TRYAbility Neurorecovery Center
Front Office Manager - Outpatient Neuro Private Practice
TRYAbility Neurorecovery Center, Downers Grove, Illinois, United States, 60516
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Join Our Trailblazing NeuroRecovery Team at TRYAbility!
At TRYAbility, we are more than just a physical therapy clinic; we are a beacon of innovation and inspiration for individuals facing neurological challenges. We are currently seeking a
Front Office Manager
who is deeply committed to advancing the field of neurorehabilitation and transforming lives through administrative leadership and fostering an environment that provides an excellent patient experience from start to finish.
Why TRYAbility?
Pioneering Equipment: Our facility is equipped with the latest in robotic walking technology, LiteGates, and FES systems, ensuring our team has the best tools available to treat our patients.
Work-Life Harmony: Enjoy flexible scheduling with no weekend hours, allowing you to balance professional growth and personal well-being.
Competitive Compensation and Benefits: Enjoy a robust compensation package, including a full suite of benefits, such as medical, dental, vision, PTO and 401(k).
Who You Are
A Communicator and Collaborator.
Foster trust and collaboration between the front office and clinical staff; maintain clear and consistent communication on schedules, authorizations, and priorities; build a supportive, team-centered culture where everyone feels valued.
A Leader and a Mentor.
Coach, recognize, and develop team members regularly; identify strengths and growth opportunities to support career development; lead with accountability, empathy, and solution-focused thinking.
Knowledgeable With Clinic Operations.
Confidently navigate scheduling, verification, and payment processes; ensure compliance and documentation accuracy; drive efficiency and utilize best practices within the clinic.
Organizational Skills And Follow-Through Action.
Maintain oversight of daily operations and task completion; track goals, provide timely feedback, and ensure accountability; keep front-office systems organized and audit-ready.
Adaptable and Takes Initiative.
Stay flexible and proactive as priorities shift; anticipate and resolve issues before they grow; guide the team through change with calm and confident leadership.
What You Will Do Be a Team Leader
Oversee daily front-office operations.
Conduct regular check-ins to review priorities and workflows.
Train, support, and provide coverage for coordinators as needed.
Partner with Owner and Clinic Directors to strengthen collaboration between admin and clinical teams.
Provide Operational Oversight
Ensure accurate scheduling, insurance verification, and authorizations before visits.
Review collections and reconcile payments daily.
Manage and approve timecards and PTO in ADP, ensuring policy compliance.
Coordinate payroll approvals and resolve discrepancies with leadership.
Communicate key trends, challenges, and process improvements to regional leadership.
Collaborate
Align administrative workflows with clinical operations to optimize patient care.
Partner with RCM and Payroll teams to maintain revenue accuracy and compliance.
Participate in leadership meetings to share updates and propose solutions.
Provide a Positive Patient Experience
Maintain a welcoming, patient-centered atmosphere.
Ensure all interactions reflect empathy, professionalism, and care.
Address escalated patient issues promptly and collaboratively.
Support the team in achieving strong satisfaction and retention outcomes.
High School Diploma or GED, required.
Knowledge of scheduling, insurance verification, and payment collection processes, required.
Prior experience working in a medical office, therapy clinic, or in an administrative leadership role, highly preferred.
Strong interpersonal and communication skills.
Ability to manage and coach a team effectively.
Organized, detail-oriented, and adaptable to change.
Demonstrated ability to foster collaboration between clinical and front-office teams.
USD $50,000.00 - $60,000.00 per year.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Other
Industries Hospitals and Health Care
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Join Our Trailblazing NeuroRecovery Team at TRYAbility!
At TRYAbility, we are more than just a physical therapy clinic; we are a beacon of innovation and inspiration for individuals facing neurological challenges. We are currently seeking a
Front Office Manager
who is deeply committed to advancing the field of neurorehabilitation and transforming lives through administrative leadership and fostering an environment that provides an excellent patient experience from start to finish.
Why TRYAbility?
Pioneering Equipment: Our facility is equipped with the latest in robotic walking technology, LiteGates, and FES systems, ensuring our team has the best tools available to treat our patients.
Work-Life Harmony: Enjoy flexible scheduling with no weekend hours, allowing you to balance professional growth and personal well-being.
Competitive Compensation and Benefits: Enjoy a robust compensation package, including a full suite of benefits, such as medical, dental, vision, PTO and 401(k).
Who You Are
A Communicator and Collaborator.
Foster trust and collaboration between the front office and clinical staff; maintain clear and consistent communication on schedules, authorizations, and priorities; build a supportive, team-centered culture where everyone feels valued.
A Leader and a Mentor.
Coach, recognize, and develop team members regularly; identify strengths and growth opportunities to support career development; lead with accountability, empathy, and solution-focused thinking.
Knowledgeable With Clinic Operations.
Confidently navigate scheduling, verification, and payment processes; ensure compliance and documentation accuracy; drive efficiency and utilize best practices within the clinic.
Organizational Skills And Follow-Through Action.
Maintain oversight of daily operations and task completion; track goals, provide timely feedback, and ensure accountability; keep front-office systems organized and audit-ready.
Adaptable and Takes Initiative.
Stay flexible and proactive as priorities shift; anticipate and resolve issues before they grow; guide the team through change with calm and confident leadership.
What You Will Do Be a Team Leader
Oversee daily front-office operations.
Conduct regular check-ins to review priorities and workflows.
Train, support, and provide coverage for coordinators as needed.
Partner with Owner and Clinic Directors to strengthen collaboration between admin and clinical teams.
Provide Operational Oversight
Ensure accurate scheduling, insurance verification, and authorizations before visits.
Review collections and reconcile payments daily.
Manage and approve timecards and PTO in ADP, ensuring policy compliance.
Coordinate payroll approvals and resolve discrepancies with leadership.
Communicate key trends, challenges, and process improvements to regional leadership.
Collaborate
Align administrative workflows with clinical operations to optimize patient care.
Partner with RCM and Payroll teams to maintain revenue accuracy and compliance.
Participate in leadership meetings to share updates and propose solutions.
Provide a Positive Patient Experience
Maintain a welcoming, patient-centered atmosphere.
Ensure all interactions reflect empathy, professionalism, and care.
Address escalated patient issues promptly and collaboratively.
Support the team in achieving strong satisfaction and retention outcomes.
High School Diploma or GED, required.
Knowledge of scheduling, insurance verification, and payment collection processes, required.
Prior experience working in a medical office, therapy clinic, or in an administrative leadership role, highly preferred.
Strong interpersonal and communication skills.
Ability to manage and coach a team effectively.
Organized, detail-oriented, and adaptable to change.
Demonstrated ability to foster collaboration between clinical and front-office teams.
USD $50,000.00 - $60,000.00 per year.
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Other
Industries Hospitals and Health Care
#J-18808-Ljbffr