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Bluejack National

IT Manager

Bluejack National, Granite Heights, Wisconsin, United States

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Overview

Bluejack Management Partners, headquartered in the premier Old Parkland campus, manages private residential clubs and communities including a turnkey residential sales, design, construction and maintenance business for those who want to live in laid back luxury. Bluejack Management Partners is expanding our renowned brand with the development of the new Bluejack Ranch Club in Aledo, Texas. We are seeking an experienced IT manager to play a pivotal role in establishing and overseeing all technology operations for this exciting new property. We provide a dynamic benefits package and a competitive compensation package. This job description will outline the essential responsibilities of the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist. Job Details

Job Title: IT Manager Department: Finance and Accounting Directly Reports To: Chief Financial Officer FLSA Status: Salary Exempt Position Summary

The IT Manager oversees all information technology operations within the property/organization to ensure efficient, secure, and reliable systems that support both guest experience and business operations. This role manages the club’s IT infrastructure, networks, software systems, and vendor relationships while providing hands-on support to staff and ensuring compliance with brand and industry standards. This is a remarkable opportunity to work alongside the leadership in Aledo (Ft. Worth), Montgomery (North Houston) and Old Parkland (Dallas) offices. The ideal candidate will have 3-5+ years of experience in IT, preferably in the hospitality industry. Key Responsibilities

Technology Operations & Support

Lead the setup and ongoing management of all IT Systems for the new property Manage day-to-day IT operations, including servers, networks, workstations, and property management systems (PMS) Provide technical support for club software applications including PMS, POS, CRM, accounting, timekeeping, and HR systems. Ensure seamless connectivity for members and employees (Wi-Fi, guest portals, in-room technology). Oversee IT helpdesk support, troubleshooting, and issue resolution.

Systems & Security

Maintain data security protocols, firewalls, backups, and disaster recovery plans. Ensure compliance with PCI, GDPR, and brand data security requirements. Monitor system performance and proactively address risks or vulnerabilities.

Manage IT-related projects such as system upgrades, migrations, or installations. Liaise with software vendors, managed service providers, and contractors. Evaluate new technologies to improve guest experience and operational efficiency. Leadership & Training

Collaborate with other IT team members or coordinate with outsourced IT support. Provide training to club staff on technology use, cybersecurity awareness, and system updates. Develop and maintain IT policies, SOPs, and best practices.

Minimum Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 3–5+ years of IT experience, preferably in the hospitality industry. Strong knowledge of club systems (PMS, POS, CRS, ERP, CRM, accounting software). Expertise in networking, servers, databases, and cloud systems. Familiarity with cybersecurity and compliance standards (PCI DSS, GDPR, HIPAA). Excellent problem-solving, communication, and organizational skills. Ability to manage multiple projects and work in a fast-paced, guest-focused environment. Experience in hospitality or construction is preferred. Preferred Skills and Attributes

Previous IT management in a club, resort, or hospitality group. Experience with major hospitality systems (Opera, Micros, Infor, Agilysys, Oracle Hospitality). Certifications such as CompTIA, Cisco, or Microsoft. Organized, detail-oriented, and adaptable. High integrity and discretion in handling confidential information. We are an equal employment opportunity employer.

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