Scribd, Inc.
Senior Product Manager, Growth
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About The Company At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Everand, Scribd, Slideshare, and Fable.
We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.
When it comes to workplace structure, we believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in‑person moments to build collaboration, culture, and connection. For this reason, occasional in‑person attendance is required for all Scribd employees, regardless of their location.
We are seeking a talented Senior Product Manager to join our Growth product team, a role that sits at the core of our subscription‑based business. This crucial role focuses on refining our funnel strategies to boost subscriber retention and reduce churn. The successful candidate will leverage deep understanding of data‑driven experimentation, user behavior and market trends to implement effective growth tactics and retention mechanisms. Your efforts will directly impact our customer experience and business results, reaffirming our commitment to offering the best subscription service to inspire the world through stories and knowledge.
You Will
Lead the development and execution of product strategy and vision to increase subscription growth and improve retention rates, leveraging insights into customer behavior and market trends.
Continuously optimize the subscription journey, identifying pain points and opportunities to improve the user experience and increase conversion.
Leverage data and analytics to guide decisions, identify growth opportunities, and establish clear success metrics.
Drive product strategy in ambiguous settings, employing product management frameworks to clarify objectives, mediate diverse viewpoints, and propel product growth and user engagement.
Understand customer needs and behaviors by conducting research, data analysis, and usability testing to inform strategies to reduce friction along the key steps of the customer journey.
Collaborate cross‑functionally with Design, Analytics, Product Marketing, Engineering and Customer Service teams.
You Have
5+ years of experience in product management, with 2‑3 years in a Growth role, preferably in a subscription business.
Deep knowledge of growth experimentation tactics, with a strong understanding of the customer journey, and a proven track record of driving subscriber growth and retention.
Strong proficiency in data analytics, A/B testing, experimentation, and funnel optimization.
Experience developing pricing and packaging strategies that drive revenue growth and deliver strong global price‑to‑value for users.
Experience working with loyalty programs.
Knowledge of product management frameworks and their practical applications.
Familiarity with user experience best practices, with a keen eye for intuitive design and user journeys. Experience conducting user research and usability testing.
Exceptional cross‑functional collaboration skills.
Salary & Benefits
Base pay ranges depending on location (San Francisco $139,000 – $216,500; California outside SF $114,500 – $205,500; Canada $145,000 CAD – $192,500 CAD). Competitive equity and comprehensive benefits package.
Healthcare insurance coverage (medical, dental, vision) 100% paid for employees.
12 weeks paid parental leave.
Short‑term and long‑term disability plans.
401(k) / RSP matching.
Onboarding stipend for home office peripherals and accessories.
Learning & Development allowance and programs.
Quarterly stipend for wellness, WiFi, etc.
Mental health support & resources.
Free subscription to the Scribd suite of products.
Referral bonuses.
Book benefit.
Sabbaticals.
Company‑wide events and team engagement budgets.
Vacation & personal days, paid holidays and flexible sick time.
Volunteer day.
Company‑wide employee resource groups and programs that foster an inclusive and diverse workplace.
Access to AI tools.
Location & Working Arrangements Primary residence in or near one of the following cities: Atlanta, Austin, Boston, Dallas, Denver, Chicago, Houston, Jacksonville, Los Angeles, Miami, New York City, Phoenix, Portland, Sacramento, Salt Lake City, San Diego, San Francisco, Seattle, Washington D.C., Ottawa, Toronto, Vancouver, Mexico City. Occasional in‑person attendance is required.
Equal Opportunity Statement Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply.
Apply We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com.
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Get AI-powered advice on this job and more exclusive features.
About The Company At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Everand, Scribd, Slideshare, and Fable.
We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.
When it comes to workplace structure, we believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in‑person moments to build collaboration, culture, and connection. For this reason, occasional in‑person attendance is required for all Scribd employees, regardless of their location.
We are seeking a talented Senior Product Manager to join our Growth product team, a role that sits at the core of our subscription‑based business. This crucial role focuses on refining our funnel strategies to boost subscriber retention and reduce churn. The successful candidate will leverage deep understanding of data‑driven experimentation, user behavior and market trends to implement effective growth tactics and retention mechanisms. Your efforts will directly impact our customer experience and business results, reaffirming our commitment to offering the best subscription service to inspire the world through stories and knowledge.
You Will
Lead the development and execution of product strategy and vision to increase subscription growth and improve retention rates, leveraging insights into customer behavior and market trends.
Continuously optimize the subscription journey, identifying pain points and opportunities to improve the user experience and increase conversion.
Leverage data and analytics to guide decisions, identify growth opportunities, and establish clear success metrics.
Drive product strategy in ambiguous settings, employing product management frameworks to clarify objectives, mediate diverse viewpoints, and propel product growth and user engagement.
Understand customer needs and behaviors by conducting research, data analysis, and usability testing to inform strategies to reduce friction along the key steps of the customer journey.
Collaborate cross‑functionally with Design, Analytics, Product Marketing, Engineering and Customer Service teams.
You Have
5+ years of experience in product management, with 2‑3 years in a Growth role, preferably in a subscription business.
Deep knowledge of growth experimentation tactics, with a strong understanding of the customer journey, and a proven track record of driving subscriber growth and retention.
Strong proficiency in data analytics, A/B testing, experimentation, and funnel optimization.
Experience developing pricing and packaging strategies that drive revenue growth and deliver strong global price‑to‑value for users.
Experience working with loyalty programs.
Knowledge of product management frameworks and their practical applications.
Familiarity with user experience best practices, with a keen eye for intuitive design and user journeys. Experience conducting user research and usability testing.
Exceptional cross‑functional collaboration skills.
Salary & Benefits
Base pay ranges depending on location (San Francisco $139,000 – $216,500; California outside SF $114,500 – $205,500; Canada $145,000 CAD – $192,500 CAD). Competitive equity and comprehensive benefits package.
Healthcare insurance coverage (medical, dental, vision) 100% paid for employees.
12 weeks paid parental leave.
Short‑term and long‑term disability plans.
401(k) / RSP matching.
Onboarding stipend for home office peripherals and accessories.
Learning & Development allowance and programs.
Quarterly stipend for wellness, WiFi, etc.
Mental health support & resources.
Free subscription to the Scribd suite of products.
Referral bonuses.
Book benefit.
Sabbaticals.
Company‑wide events and team engagement budgets.
Vacation & personal days, paid holidays and flexible sick time.
Volunteer day.
Company‑wide employee resource groups and programs that foster an inclusive and diverse workplace.
Access to AI tools.
Location & Working Arrangements Primary residence in or near one of the following cities: Atlanta, Austin, Boston, Dallas, Denver, Chicago, Houston, Jacksonville, Los Angeles, Miami, New York City, Phoenix, Portland, Sacramento, Salt Lake City, San Diego, San Francisco, Seattle, Washington D.C., Ottawa, Toronto, Vancouver, Mexico City. Occasional in‑person attendance is required.
Equal Opportunity Statement Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply.
Apply We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com.
#J-18808-Ljbffr