State of Washington
Fraud Investigator - Unclaimed Property (Investigator 3)
State of Washington, Tumwater, Washington, us, 98511
Overview
The Department of Revenue has an exciting opportunity for a
Fraud Investigator - Investigator 3
position within the Unclaimed Property unit which is part of the Taxpayer Account Administration (TAA) division in Tumwater, WA. Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with leadership and co‑workers focused on achieving the agency's goals. We value diverse perspectives and life experiences and serve people of all backgrounds. Revenue offers a generous benefits package including retirement plans, health, dental and vision coverage, deferred compensation, and potential student loan forgiveness. Visit our recruitment video and what our employees say to learn more about the agency. Taxpayer Account Administration (TAA) administers programs including forest excise tax, fish tax, cigarette and other tobacco products taxes, local sales tax, tax incentives, and reseller permits. The division ensures compliance with the Revised Uniform Unclaimed Property Act and returns unclaimed property to rightful owners. This is an opportunity to work with supportive teams that value open exchange of ideas, collaboration, and ongoing improvement of usability and customer service.
You can expect:
Getting work done accurately.
Working efficiently.
Sharing new ideas.
Being kind.
Telework
– This position has the flexibility to work remotely most of the time, but the duty station is in Tumwater, Washington and the successful candidate must travel to the office for key scheduled meetings or as operational needs dictate. During the training period, you can expect to come into the office more frequently.
The
Unclaimed Property team
is dedicated to reuniting property and assets with their rightful owners or heirs. Unclaimed property means monetary assets or tangible property held by an organization that has lost contact with the owner for an extended period. The
Fraud Investigator
is part of a team that manages the unit\'s fraud and risk management program, while conducting complex investigations on claims identified as potentially fraudulent. Other duties include:
Providing training and development to unclaimed property employees in fraud detection.
Developing, conducting, implementing, and administering investigations of unclaimed property fraud.
Advising program administrator and division leadership on fraud investigations and prosecution.
Working with the Agency Fraud and Risk Manager on controls of fraud detection.
Assessing, adapting and identifying evolving methods used to commit fraud.
Evaluating fraud detection and prevention methods and procedures.
Reporting to division leadership on possible fraudulent activities and trends.
Auditing changes to Holder and owner accounts to ensure validity.
Qualifications and competencies
The required qualifications are key competencies demonstrated through experience or education. To join our team, you must possess the following knowledge, skills, abilities, and competencies:
Investigative Skills: Demonstrate the ability to conduct fraud investigations through research and analysis.
Proficiently conduct fact-finding interviews.
Collect and preserve evidence and findings through proper chain of custody.
Conduct applicable research; analyze data, records, and reports to determine actionable items and make appropriate decisions and referrals.
Ability to make independent decisions on approach, methodology, and interpretation of information.
Legal Knowledge: Understand and apply knowledge of laws regarding unclaimed property, identity theft, and fraud.
Conduct investigations in compliance with applicable laws and statutes.
Protect the claimant’s civil rights while conducting investigations.
Oral and Written Communication Skills: Communicate clearly and effectively in writing and verbally.
Experience in writing investigative reports.
Ability to create and conduct training presentations.
Ability to de-escalate difficult conversations verbally.
Report facts and findings concisely and provide testimony in legal matters.
Integrity and Ethical Conduct: Maintain confidentiality and protect confidential information.
Ensure due process and fair treatment for claimants.
Foster integrity, transparency and accountability.
Planning and Organizational Skills: Manage multiple assignments.
Maintain an independent caseload of investigations.
Preferences
Bachelor’s degree in business or public administration, accounting, finance, political science, criminal justice, law, sociology, psychology, or closely related field.
Experience as an investigator for a criminal justice or government agency or related field.
Certified Fraud Examiner.
Knowledge of unclaimed property.
Understanding of Lean Six Sigma methodologies.
Throughout our selection processes, we evaluate knowledge, skills, abilities, and behaviors that align with the values and culture of DOR and our high performing Unclaimed Property Team.
How to apply
Complete the online application in detail, as it will be used as your initial resume. Attach a cover letter explaining how you meet the qualifications listed above.
Note
– Incomplete applications or applications received without these materials may be disqualified.
To take advantage of veterans\' preference, please attach your DD-214, member 4 long form, or your NGB-22. Please black out social security number and date of birth before attaching.
