Tech Army, LLC
Tech Army, LLC
Location: Tallahassee, FL
Salary: $80,000 – $95,000
Qualifications
Minimum 7 years in IT product development and experience managing product development timelines, release planning, feature delivery, and post‑deployment support.
Minimum 5 years leading complex, multi‑team product or technology solution delivery in high‑tech or government environments.
Proven experience with ServiceNow development, implementation, and enhancement, including workflows, modules, and system integrations.
Experience managing CMDB structure, data quality, and governance.
Experience with ServiceNow Discovery tool implementation, including automated asset discovery, data validation, and integration.
Stakeholder Communication & Collaboration
Strong ability to communicate complex technical information to business owners, leadership, and technical teams.
Proficiency with collaborative tools such as SharePoint 365, Microsoft Project, and Azure DevOps.
Preferred Experience
Familiarity with aligning ServiceNow products and enhancements with enterprise architecture principles and organizational standards.
Software Quality & Testing
Experience in prototyping, technical evaluation, solution testing, or validating releases for production readiness.
Experience integrating continuous improvement practices and incorporating user feedback into product enhancements.
Experience in government IT programs or large‑scale enterprise projects, including coordination of multi‑vendor teams.
Experience supporting business teams, end users, or organizational training related to ServiceNow platform changes.
Required Duties and Responsibilities Product Development and Lifecycle Management
Oversee ServiceNow product development from planning through implementation and post‑deployment support.
Manage product development timelines, feature delivery, and release schedules.
Translate business requirements into actionable development and delivery plans.
Monitor and report on product performance, risks, and readiness for release.
Cross‑Functional Leadership
Lead and coordinate cross‑functional teams, including technical staff, business stakeholders, and vendors.
Facilitate collaboration between enterprise architecture, developers, and business owners.
Motivate and manage team members to achieve project and product delivery objectives.
Education & Certifications
Bachelor’s Degree in one of the following, or equivalent work experience:
Required Certification:
Preferred Certifications (optional): ITIL Foundation or Agile/Scrum certification
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Location: Tallahassee, FL
Salary: $80,000 – $95,000
Qualifications
Minimum 7 years in IT product development and experience managing product development timelines, release planning, feature delivery, and post‑deployment support.
Minimum 5 years leading complex, multi‑team product or technology solution delivery in high‑tech or government environments.
Proven experience with ServiceNow development, implementation, and enhancement, including workflows, modules, and system integrations.
Experience managing CMDB structure, data quality, and governance.
Experience with ServiceNow Discovery tool implementation, including automated asset discovery, data validation, and integration.
Stakeholder Communication & Collaboration
Strong ability to communicate complex technical information to business owners, leadership, and technical teams.
Proficiency with collaborative tools such as SharePoint 365, Microsoft Project, and Azure DevOps.
Preferred Experience
Familiarity with aligning ServiceNow products and enhancements with enterprise architecture principles and organizational standards.
Software Quality & Testing
Experience in prototyping, technical evaluation, solution testing, or validating releases for production readiness.
Experience integrating continuous improvement practices and incorporating user feedback into product enhancements.
Experience in government IT programs or large‑scale enterprise projects, including coordination of multi‑vendor teams.
Experience supporting business teams, end users, or organizational training related to ServiceNow platform changes.
Required Duties and Responsibilities Product Development and Lifecycle Management
Oversee ServiceNow product development from planning through implementation and post‑deployment support.
Manage product development timelines, feature delivery, and release schedules.
Translate business requirements into actionable development and delivery plans.
Monitor and report on product performance, risks, and readiness for release.
Cross‑Functional Leadership
Lead and coordinate cross‑functional teams, including technical staff, business stakeholders, and vendors.
Facilitate collaboration between enterprise architecture, developers, and business owners.
Motivate and manage team members to achieve project and product delivery objectives.
Education & Certifications
Bachelor’s Degree in one of the following, or equivalent work experience:
Required Certification:
Preferred Certifications (optional): ITIL Foundation or Agile/Scrum certification
#J-18808-Ljbffr