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UNICEF

Rollout Support Consultant, DAPM/PET/RMPIS and OPSU, NYHQ, remote. Req#585216

UNICEF, West New York, New Jersey, us, 07093

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Employer Industry: International Development and Humanitarian Aid

Why consider this job opportunity:

Opportunity for career advancement and growth within a leading global organization

Flexible remote work arrangement

Engage in meaningful work that positively impacts children's rights and welfare

Collaborate with a diverse team of professionals dedicated to accountability and program effectiveness

Contribute to the development of innovative solutions for global challenges

What to Expect (Job Responsibilities):

Apply and operationalize workflows, roles, and business processes during the rollout of the UNICARE initiative

Gather, assess, and prioritize user needs, translating them into actionable specifications for system development

Develop a global rollout roadmap, coordinating inputs and preparing phased implementation plans

Provide hands‑on support to country offices during pilot and rollout phases, ensuring smooth adoption of the UNICARE system

Develop a data analysis framework to structure and report feedback data in UNICARE dashboards

What is Required (Qualifications):

Master’s degree in Information Systems, Business Administration, International Development, Social Sciences, or a related discipline

At least 5 years of progressively responsible experience in business process analysis or program systems management, preferably in international development or humanitarian contexts

Proven experience supporting the rollout of Complaints and Feedback Management systems at various operational levels

Strong background in business requirements gathering and workflow documentation

Excellent stakeholder engagement and coordination skills, with strong analytical and problem‑solving abilities

How to Stand Out (Preferred Qualifications):

Familiarity with data analysis frameworks and dashboard development

Experience developing user‑friendly guidance materials for field‑level use

Solid understanding of safeguarding, accountability to affected populations, and data protection principles

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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