State of Florida
HUMAN SERVICES PROGRAM ANALYST - 64086307
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Requisition No: 860161 Agency: Department of Health Working Title: HUMAN SERVICES PROGRAM ANALYST - 64086307 Pay Plan: Career Service Position Number: 64086307 Salary: $38,000 - $39,150 Posting Closing Date: 10/27/2025
Your Specific Responsibilities This position is a Ryan White Eligibility and ADAP Specialist for FDOH Alachua. It works directly with new and existing eligible clients for Ryan White Services and support in Alachua County.
Performs eligibility services for the Florida Ryan White and AIDS Drug Assistance Program (ADAP). This is a highly sensitive position where easy access to HIV/AIDS services are essential, and information security is maintained following the need‑to‑know information security guidelines. The most current FL HIV AIDS Ryan White Part B Eligibility Procedure Manual, FL DOH Patient Care Program Administrative Guidelines, and the FL DOH ADAP guidelines and HRSA (federal) are utilized to perform duties. This is an area‑wide position in the Ryan White Program which consists of 15 counties and may warrant occasional travel to other CHDs. The Human Services Program Specialist (HSPS) position for the Ryan White Eligibility and ADAP is under the supervision of the Regional HIV Patient Care and Treatment Access Coordinator at the FL DOH – Alachua. Duties include but are not limited to:
Enroll newly diagnosed and currently active HIV+ clients in DOH Area 3, completing an annual enrollment for Ryan White Services and ADAP. Complete financial eligibility consistent with Florida HIV/AIDS Eligibility Procedure Guidelines and Ryan White Patient Care program guidelines. Document financial eligibilities in the FL Ryan White Patient Care Eligibility Portal, CareWare software systems, as well as HMS. Document ADAP in Provide Enterprise (PE) software systems and HMS. Verification of insurance, income, residency in accordance with DOH policy and Ryan White Eligibility manual is required. Conduct ADAP eligibility in accordance with ADAP eligibility manual and ensure appropriate documentation is uploaded in Provide software system. Upload most recent prescriptions, labs, insurance and other information as applicable in Provide software system as changes occur. Interviews pregnant women to determine eligibility for presumptive Medicaid benefits using manual procedures and a computerized Florida System. Assess clients for psycho‑social needs such as Food stamps, housing, transportation, legal, mental health and substance abuse and refer as appropriate. Establishes liaisons with economic services staff to facilitate referrals, track dispositions, and assist clients in complying with the Medicaid application process. Serve as back‑up for Area 3 Staff and travel throughout Area 3/13 as needed.
Ensures eligibility and clinical data is entered timely and accurately following program guidelines. Enters viral loads and CD4 counts every 4‑6 months into PE module to ensure viral suppression. Participates in ADAP monthly telephone conference calls.
Maintain knowledge of Medicare Part C & D programs, Affordable Care Act and private insurance programs. Maintain an understanding of adequate coverage based on ADAP standards, insurance terminology as well as an understanding of HIV medication and labs. Ensures payment for insurance premiums and program implementation for Alachua County clients enrolled in ADAP Premium Plus program. Reviews applications for completeness and accuracy; advocating on behalf of clients with health insurance plan representatives, accountable care organizations, Medicare, Medicaid, The Centers for Medicare and Medicaid Services (CMS), and the Federal Insurance Marketplace; and disputes with health plans and other benefit programs. Processes disenrollments. Maintains expertise and knowledge in other benefit programs, including Medicare, Medicaid, SSI, SSDI, the state’s health insurance premium payment program, and other federal and state categorical assistance programs. Conveys information to case managers, field staff and medical providers.
Collaborate with community‑based organizations and pharmacy personnel to ensure continuity of care.
Complete EARS Weekly; attend and participate in staff meetings and trainings.
Performs all other related duties as requested.
Required Knowledge, Skills, And Abilities
Knowledge of Microsoft Systems
Experience working in Electronic Medical Records
Strong Organization, Communication and Customer Service skills
Qualifications Minimum – Must have valid driver’s license and access to reliable transportation.
Experience working in Electronic Medical Records.
Strong communication and customer service skills.
Ability to handle confidential information.
Preferred – Experience Working With Community Based Organizations Florida Department of Health Mission, Vision, and Values Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision: To be the Healthiest State in the Nation.
Values: I Innovation: We search for creative solutions and manage resources wisely. C Collaboration: We use teamwork to achieve common goals & solve problems. A Accountability: We perform with integrity & respect. R Responsiveness: We achieve our mission by serving our customers & engaging our partners. E Excellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work DOH‑Alachua 224 SE 24th Street Gainesville FL 32641
Benefits
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Important Information Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
… (additional E‑Verify, emergency duty, learning and communication requirements, and disability accommodation instructions) …
EEO and Veterans Preference The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1‑877‑562‑7287).
