Consumer Cellular, Inc.
Retail Store Manager - Mobile, AL
Consumer Cellular, Inc., Mobile, Alabama, United States, 36624
Overview
Job Title:
Retail Store Manager - Mobile, AL
| Company:
Consumer Cellular, Inc. Location: Mobile, Alabama | Job Type: Full-time | Schedule: In-store, 40 hours per week Posting Date: Oct 23, 2025 | Unposting Date: Oct 29, 2025
Job Summary
The
Retail Store Manager
role requires meeting and exceeding client field expectations with overall store responsibility for store effectiveness and customer satisfaction. The Store Manager will lead and develop others, with strong customer service, talent hiring/training/management, and performance coaching skills. This position manages both full- and part-time Mobile Advisors.
The starting salary for this role is at least
$71,400
annually (minimum) plus a monthly bonus. The role leads a team for 40 hours a week (in-store), with a focus on work–life balance.
Essential Functions
Manages all aspects of in-store execution within the assigned store, including staffing, shift scheduling, hours completion, active customer engagement, sales, merchandising, and inventory management.
Establishes and maintains critical relationships with field leadership.
Promotes strong relationships with the in-store team and field leadership to ensure communication and adoption of directives.
Manages sales productivity and guest experience through performance management and 1-on-1 coaching.
Ensures employee satisfaction through progressive engagement.
Interviews and hires high-quality full- and part-time Sales Reps.
Manages attrition via key performance indicators.
Leads store performance to achieve sales and customer service objectives.
Supervisory/Management Responsibility
Collaborates with field sales leadership to achieve company objectives.
Participates in regular field leadership meetings and provides reports.
Completes required sales training and ensures store employees are fully trained.
Provides feedback on store performance and action plans for improvement.
Responsible for hiring, training, and performance management of store employees.
Makes store-level hiring and termination decisions in collaboration with HR.
Directly coaches and trains sales representatives within the store.
Minimum Education and/or Experience
High School Diploma required.
3-5 years in training, sales, account management, or related experience, and 2+ years of retail management experience required in the wireless industry.
Required Skills
Specialty retail management experience required.
Proven leadership and store management track record.
Excellent verbal and written communication skills.
Strong business acumen.
Proven ability to train and develop subordinates.
Flexibility to work weekends and travel when required.
Self-starter with the ability to incent and drive Sales Representatives to meet client expectations.
Proficiency in MS Office (Word, Excel, PowerPoint).
Additional Job Requirements
Physical ability to perform tasks that require bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.
Ability to move around the store, assist customers, and maneuver merchandise as needed.
About Consumer Cellular Founded in 1995, Consumer Cellular is the first wireless provider built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular serves more than 4 million subscribers with affordable plans, popular phones, and nationwide coverage, backed by top-rated U.S.-based customer support. Based in Scottsdale, AZ, the company has 3,000 employees and has been recognized as a leading wireless brand for customer service. Visit ConsumerCellular.com for more information.
Pay & Benefits (In accordance with the Equal Pay and Opportunities Act)
Salary range:
$71,400
to
$100,800
per year. Individual pay is based on skills, experience, and location.
Competitive base pay with potential for bonuses, shift differential, and overtime.
Medical, Dental, and Vision insurance (company-paid for full-time employee coverage in part).
401(k) company match of 100% up to 6% of pay.
Employee wireless plan discounts and other perks.
Paid Time Off (PTO) after a 30-day waiting period, holidays, and floating holiday accrual.
Flexible Spending Accounts, Life and AD&D insurance, Long-Term Disability, and Employee Assistance Program.
Education reimbursement and employee rewards program.
Accrual of hours for first-year employees (hourly positions) and salaried positions.
Pre-employment Pre-employment background check and drug screen are required.
Job Details Primary Location:
United States – Alabama – Mobile
Job Function:
Sales and Business Development
Industries:
Telecommunications
Note: This listing includes additional job postings and related opportunities in the same area for reference.
