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TALENT Software Services

Network Administrator

TALENT Software Services, Columbia, South Carolina, United States

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TALENT Software Services provided pay range This range is provided by TALENT Software Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $60.00/hr - $62.00/hr

Daily Duties / Responsibilities The network administrators for these openings under the general guidance of the assigned Agency Network Manager or lead will coordinate daily/weekly assignments for the installation, deployment, diagnostics, and troubleshooting of the Agency's critical enterprise wireless and network infrastructure. The network administrators will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions. The network administrators will ensure assignments are completed accurately and on time, and regularly provide progress, tasks, and deliverables status updates to the assigned manager.

Specific duties and responsibilities will include but not limited to the following:

Monitor and identify issues with Agency wireless networks and remediate

Support wireless and network connectivity on Windows-based systems

Support wireless and network connectivity on Mac-based systems

Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)

Manage the wireless network/device lifecycle at all stages

Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems

Assist with Client registration of devices on the network

Conduct onsite wireless assessments. Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad.

Perform enterprise wireless network deployments, installations, and upgrades

Requires comfort working on a ladder; ability to lift 40 lbs.

Perform firmware/software/security/feature upgrades and other maintenance tasks

Monitor Agency trouble ticket system and complete network assigned tickets

Will serve as the Agency's first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems.

Assists Agency staff/contractors in resolving wireless and other network related problems

Coordinate and assist with testing and validation

Adhere to State and Agency security and IT policies and standards

Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained

Assists various IT groups with other "non wireless" tasks as assigned such as with system/network installations and upgrades (i.e., racking equipment)

Create, maintain, and review/improve upon notes and wireless documentation

Ability to plan, organize, review, and implement associated project milestones to completion.

Provides updates to Project Team.

Required Skills (Rank in order of importance)

3+ years Local Area Network (LAN), WLAN, WAN

3+ Year - Network administration – CISCO and PALO ALTO FIREWALL

3+ YEARS CISIO IDENTIFY SERVICES ENGINE (Client)

3+ years of Ticketing System

Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking)

Ability to climb and work on a ladder to reach ceiling to install wireless access points.

Ability to lift and move PCs, monitors, and other equipment.

Valid driver's License

Interpersonal skills

Verbal communication skills, written communication skills

Preferred Skills (Rank in order of importance)

Network Certification

Solarwinds Orion

Ekahou Sidekick

Required Education Associates Degree in a relevant field of work or high school diploma with equivalent work experience.

Seniority Level Mid-Senior level

Employment Type Full-time

Job Function Other

Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at TALENT Software Services by 2x

Charleston, South Carolina Metropolitan Area $55,565.00-$60,837.00 7 months ago

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