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Reimagined Parking

Assistant Operations Manager

Reimagined Parking, Miami, Florida, us, 33222

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Assistant Operations Manager

Location:

L21092801_701 S Miami Ave Compensation:

$48,000 - $53,000 / year Application Deadline:

31 October 2025 We are seeking a motivated and customer‑centric Assistant Operations Manager to help manage parking operations at various locations. This role focuses on delivering exceptional customer service, personnel management, location profit and loss analysis, revenue generation, direct marketing, event management, client management, business development, and team development. Key Responsibilities

Ensure an exceptional and seamless customer experience for every parker Check the parking system and confirm it is running properly, including CCTV Perform walkthroughs to ensure cleanliness of the garage Check cash machines, replenish them with cash, and process the previous day’s cash Prepare deposits Review emails and previous day operations Supervise Parking Attendants and Maintenance Team Address customer issues and concerns Act as point of contact for escalated customer concerns (refunds, claims, complaints) Assist in ordering supplies or placing vendor orders as needed (office and garage supplies) Monitor inventory levels of tickets Collect data on parking metrics Prepare and review reports on transient and monthly operations for the client Generate monthly reports Complete ad hoc projects Cover PTO Other duties as assigned Skills, Knowledge and Expertise

Associate’s degree in Business Administration, Management, or a related field Valid driver’s license Proven experience in the parking management industry Strong focus on customer service and client satisfaction Event management experience is a plus Client relationship management skills Business development and strategic thinking abilities Leadership and team‑building skills Benefits

Generous Paid Time Off – 20 days plus 8 paid holidays Comprehensive Health Plans – Medical, Dental, and Vision coverage Life and Disability Insurance – Company paid basic life and short‑term disability 401(k) Plan – Employer match with immediate vesting Employee Assistance Program – Behavioral health care support Parental and Caregiver Leave – Time off to support family and caregiving needs United States – California applicants only:

The Company will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, and the City of Los Angeles Fair Chance Initiative. You need not disclose your criminal history or undergo a background check until a conditional job offer is made. If a background check reveals convictions directly related to the job, you will have the chance to explain, provide evidence, or challenge the accuracy of the report. Criminal history may affect the employment position and could result in withdrawal of a conditional offer. Find more information about the Los Angeles County Fair Chance Ordinance at

https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf . Learn about the California Fair Chance Act at

https://calcivilrights.ca.gov/fair-chance-act/ .

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