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IT Healthcare Consultant - Software Engineer - Project Lead

Jobs via Dice, Columbia, South Carolina, us, 29228

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IT Healthcare Consultant – Software Engineer – Project Lead Project Duration:

12 Months

Work Location:

Columbia, South Carolina (Onsite)

Candidate Location:

Candidate MUST be a SC resident or willing to relocate or commute to Columbia, SC prior to starting the role at their own expense.

Hours/Week:

40 Hours

Work Hours:

8 AM to 5 PM

Project Scope:

State of South Carolina is seeking an experienced System Center Service Manager administrator. The primary focus of this role is maintaining System Center infrastructure and taking new requests into Service Manager. Developing workflows in System Center Orchestrator. Working in the Cireson web portal.

Responsibilities

The Service Manager Engineer will report to the SCDHHS Bureau Chief of Information Technology Services and will work with SCDHHS business units to collect and develop requirements for Service Manager requests. The position is focused on administration and creation of new requests.

Work with System Center Orchestrator: create new orchestrator workflows, maintain, and update workflows.

Work with Cireson: maintain and update software and work with vendor to fulfill service requests; updating JavaScript for service requests.

Maintain, update, patch System Center, Orchestrator, and Cireson.

Interact with staff, other team members, all levels of management and external organizations (including vendors) in the compilation and management of information needed for Service Manager requests.

Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge.

Serve as a Subject Matter Expert (SME) and/or Point of Contact (POC) for developing and managing processes related to the Service Manager environment.

Make recommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to leadership.

Act as a liaison between the technical team and management from various stakeholder areas including executive level management.

Some after‑hours project and platform support will be expected.

Program Experience Current or recent experience with MS System Center is required and will be given the highest weight. Experience should include well-documented success with previous MS System Center projects as well as experience in an enterprise-level System Center Environment.

Technical Knowledge

MS System Center Service Manager

MS System Center Orchestrator

Active Directory

Windows Servers

Javascript

Cireson

IT Network Infrastructure and Server Operations/Implementations

General Duties and Responsibilities

Develop and refine Service Manager request intake process for SCDHHS.

Maintenance and patching of Service Manager environment and recommend future improvement opportunities.

Lead on a project to migrate the existing Service Manager environment to an updated and current standard.

Required Skills

Bachelor's Degree and/or 5 years of related work experience.

Minimum 3 years of working in a development role supporting MS System Center, demonstrating a deep understanding of services & features, site design & best practices.

Minimum 3 years of administrative experience in MS Azure.

Minimum 5 years of administrative experience in MS Servers.

Minimum 3 years experience in an IT methodology framework (e.g., ITIL, MITA).

Preferred Skills

Working knowledge of System Center Service Manager.

Working knowledge of Cireson.

Working knowledge of System Center Orchestrator.

Working knowledge of JavaScript.

Working knowledge of PowerBI.

MS Server Admin Certifications.

Working Knowledge of SQL, HTML, XML, and PowerShell.

Experience with healthcare and healthcare-related requirements.

Seniority Level Mid-Senior level

Employment Type Full-time

Job Function Health Care Provider

Industries Software Development

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