#J-18808-Ljbffr
Job Title:
Retail Store Manager - Mobile, AL
| Company:
Consumer Cellular, Inc. Location: Mobile, Alabama | Job Type: Full-time | Schedule: In-store, 40 hours per week Posting Date: Oct 23, 2025 | Unposting Date: Oct 29, 2025
Job Summary
The
Retail Store Manager
role requires meeting and exceeding client field expectations with overall store responsibility for store effectiveness and customer satisfaction. The Store Manager will lead and develop others, with strong customer service, talent hiring/training/management, and performance coaching skills. This position manages both full- and part-time Mobile Advisors.
The starting salary for this role is at least
$71,400
annually (minimum) plus a monthly bonus. The role leads a team for 40 hours a week (in-store), with a focus on work–life balance.
Essential Functions
Manages all aspects of in-store execution within the assigned store, including staffing, shift scheduling, hours completion, active customer engagement, sales, merchandising, and inventory management.
Establishes and maintains critical relationships with field leadership.
Promotes strong relationships with the in-store team and field leadership to ensure communication and adoption of directives.
Manages sales productivity and guest experience through performance management and 1-on-1 coaching.
Ensures employee satisfaction through progressive engagement.
Interviews and hires high-quality full- and part-time Sales Reps.
Manages attrition via key performance indicators.
Leads store performance to achieve sales and customer service objectives.
Supervisory/Management Responsibility
Collaborates with field sales leadership to achieve company objectives.
Participates in regular field leadership meetings and provides reports.
Completes required sales training and ensures store employees are fully trained.
Provides feedback on store performance and action plans for improvement.
Responsible for hiring, training, and performance management of store employees.
Makes store-level hiring and termination decisions in collaboration with HR.
Directly coaches and trains sales representatives within the store.
Minimum Education and/or Experience
High School Diploma required.
3-5 years in training, sales, account management, or related experience, and 2+ years of retail management experience required in the wireless industry.
Required Skills
Specialty retail management experience required.
Proven leadership and store management track record.
Excellent verbal and written communication skills.
Strong business acumen.
Proven ability to train and develop subordinates.
Flexibility to work weekends and travel when required.
Self-starter with the ability to incent and drive Sales Representatives to meet client expectations.
Proficiency in MS Office (Word, Excel, PowerPoint).
Additional Job Requirements
Physical ability to perform tasks that require bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items.
Ability to move around the store, assist customers, and maneuver merchandise as needed.
About Consumer Cellular Founded in 1995, Consumer Cellular is the first wireless provider built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular serves more than 4 million subscribers with affordable plans, popular phones, and nationwide coverage, backed by top-rated U.S.-based customer support. Based in Scottsdale, AZ, the company has 3,000 employees and has been recognized as a leading wireless brand for customer service. Visit ConsumerCellular.com for more information.
Pay & Benefits (In accordance with the Equal Pay and Opportunities Act)
Salary range:
$71,400
to
$100,800
per year. Individual pay is based on skills, experience, and location.
Competitive base pay with potential for bonuses, shift differential, and overtime.
Medical, Dental, and Vision insurance (company-paid for full-time employee coverage in part).
401(k) company match of 100% up to 6% of pay.
Employee wireless plan discounts and other perks.
Paid Time Off (PTO) after a 30-day waiting period, holidays, and floating holiday accrual.
Flexible Spending Accounts, Life and AD&D insurance, Long-Term Disability, and Employee Assistance Program.
Education reimbursement and employee rewards program.
Accrual of hours for first-year employees (hourly positions) and salaried positions.
Pre-employment Pre-employment background check and drug screen are required.
Job Details Primary Location:
United States – Alabama – Mobile
Job Function:
Sales and Business Development
Industries:
Telecommunications
Note: This listing includes additional job postings and related opportunities in the same area for reference.
#J-18808-Ljbffr