Minnesota IT Services
Information Technology Operations Supervisor
Minnesota IT Services, Saint Paul, Minnesota, United States, 55199
Information Technology Operations Supervisor
Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Cannabis Expungement Board (CEB) team, which delivers a full suite of IT services to the Cannabis Expungement Board.
Pay Range $87,048.00/yr - $149,375.00/yr
Job Summary As an IT Operations Supervisor, you will manage and lead local IT operations for the Cannabis Expungement Board (CEB), including technical and financial operations. You will lead the creation, implementation, and maintenance of an IT framework that incorporates technology tools and business applications to support the CEB and assist it to meet its goals, objectives, and statutory requirements. You will be the primary technical liaison between CEB and MNIT Enterprise for provisioning MNIT Enterprise Services locally at the CEB, and for managing all local operations services defined in the MNIT Service Level Agreement. Additionally, you will provide IT Operations leadership, expert advice, and guidance to MNIT and Agency leadership and IT staff; participate in the MNIT CEB IT leadership team to develop and implement CEB information system long‑range plans, strategies and set priorities.
Location and Telework This position requires an employee to be onsite at 1450 Energy Park Dr, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.
Qualifications This position requires a minimum of four (4) years of experience in Information Technology operations. Experience must include:
Two (2) years of lead work or supervisory experience.
Criminal justice IT operations supporting case management systems in a legal environment, and a familiarity with legal workflows, case intake and document control.
Information technology project management.
Theory, principals, and practices of software and system development lifecycle development Knowledge of budget planning, financial reporting, and procurement processes.
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
Customer service skills that include active listening, empathy, and problem‑solving.
Minnesota IT Services will not sponsor applicants for work visas, including F‑1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industries IT Services and IT Consulting
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Pay Range $87,048.00/yr - $149,375.00/yr
Job Summary As an IT Operations Supervisor, you will manage and lead local IT operations for the Cannabis Expungement Board (CEB), including technical and financial operations. You will lead the creation, implementation, and maintenance of an IT framework that incorporates technology tools and business applications to support the CEB and assist it to meet its goals, objectives, and statutory requirements. You will be the primary technical liaison between CEB and MNIT Enterprise for provisioning MNIT Enterprise Services locally at the CEB, and for managing all local operations services defined in the MNIT Service Level Agreement. Additionally, you will provide IT Operations leadership, expert advice, and guidance to MNIT and Agency leadership and IT staff; participate in the MNIT CEB IT leadership team to develop and implement CEB information system long‑range plans, strategies and set priorities.
Location and Telework This position requires an employee to be onsite at 1450 Energy Park Dr, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.
Qualifications This position requires a minimum of four (4) years of experience in Information Technology operations. Experience must include:
Two (2) years of lead work or supervisory experience.
Criminal justice IT operations supporting case management systems in a legal environment, and a familiarity with legal workflows, case intake and document control.
Information technology project management.
Theory, principals, and practices of software and system development lifecycle development Knowledge of budget planning, financial reporting, and procurement processes.
Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
Customer service skills that include active listening, empathy, and problem‑solving.
Minnesota IT Services will not sponsor applicants for work visas, including F‑1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industries IT Services and IT Consulting
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