community is provided to prospective customers through monitoring and updating online and print advertisements and postings daily
Manages life cycle of relationship of all leads through first contact to move-in continuing through to the renewal process
Actively involved in ensuring first-class property curb appeal including merchandising market ready apartments to optimum visual appeal for prospective customers.
Completes market surveys by identifying and contacting direct competitors and shopping competitors regularly
Adheres to the letter and spirit of Fair Housing laws.
Completes assigned tasks and projects as directed by direct supervisors
QUALIFICATIONS:
Polished Presentation
Problem Solving and Conflict Resolution Skills
Ability to multi-task
Strong Verbal and Written Communication Skills
Team Player
Intermediate Computer Skills / Internet Savvy
CORE COMPETENCIES: In order to achieve success, the PTLA team must embrace certain core principles and values. Each team member should possess the first column (bolded). The additional competencies are position specific:
Achievement Focus
Business Ethics
Customer Service
Communications
Consultative Selling
EDUCATION AND/OR TRAINING:
High school diploma, GED or equivalent
Job Type:
Full-time
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Application Question(s):
This role involves visiting multiple properties on a daily basis. Please confirm you have a valid driver's license and car for transportation.
#J-18808-Ljbffr