Washington State ESD
Fraud Investigator - Unclaimed Property (Investigator 3)
Washington State ESD, Seattle, Washington, us, 98127
The Department of Revenue has an exciting opportunity for a Fraud Investigator - Investigator 3 position within the Unclaimed Property unit which is part of the Taxpayer Account Administration (TAA) division in Tumwater, WA. Make a difference, join our team!
Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co‑workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences and employ and serve people of all backgrounds, including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This culture of respect promotes a professional family that maximizes potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans, health, dental and vision coverage, deferred compensation plans, and as a public service employee you may also be eligible for student loan forgiveness.
Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.
Taxpayer Account Administration (TAA) is a division within Revenue that administers many programs including forest excise tax, fish tax, cigarette and other tobacco product taxes, local sales tax, tax incentives, and reseller permits. Additionally, the division is responsible for the distribution of state and local taxes, ensuring compliance with the Revised Uniform Unclaimed Property Act, and returning unclaimed property to the rightful owners. This is an opportunity to work with supportive teams: we value the open exchange of ideas and information, work together to solve problems, and continuously seek ways to enhance usability and improve customer service. We believe the success of one is key to the success of all and strive to ensure a cooperative and supportive environment.
You can expect:
Getting work done accurately.
Working efficiently.
Sharing new ideas.
Being kind.
Telework – This position has the flexibility to work remotely most of the time, however the duty station is in Tumwater, Washington and the successful candidate must agree to travel to the office for key scheduled meetings or as operational needs dictate. During the training period, you can expect to come in to the office more frequently. The Unclaimed Property team is dedicated to reuniting property and assets with its rightful owners or their heirs. Unclaimed property means monetary assets or tangible property held by an organization that has lost contact with the owner for an extended period of time. At that point, the property is considered lost, forgotten or abandoned, and turned over to the Unclaimed Property program.
Fraud Investigator Responsibilities The Fraud Investigator is part of a team that manages the unit's fraud and risk management program, while conducting complex investigations on claims identified as potentially fraudulent. Other duties will also include:
Providing training and development to unclaimed property employees in the area of fraud detection.
Developing, conducting, implementing, and administering investigations of unclaimed property fraud.
Advising program administrator and division leadership on all matters involving fraud investigations and prosecution of fraud.
Working with the Agency Fraud and Risk Manager on the reasonableness and effectiveness of fraud detection controls.
Assessing, adapting and identifying ever‑changing methods used to commit fraud.
Evaluating the unit’s fraud detection and prevention methods and procedures.
Reporting to division leadership on possible fraudulent activities and trends.
Auditing changes made to Holder and owner accounts to ensure changes are valid.
Required Qualifications The required qualifications are key competencies that have been successfully demonstrated through experience or education. To join our team, you must possess the following knowledge, skills, abilities, and competencies:
Investigative Skills
Demonstrate the ability to conduct fraud investigations through research and analysis.
Proficiently conduct fact‑finding interviews.
Collect and preserve evidence and findings through proper chain of custody.
Conduct applicable research; analyze data, records, and reports to determine actionable items and make appropriate decisions and referrals.
Ability to make independent decisions on approach, methodology, and interpretation of information.
Legal Knowledge
Understand and apply knowledge of laws regarding unclaimed property, identity theft, and fraud.
Conduct investigations in compliance with applicable laws and statutes.
Demonstrate the ability to protect the claimant’s civil rights while conducting investigations.
Oral and Written Communication Skills
Communicate clearly and effectively in writing and verbally.
Experience in writing investigative reports.
Ability to create and conduct training presentations.
Capable of verbally de‑escalating difficult conversations.
Report facts and findings in a concise, logical manner and provide testimony in legal matters.
Integrity and Ethical Conduct
Maintain the highest level of confidentiality and protect confidential information.
Ensure every claimant receives proper due process and fair treatment.
Fosters integrity, transparency and accountability.
Planning and Organizational Skills
Ability to manage multiple assignments.
Maintain an independent caseload of investigations.
Preference May Be Granted To Candidates Who Possess The Following
Bachelor’s degree in business or public administration, accounting, finance, political science, criminal justice, law, sociology, psychology, or closely related field.
Experience as an investigator for a criminal justice agency, government agency, private organization, or other directly allied field.
Certified Fraud Examiner.
Knowledge of unclaimed property.
Understanding of Lean Six Sigma methodologies, principles, and practices.
How Do You Apply?
Complete the online application in detail, as it will be used as your initial resume.
Attach a cover letter explaining how you meet the qualifications listed above.
Note – Incomplete applications or applications received without these materials may be disqualified.
To take advantage of veterans’ preference, please attach your DD‑214, member 4 long form, or your NGB‑22. Please black out social security number and date of birth before attaching.
Questions? Hi, my name is Lance, and I will be assisting with this announcement. As a 20‑year Department of Revenue employee, I understand the importance of finding a rewarding career with a work‑life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have.
Please contact any part of the Staffing team at jobs@dor.wa.gov or give me a call (360) 704‑5725.
