YWCA of Western Massachusetts
Direct Service Advocate-HYPP-3rd Shift
YWCA of Western Massachusetts, Springfield, Massachusetts, us, 01119
Overview
Direct Service Advocate — Holyoke Young Parent Program, Full Time Location: Holyoke, MA, US Salary Range: $20.00 per hour The YWCA of Western Massachusetts is dedicated to eliminating racism and empowering women. The YWCA provides a safe place for survivors of domestic violence and/or sexual assault. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and vocational training for youth ages 17-24. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus. The YWCA is seeking a Direct Service Advocate for our Holyoke Young Parent Program. The Direct Service Advocate (DSA) is responsible for providing support, advocacy and role modeling to adult, teen and child program participants living in the YWCA\'s residential programs. DSAs are part of a team model working with peers, supervisors, clinicians and outside connections to best serve program participants. DSAs support the agency mission and trauma informed service model in order to provide safe, consistent and quality services to vulnerable populations. Department: Holyoke Youth Parent Program | Reports To: Site Director | FLSA Status: Non-Exempt | Starting Rate: $20.00/hour | Schedule: Sunday - Wednesday, 10pm - 8am
Primary Responsibilities
It is a 24/7 program; staff are responsible to work holiday shifts depending on their schedule.
Conduct safety checks on residents and children as needed to support children\'s safety and well-being.
Ensure mothers supervise children at all times.
Encourage and support the development of life skills, positive parenting and improved parent-child interaction.
Offer support to moms during crisis or periods where they may be overwhelmed.
Document and provide daily program communication including case notes, resident files and communication logs for every shift utilizing AWARDS.
Responsible for upkeep of the facility and property (including, but not limited to: vacuuming, laundry, shoveling, raking, mopping, preparation of bedrooms).
Ensure 100% of chores are completed properly before signing off on the chore list.
Follow program procedures, rules, regulations and policies.
Ensure a safe and supportive living environment including completion of all required safety sweeps (minimum of four times each shift) to ensure premises including alarms, doors, windows, appliances and bedrooms are all safe.
Qualifications
A.A. or equivalent education or experience in a human service field.
One year of counseling and direct service experience.
Service Experience Preferred
Experience With Victims Of Domestic Violence preferred
Reliable transportation and/or valid driver\'s license preferred.
Physical Requirements: Must be able to lift 40 lbs.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Individual and Family Services
Referrals increase your chances of interviewing at YWCA of Western Massachusetts by 2x. Get notified about new Service Advocate jobs in Springfield, MA.
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Direct Service Advocate — Holyoke Young Parent Program, Full Time Location: Holyoke, MA, US Salary Range: $20.00 per hour The YWCA of Western Massachusetts is dedicated to eliminating racism and empowering women. The YWCA provides a safe place for survivors of domestic violence and/or sexual assault. Our programs and services include crisis shelter and transitional housing for survivors and their families, counseling, SAFEPLAN court advocacy, community education, supervised visitation, and vocational training for youth ages 17-24. The YWCA provides services at several sites, including Holyoke, Northampton, Westfield, and our primary Springfield campus. The YWCA is seeking a Direct Service Advocate for our Holyoke Young Parent Program. The Direct Service Advocate (DSA) is responsible for providing support, advocacy and role modeling to adult, teen and child program participants living in the YWCA\'s residential programs. DSAs are part of a team model working with peers, supervisors, clinicians and outside connections to best serve program participants. DSAs support the agency mission and trauma informed service model in order to provide safe, consistent and quality services to vulnerable populations. Department: Holyoke Youth Parent Program | Reports To: Site Director | FLSA Status: Non-Exempt | Starting Rate: $20.00/hour | Schedule: Sunday - Wednesday, 10pm - 8am
Primary Responsibilities
It is a 24/7 program; staff are responsible to work holiday shifts depending on their schedule.
Conduct safety checks on residents and children as needed to support children\'s safety and well-being.
Ensure mothers supervise children at all times.
Encourage and support the development of life skills, positive parenting and improved parent-child interaction.
Offer support to moms during crisis or periods where they may be overwhelmed.
Document and provide daily program communication including case notes, resident files and communication logs for every shift utilizing AWARDS.
Responsible for upkeep of the facility and property (including, but not limited to: vacuuming, laundry, shoveling, raking, mopping, preparation of bedrooms).
Ensure 100% of chores are completed properly before signing off on the chore list.
Follow program procedures, rules, regulations and policies.
Ensure a safe and supportive living environment including completion of all required safety sweeps (minimum of four times each shift) to ensure premises including alarms, doors, windows, appliances and bedrooms are all safe.
Qualifications
A.A. or equivalent education or experience in a human service field.
One year of counseling and direct service experience.
Service Experience Preferred
Experience With Victims Of Domestic Violence preferred
Reliable transportation and/or valid driver\'s license preferred.
Physical Requirements: Must be able to lift 40 lbs.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Individual and Family Services
Referrals increase your chances of interviewing at YWCA of Western Massachusetts by 2x. Get notified about new Service Advocate jobs in Springfield, MA.
#J-18808-Ljbffr