Edward Jones
Job Overview
Branch Office Administrator role at Edward Jones. You will be the first voice clients hear when they call or walk in. You and the financial advisor work together to help clients achieve their most cherished financial goals. This full‑time position is located at 6800 France Ave S Ste 530, Edina, MN and is anticipated to remain open for 30 days, from 21-Oct‑2025.
Compensation Base pay range: $26.00/hr – $27.00/hr.
Hiring minimum: $26.10; hiring maximum: $27.74.
Benefits
Medical, prescription drug, dental, vision, voluntary benefits (including accident, hospital indemnity and critical illness), short- and long-term disability, basic life and basic AD&D coverage (no cost to associates). 401(k) retirement plan, health savings account and flexible spending account. 10 paid holidays, 15 days vacation for new associates beginning on January 1 of each year, sick time, personal days, and a paid day for volunteerism.
Employee Assistance Program available to all associates.
Rewards program that promotes a long‑term career, financial security and well‑being for associates and their families.
Responsibilities
Client Service: Provide exceptional service via inbound and outbound calls, email, and in‑person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
Account Management: Learn and understand the financial services industry. Perform account openings, account transfers and other requests. Process account transactions, prepare documentation and maintain accurate client records.
Administrative & Operational Support: Work independently under the direction of the financial advisor. Schedule appointments, prepare materials for client meetings, manage correspondence and support marketing initiatives. Streamline processes, update SOPs and execute the branch business plan strategically.
Technology: Maintain strong computer literacy and willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm‑provided software.
Qualifications
Analytical Thinking
Attention to Detail
Adaptability
Conversational Skills
Digital Tool Utilization
Team Collaboration
Support and Development
Comprehensive 6‑month training with a peer mentor.
A wide support network from the branch office to the regional and home office.
Independent work with backing from a large team.
Deliver personalized service to ensure clients feel understood and informed.
Take an active role in annual business planning to assist in developing strategies for the upcoming year.
Actively listen for indicators of additional services required by clients.
Drive marketing activities including planning and executing events.
Culture of continuous improvement and professional development.
Inclusive environment where different viewpoints are valued.
Recognition of individual efforts through a rewards program.
About Edward Jones Edward Jones is a Fortune 500 company that serves over 9 million clients and employs 20,000 financial advisors across the U.S. and Canada. We are privately‑owned, place the focus on clients rather than shareholders, and are committed to diversity, inclusion and citizenship.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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Compensation Base pay range: $26.00/hr – $27.00/hr.
Hiring minimum: $26.10; hiring maximum: $27.74.
Benefits
Medical, prescription drug, dental, vision, voluntary benefits (including accident, hospital indemnity and critical illness), short- and long-term disability, basic life and basic AD&D coverage (no cost to associates). 401(k) retirement plan, health savings account and flexible spending account. 10 paid holidays, 15 days vacation for new associates beginning on January 1 of each year, sick time, personal days, and a paid day for volunteerism.
Employee Assistance Program available to all associates.
Rewards program that promotes a long‑term career, financial security and well‑being for associates and their families.
Responsibilities
Client Service: Provide exceptional service via inbound and outbound calls, email, and in‑person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
Account Management: Learn and understand the financial services industry. Perform account openings, account transfers and other requests. Process account transactions, prepare documentation and maintain accurate client records.
Administrative & Operational Support: Work independently under the direction of the financial advisor. Schedule appointments, prepare materials for client meetings, manage correspondence and support marketing initiatives. Streamline processes, update SOPs and execute the branch business plan strategically.
Technology: Maintain strong computer literacy and willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm‑provided software.
Qualifications
Analytical Thinking
Attention to Detail
Adaptability
Conversational Skills
Digital Tool Utilization
Team Collaboration
Support and Development
Comprehensive 6‑month training with a peer mentor.
A wide support network from the branch office to the regional and home office.
Independent work with backing from a large team.
Deliver personalized service to ensure clients feel understood and informed.
Take an active role in annual business planning to assist in developing strategies for the upcoming year.
Actively listen for indicators of additional services required by clients.
Drive marketing activities including planning and executing events.
Culture of continuous improvement and professional development.
Inclusive environment where different viewpoints are valued.
Recognition of individual efforts through a rewards program.
About Edward Jones Edward Jones is a Fortune 500 company that serves over 9 million clients and employs 20,000 financial advisors across the U.S. and Canada. We are privately‑owned, place the focus on clients rather than shareholders, and are committed to diversity, inclusion and citizenship.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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