dentsu
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Overview
Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us. We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. Responsibilities
The SVP, Global Operations oversees all activities relating to transforming the way we win, manage and grow top-tier client relationships that work with dentsu across multiple agencies or capabilities (we call these clients integrated “Solutions” accounts). As dentsu becomes a more integrated business across Creative, Media and Customer Experience, transforming our sales, solutions and client management operations is a vital organizational capability. Lead and manage operational excellence and transformation initiatives that strengthen governance, resourcing and processes, enabling technology and tools that bring together talent from across dentsu to work together in servicing one of our top clients. Aim to create harmonized processes and systems across groups, with a view to building an organization that is scalable and agile to meet market and client needs; delineate global standards vs. local freedoms within the framework. Report directly to the account’s Global Media Lead and partner with the account’s Global COE Leadership Team to implement and drive excellence in Client Management, Transformation & Operations. Lead Global Compliance to new operational best practices and guide the US Operations Team (e.g., Ad Ops, Tools & Systems, Project Management, Traffic, Creative, etc.). Partner with Global Client Management and US & Global Finance leads for P&L management and tracking. Systematize and deliver new business models and best-in-class ways of working across a holistic Global Operating System, while understanding regional nuances. Ensure talent and personnel planning, processes, and governance are operationally best in class. Communicate and embed the Global Solutions strategy and a roadmap for Operational Excellence and maturity improvements in Solutions for the Dentsu group in the US, Americas and globally. Oversee ongoing Solutions operation and transformation maturity reviews and implement agreed actions, reporting on progress. Key Success Factors High Learning Agility and the ability to anticipate trends and provoke executive-level conversation. Strategic decision-making, data-driven problem solving and the ability to drive outcomes. Strong organizational skills and resource management to marshal multiple resources effectively. Ability to navigate and resolve conflicts, deliver constructive feedback, and drive accountability within a matrix organization. Clear communication of complex concepts to executives and technical experts alike. Experience recruiting, developing, and leading high-performing operations and transformation teams. THE PERSON Builder with an entrepreneurial spirit; practical, driven and resilient with high emotional intelligence. Confident, ambitious, highly professional and visible; able to interact at all levels. Inclusive, supportive, empathetic and open to diverse perspectives. Positive, dynamic, energetic, with high learning agility. Ethical, open, and able to maintain confidences; strong collaboration and openness to feedback. Location:
New York Brand:
Iprospect Time Type:
Full time Contract Type:
Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and disabled veterans. If you need an accommodation to search and apply for a career opportunity, please email ApplicantAccommodations@dentsu.com. Seniority level Executive Employment type Full-time Job function Management and Manufacturing Industries: Advertising Services Referrals increase your chances of interviewing at dentsu by 2x Get notified about new Senior Vice President Operations jobs in New York, United States.
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Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us. We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. Responsibilities
The SVP, Global Operations oversees all activities relating to transforming the way we win, manage and grow top-tier client relationships that work with dentsu across multiple agencies or capabilities (we call these clients integrated “Solutions” accounts). As dentsu becomes a more integrated business across Creative, Media and Customer Experience, transforming our sales, solutions and client management operations is a vital organizational capability. Lead and manage operational excellence and transformation initiatives that strengthen governance, resourcing and processes, enabling technology and tools that bring together talent from across dentsu to work together in servicing one of our top clients. Aim to create harmonized processes and systems across groups, with a view to building an organization that is scalable and agile to meet market and client needs; delineate global standards vs. local freedoms within the framework. Report directly to the account’s Global Media Lead and partner with the account’s Global COE Leadership Team to implement and drive excellence in Client Management, Transformation & Operations. Lead Global Compliance to new operational best practices and guide the US Operations Team (e.g., Ad Ops, Tools & Systems, Project Management, Traffic, Creative, etc.). Partner with Global Client Management and US & Global Finance leads for P&L management and tracking. Systematize and deliver new business models and best-in-class ways of working across a holistic Global Operating System, while understanding regional nuances. Ensure talent and personnel planning, processes, and governance are operationally best in class. Communicate and embed the Global Solutions strategy and a roadmap for Operational Excellence and maturity improvements in Solutions for the Dentsu group in the US, Americas and globally. Oversee ongoing Solutions operation and transformation maturity reviews and implement agreed actions, reporting on progress. Key Success Factors High Learning Agility and the ability to anticipate trends and provoke executive-level conversation. Strategic decision-making, data-driven problem solving and the ability to drive outcomes. Strong organizational skills and resource management to marshal multiple resources effectively. Ability to navigate and resolve conflicts, deliver constructive feedback, and drive accountability within a matrix organization. Clear communication of complex concepts to executives and technical experts alike. Experience recruiting, developing, and leading high-performing operations and transformation teams. THE PERSON Builder with an entrepreneurial spirit; practical, driven and resilient with high emotional intelligence. Confident, ambitious, highly professional and visible; able to interact at all levels. Inclusive, supportive, empathetic and open to diverse perspectives. Positive, dynamic, energetic, with high learning agility. Ethical, open, and able to maintain confidences; strong collaboration and openness to feedback. Location:
New York Brand:
Iprospect Time Type:
Full time Contract Type:
Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and disabled veterans. If you need an accommodation to search and apply for a career opportunity, please email ApplicantAccommodations@dentsu.com. Seniority level Executive Employment type Full-time Job function Management and Manufacturing Industries: Advertising Services Referrals increase your chances of interviewing at dentsu by 2x Get notified about new Senior Vice President Operations jobs in New York, United States.
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