H&R Block
Overview
Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Our Company At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belongs. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we are curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day As a
Multi-Unit Team Leader
at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives (i.e., clients, revenue and earnings) for three offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. After working a successful tax season, you will work a reduced schedule May through December, and may even apply for advancement opportunities. Responsibilities
Lead and develop associates across three Block Advisors offices to deliver an outstanding client experience and achieve growth objectives (clients, revenue, earnings). Manage office staffing, operations, and logistics with support from Associate Team Leaders. Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement. Assist DGM in recruiting and interviewing candidates for tax office associate positions. Lead daily team meetings and communicate essential information to tax office associates. Create associate work schedules across all offices and ensure accurate timekeeping and labor management. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. Qualifications
People management experience with the ability to grow and develop associates. Demonstrated aptitude for growth plan execution and leading a growth culture. Strong decision-making and judgment skills; able to operate in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset. Computer proficiency with MS Office. Bachelor’s degree in a related field, or high school diploma with equivalent experience. Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Why work for us
At H&R Block, we invest in our people and commit to their total well-being. Our benefits support health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help build healthy habits. Neurodiversity and caregiver support available to you and your family. Discounts on everyday items and services. Benefits with additional eligibility: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan. Check available benefits at www.blockbenefits.com. The Community You Will Join
H&R Block is committed to building a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic selves to work and belong to a larger team. You will be part of an exceptional work environment recognized on Best Companies lists and surrounded by colleagues focused on growth and support. H&R Block is an equal opportunity employer, celebrating diversity in the workplace. Note : Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
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Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Our Company At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belongs. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we are curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day As a
Multi-Unit Team Leader
at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives (i.e., clients, revenue and earnings) for three offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. After working a successful tax season, you will work a reduced schedule May through December, and may even apply for advancement opportunities. Responsibilities
Lead and develop associates across three Block Advisors offices to deliver an outstanding client experience and achieve growth objectives (clients, revenue, earnings). Manage office staffing, operations, and logistics with support from Associate Team Leaders. Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement. Assist DGM in recruiting and interviewing candidates for tax office associate positions. Lead daily team meetings and communicate essential information to tax office associates. Create associate work schedules across all offices and ensure accurate timekeeping and labor management. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. Qualifications
People management experience with the ability to grow and develop associates. Demonstrated aptitude for growth plan execution and leading a growth culture. Strong decision-making and judgment skills; able to operate in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset. Computer proficiency with MS Office. Bachelor’s degree in a related field, or high school diploma with equivalent experience. Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Why work for us
At H&R Block, we invest in our people and commit to their total well-being. Our benefits support health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help build healthy habits. Neurodiversity and caregiver support available to you and your family. Discounts on everyday items and services. Benefits with additional eligibility: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan. Check available benefits at www.blockbenefits.com. The Community You Will Join
H&R Block is committed to building a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic selves to work and belong to a larger team. You will be part of an exceptional work environment recognized on Best Companies lists and surrounded by colleagues focused on growth and support. H&R Block is an equal opportunity employer, celebrating diversity in the workplace. Note : Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
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