Liberty Mutual Insurance
Senior Worker's Compensation Complex Adjuster - MT Based
Liberty Mutual Insurance, Stevensville, Montana, United States, 59870
Overview
Senior Worker's Compensation Complex Adjuster - MT Based
Compensation Base pay range: $74,000.00/yr - $120,000.00/yr
Description The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.
Responsibilities
Plans and conducts investigations of claims (including interviewing insureds, witnesses and claimants, collecting and evaluating documentation, securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; refers to subrogation group or Special Investigations Unit as appropriate.
Assesses policy coverage for submitted claims and notifies the insured of issues; determines and establishes reserve requirements, adjusting reserves during processing.
Assesses actual damages and conducts negotiations within authority limits to settle claims.
Coordinates litigation activities to ensure timely and cost-effective resolution; attends trials as a company representative.
Acts as senior technical professional on the team, assists with escalated issues, mentors and trains new team members and participates in the Quality Review process.
Participates in Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in closed file reviews.
Performs other duties as assigned.
Qualifications
Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations.
Demonstrated leadership ability and time management skills to delegate work and organize resources effectively.
Expert knowledge of claims handling practices, legal liability, general insurance policy coverage, and state tort laws, typically acquired through a bachelor’s degree or equivalent training plus 4 to 6 years of related work experience (at least two in a team leader capacity).
Licensing required in some states.
About Us / Pay Philosophy The typical starting salary range for this role is determined by skills, experience, education, certifications and location. The full salary range reflects competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow. Some roles may include commission and/or bonus earnings as per the compensation plan.
As a purpose-driven organization, Liberty Mutual is committed to fostering an inclusive environment with opportunities for professional and personal growth.
EEO / Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
#J-18808-Ljbffr
Compensation Base pay range: $74,000.00/yr - $120,000.00/yr
Description The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads.
Responsibilities
Plans and conducts investigations of claims (including interviewing insureds, witnesses and claimants, collecting and evaluating documentation, securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; refers to subrogation group or Special Investigations Unit as appropriate.
Assesses policy coverage for submitted claims and notifies the insured of issues; determines and establishes reserve requirements, adjusting reserves during processing.
Assesses actual damages and conducts negotiations within authority limits to settle claims.
Coordinates litigation activities to ensure timely and cost-effective resolution; attends trials as a company representative.
Acts as senior technical professional on the team, assists with escalated issues, mentors and trains new team members and participates in the Quality Review process.
Participates in Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in closed file reviews.
Performs other duties as assigned.
Qualifications
Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations.
Demonstrated leadership ability and time management skills to delegate work and organize resources effectively.
Expert knowledge of claims handling practices, legal liability, general insurance policy coverage, and state tort laws, typically acquired through a bachelor’s degree or equivalent training plus 4 to 6 years of related work experience (at least two in a team leader capacity).
Licensing required in some states.
About Us / Pay Philosophy The typical starting salary range for this role is determined by skills, experience, education, certifications and location. The full salary range reflects competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow. Some roles may include commission and/or bonus earnings as per the compensation plan.
As a purpose-driven organization, Liberty Mutual is committed to fostering an inclusive environment with opportunities for professional and personal growth.
EEO / Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
#J-18808-Ljbffr