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.
If you need help during the application process, please call the Human Resources Office at 360‑704‑5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7‑1‑1 or 1‑800‑833‑6388.
#J-18808-Ljbffr
Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co‑workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences and employ and serve people of all backgrounds, including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This culture of respect promotes a professional family that maximizes potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans, health, dental and vision coverage, deferred compensation plans, and as a public service employee you may also be eligible for student loan forgiveness.
Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.
Taxpayer Account Administration (TAA) is a division within Revenue that administers many programs including forest excise tax, fish tax, cigarette and other tobacco product taxes, local sales tax, tax incentives, and reseller permits. Additionally, the division is responsible for the distribution of state and local taxes, ensuring compliance with the Revised Uniform Unclaimed Property Act, and returning unclaimed property to the rightful owners. This is an opportunity to work with supportive teams: we value the open exchange of ideas and information, work together to solve problems, and continuously seek ways to enhance usability and improve customer service. We believe the success of one is key to the success of all and strive to ensure a cooperative and supportive environment.
You can expect:
Getting work done accurately.
Working efficiently.
Sharing new ideas.
Being kind.
Telework – This position has the flexibility to work remotely most of the time, however the duty station is in Tumwater, Washington and the successful candidate must agree to travel to the office for key scheduled meetings or as operational needs dictate. During the training period, you can expect to come in to the office more frequently. The Unclaimed Property team is dedicated to reuniting property and assets with its rightful owners or their heirs. Unclaimed property means monetary assets or tangible property held by an organization that has lost contact with the owner for an extended period of time. At that point, the property is considered lost, forgotten or abandoned, and turned over to the Unclaimed Property program.
Fraud Investigator Responsibilities The Fraud Investigator is part of a team that manages the unit's fraud and risk management program, while conducting complex investigations on claims identified as potentially fraudulent. Other duties will also include:
Providing training and development to unclaimed property employees in the area of fraud detection.
Developing, conducting, implementing, and administering investigations of unclaimed property fraud.
Advising program administrator and division leadership on all matters involving fraud investigations and prosecution of fraud.
Working with the Agency Fraud and Risk Manager on the reasonableness and effectiveness of fraud detection controls.
Assessing, adapting and identifying ever‑changing methods used to commit fraud.
Evaluating the unit’s fraud detection and prevention methods and procedures.
Reporting to division leadership on possible fraudulent activities and trends.
Auditing changes made to Holder and owner accounts to ensure changes are valid.
Required Qualifications The required qualifications are key competencies that have been successfully demonstrated through experience or education. To join our team, you must possess the following knowledge, skills, abilities, and competencies:
Investigative Skills
Demonstrate the ability to conduct fraud investigations through research and analysis.
Proficiently conduct fact‑finding interviews.
Collect and preserve evidence and findings through proper chain of custody.
Conduct applicable research; analyze data, records, and reports to determine actionable items and make appropriate decisions and referrals.
Ability to make independent decisions on approach, methodology, and interpretation of information.
Legal Knowledge
Understand and apply knowledge of laws regarding unclaimed property, identity theft, and fraud.
Conduct investigations in compliance with applicable laws and statutes.
Demonstrate the ability to protect the claimant’s civil rights while conducting investigations.
Oral and Written Communication Skills
Communicate clearly and effectively in writing and verbally.
Experience in writing investigative reports.
Ability to create and conduct training presentations.
Capable of verbally de‑escalating difficult conversations.
Report facts and findings in a concise, logical manner and provide testimony in legal matters.
Integrity and Ethical Conduct
Maintain the highest level of confidentiality and protect confidential information.
Ensure every claimant receives proper due process and fair treatment.
Fosters integrity, transparency and accountability.
Planning and Organizational Skills
Ability to manage multiple assignments.
Maintain an independent caseload of investigations.
Preference May Be Granted To Candidates Who Possess The Following
Bachelor’s degree in business or public administration, accounting, finance, political science, criminal justice, law, sociology, psychology, or closely related field.
Experience as an investigator for a criminal justice agency, government agency, private organization, or other directly allied field.
Certified Fraud Examiner.
Knowledge of unclaimed property.
Understanding of Lean Six Sigma methodologies, principles, and practices.
How Do You Apply?
Complete the online application in detail, as it will be used as your initial resume.
Attach a cover letter explaining how you meet the qualifications listed above.
Note – Incomplete applications or applications received without these materials may be disqualified.
To take advantage of veterans’ preference, please attach your DD‑214, member 4 long form, or your NGB‑22. Please black out social security number and date of birth before attaching.
Questions? Hi, my name is Lance, and I will be assisting with this announcement. As a 20‑year Department of Revenue employee, I understand the importance of finding a rewarding career with a work‑life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have.
Please contact any part of the Staffing team at jobs@dor.wa.gov or give me a call (360) 704‑5725.
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.
If you need help during the application process, please call the Human Resources Office at 360‑704‑5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7‑1‑1 or 1‑800‑833‑6388.
#J-18808-Ljbffr