Questions
Contact information: Jobs@dor.wa.gov or (360) 704-5725. This position may be covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
The Department of Revenue is an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities and all protected groups. If you need help during the application process, call the Human Resources Office at 360-704-5731. Deaf or hard of hearing applicants may use the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
#J-18808-Ljbffr
The Department of Revenue has an exciting opportunity for a
Fraud Investigator - Investigator 3
position within the Unclaimed Property unit which is part of the Taxpayer Account Administration (TAA) division in Tumwater, WA. Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with leadership and co‑workers focused on achieving the agency's goals. We value diverse perspectives and life experiences and serve people of all backgrounds. Revenue offers a generous benefits package including retirement plans, health, dental and vision coverage, deferred compensation, and potential student loan forgiveness. Visit our recruitment video and what our employees say to learn more about the agency. Taxpayer Account Administration (TAA) administers programs including forest excise tax, fish tax, cigarette and other tobacco products taxes, local sales tax, tax incentives, and reseller permits. The division ensures compliance with the Revised Uniform Unclaimed Property Act and returns unclaimed property to rightful owners. This is an opportunity to work with supportive teams that value open exchange of ideas, collaboration, and ongoing improvement of usability and customer service.
You can expect:
Getting work done accurately.
Working efficiently.
Sharing new ideas.
Being kind.
Telework
– This position has the flexibility to work remotely most of the time, but the duty station is in Tumwater, Washington and the successful candidate must travel to the office for key scheduled meetings or as operational needs dictate. During the training period, you can expect to come into the office more frequently.
The
Unclaimed Property team
is dedicated to reuniting property and assets with their rightful owners or heirs. Unclaimed property means monetary assets or tangible property held by an organization that has lost contact with the owner for an extended period. The
Fraud Investigator
is part of a team that manages the unit\'s fraud and risk management program, while conducting complex investigations on claims identified as potentially fraudulent. Other duties include:
Providing training and development to unclaimed property employees in fraud detection.
Developing, conducting, implementing, and administering investigations of unclaimed property fraud.
Advising program administrator and division leadership on fraud investigations and prosecution.
Working with the Agency Fraud and Risk Manager on controls of fraud detection.
Assessing, adapting and identifying evolving methods used to commit fraud.
Evaluating fraud detection and prevention methods and procedures.
Reporting to division leadership on possible fraudulent activities and trends.
Auditing changes to Holder and owner accounts to ensure validity.
Qualifications and competencies
The required qualifications are key competencies demonstrated through experience or education. To join our team, you must possess the following knowledge, skills, abilities, and competencies:
Investigative Skills: Demonstrate the ability to conduct fraud investigations through research and analysis.
Proficiently conduct fact-finding interviews.
Collect and preserve evidence and findings through proper chain of custody.
Conduct applicable research; analyze data, records, and reports to determine actionable items and make appropriate decisions and referrals.
Ability to make independent decisions on approach, methodology, and interpretation of information.
Legal Knowledge: Understand and apply knowledge of laws regarding unclaimed property, identity theft, and fraud.
Conduct investigations in compliance with applicable laws and statutes.
Protect the claimant’s civil rights while conducting investigations.
Oral and Written Communication Skills: Communicate clearly and effectively in writing and verbally.
Experience in writing investigative reports.
Ability to create and conduct training presentations.
Ability to de-escalate difficult conversations verbally.
Report facts and findings concisely and provide testimony in legal matters.
Integrity and Ethical Conduct: Maintain confidentiality and protect confidential information.
Ensure due process and fair treatment for claimants.
Foster integrity, transparency and accountability.
Planning and Organizational Skills: Manage multiple assignments.
Maintain an independent caseload of investigations.
Preferences
Bachelor’s degree in business or public administration, accounting, finance, political science, criminal justice, law, sociology, psychology, or closely related field.
Experience as an investigator for a criminal justice or government agency or related field.
Certified Fraud Examiner.
Knowledge of unclaimed property.
Understanding of Lean Six Sigma methodologies.
Throughout our selection processes, we evaluate knowledge, skills, abilities, and behaviors that align with the values and culture of DOR and our high performing Unclaimed Property Team.
How to apply
Complete the online application in detail, as it will be used as your initial resume. Attach a cover letter explaining how you meet the qualifications listed above.
Note
– Incomplete applications or applications received without these materials may be disqualified.
To take advantage of veterans\' preference, please attach your DD-214, member 4 long form, or your NGB-22. Please black out social security number and date of birth before attaching.
Questions
Contact information: Jobs@dor.wa.gov or (360) 704-5725. This position may be covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
The Department of Revenue is an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities and all protected groups. If you need help during the application process, call the Human Resources Office at 360-704-5731. Deaf or hard of hearing applicants may use the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
#J-18808-Ljbffr