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A‑7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Job Meta
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Government Administration
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Requisition No: 860161 Agency: Department of Health Working Title: HUMAN SERVICES PROGRAM ANALYST - 64086307 Pay Plan: Career Service Position Number: 64086307 Salary: $38,000 - $39,150 Posting Closing Date: 10/27/2025
Your Specific Responsibilities This position is a Ryan White Eligibility and ADAP Specialist for FDOH Alachua. It works directly with new and existing eligible clients for Ryan White Services and support in Alachua County.
Performs eligibility services for the Florida Ryan White and AIDS Drug Assistance Program (ADAP). This is a highly sensitive position where easy access to HIV/AIDS services are essential, and information security is maintained following the need‑to‑know information security guidelines. The most current FL HIV AIDS Ryan White Part B Eligibility Procedure Manual, FL DOH Patient Care Program Administrative Guidelines, and the FL DOH ADAP guidelines and HRSA (federal) are utilized to perform duties. This is an area‑wide position in the Ryan White Program which consists of 15 counties and may warrant occasional travel to other CHDs. The Human Services Program Specialist (HSPS) position for the Ryan White Eligibility and ADAP is under the supervision of the Regional HIV Patient Care and Treatment Access Coordinator at the FL DOH – Alachua. Duties include but are not limited to:
Enroll newly diagnosed and currently active HIV+ clients in DOH Area 3, completing an annual enrollment for Ryan White Services and ADAP. Complete financial eligibility consistent with Florida HIV/AIDS Eligibility Procedure Guidelines and Ryan White Patient Care program guidelines. Document financial eligibilities in the FL Ryan White Patient Care Eligibility Portal, CareWare software systems, as well as HMS. Document ADAP in Provide Enterprise (PE) software systems and HMS. Verification of insurance, income, residency in accordance with DOH policy and Ryan White Eligibility manual is required. Conduct ADAP eligibility in accordance with ADAP eligibility manual and ensure appropriate documentation is uploaded in Provide software system. Upload most recent prescriptions, labs, insurance and other information as applicable in Provide software system as changes occur. Interviews pregnant women to determine eligibility for presumptive Medicaid benefits using manual procedures and a computerized Florida System. Assess clients for psycho‑social needs such as Food stamps, housing, transportation, legal, mental health and substance abuse and refer as appropriate. Establishes liaisons with economic services staff to facilitate referrals, track dispositions, and assist clients in complying with the Medicaid application process. Serve as back‑up for Area 3 Staff and travel throughout Area 3/13 as needed.
Ensures eligibility and clinical data is entered timely and accurately following program guidelines. Enters viral loads and CD4 counts every 4‑6 months into PE module to ensure viral suppression. Participates in ADAP monthly telephone conference calls.
Maintain knowledge of Medicare Part C & D programs, Affordable Care Act and private insurance programs. Maintain an understanding of adequate coverage based on ADAP standards, insurance terminology as well as an understanding of HIV medication and labs. Ensures payment for insurance premiums and program implementation for Alachua County clients enrolled in ADAP Premium Plus program. Reviews applications for completeness and accuracy; advocating on behalf of clients with health insurance plan representatives, accountable care organizations, Medicare, Medicaid, The Centers for Medicare and Medicaid Services (CMS), and the Federal Insurance Marketplace; and disputes with health plans and other benefit programs. Processes disenrollments. Maintains expertise and knowledge in other benefit programs, including Medicare, Medicaid, SSI, SSDI, the state’s health insurance premium payment program, and other federal and state categorical assistance programs. Conveys information to case managers, field staff and medical providers.
Collaborate with community‑based organizations and pharmacy personnel to ensure continuity of care.
Complete EARS Weekly; attend and participate in staff meetings and trainings.
Performs all other related duties as requested.
Required Knowledge, Skills, And Abilities
Knowledge of Microsoft Systems
Experience working in Electronic Medical Records
Strong Organization, Communication and Customer Service skills
Qualifications Minimum – Must have valid driver’s license and access to reliable transportation.
Experience working in Electronic Medical Records.
Strong communication and customer service skills.
Ability to handle confidential information.
Preferred – Experience Working With Community Based Organizations Florida Department of Health Mission, Vision, and Values Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision: To be the Healthiest State in the Nation.
Values: I Innovation: We search for creative solutions and manage resources wisely. C Collaboration: We use teamwork to achieve common goals & solve problems. A Accountability: We perform with integrity & respect. R Responsiveness: We achieve our mission by serving our customers & engaging our partners. E Excellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work DOH‑Alachua 224 SE 24th Street Gainesville FL 32641
Benefits
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Important Information Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
… (additional E‑Verify, emergency duty, learning and communication requirements, and disability accommodation instructions) …
EEO and Veterans Preference The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1‑877‑562‑7287).
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A‑7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Job Meta
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Government Administration
#J-18808-Ljbffr