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IYC - The International Yacht Company

Charter Manager

IYC - The International Yacht Company, Fort Lauderdale, Florida, us, 33336

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Overview This position oversees all aspects of luxury yacht charter operations. They will be responsible for managing an exclusive fleet, liaising with yacht owners, brokers, and high-net-worth clients, and ensuring exceptional charter experiences.

Base pay range $70,000.00/yr - $80,000.00/yr

Responsibilities

Managing a number of yachts of the charter fleet simultaneously.

Develop and maintain strong relationships with yacht owners, captains, crew, and brokers worldwide.

Handle all charter inquiries, negotiations, contracts, and logistics to ensure seamless charter operations.

Market portfolio of yachts proactively to in-house and industry brokers.

Respond in a professional manner to all inquiries from brokers

Coordinate marketing initiatives, including listings, and attending industry events (i.e. boat shows)

Ensure compliance with international regulations and contractual requirements

Provide exceptional customer service and support to charter guests before, during, and after their trips.

Stay up to date with market trends, competitor activities and new opportunities in the industry

Foster Owner and/or Owner’s representatives relations with the object of improving client satisfaction.

Build up each yacht’s charter season with the object of optimizing each yacht’s calendar, itinerary and revenues.

Requirements

Must have 3 to 5 years of experience in yacht charter management, brokerage, or a related sector in the luxury yachting industry.

Proficiency with CRM systems required

Proficiency with MS Office, Google Suite and Mac iOS required

Strong knowledge of charter regulations, MYBA contracts, and industry best practices

Willingness to travel for industry events and client meetings

Skills

Excellent communication, negotiation, and relationship-building skills

Highly organized with the ability to multitask and manage high-profile clients

A proactive and problem-solving mindset with a passion for luxury travel and yachting

Seniority level

Not Applicable

Employment type

Full-time

Job function

Sales and Business Development

Travel Arrangements

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