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Balenciaga S.A.

BALENCIAGA Temporary Store Director | Dallas Northpark

Balenciaga S.A., Dallas, Texas, United States, 75215

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Summary We are currently seeking a Temporary Store Director who will report to the Retail Director.

YOUR OPPORTUNITY

The Temporary Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to clients, in particular VICs and VVICs, in order to guarantee store business goals.

They are accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the HQ/HO in order to bring the store to its full potential.

They are accountable for being the Balenciaga benchmark (excellent standards) in his/her Region/Country.

Job Description HOW YOU WILL CONTRIBUTE A BUSINESS DEVELOPER

Define, execute and monitor the store action plan to achieve sales targets and KPIs

Define targeted quantitative and qualitative goals and ensure they are achieved

Implement action plans and follow‑up

Analyze the results: daily, weekly, monthly and set up constant assessments

Focus on key KPIs and create a strong store culture and storytelling approach

Understand and monitor constantly local business environment including market trends and competition

Keep relevant with market and fashion trends

Share with store team

Integrate/adapt insights in store action plan

Define constantly opportunities for growth and execute actions accordingly

Communicate high quality relevant feedbacks and report to HQs/HO and/or store team

Oversee and ensure weekly payroll is accurately reported for store team

Complete Monthly Store Schedule for the team to reflect needs of the business

A TALENT LEADER AND DEVELOPER

Create and maintain a positive work environment, consistent with Balenciaga behaviors

Provide a clear vision and goals for the team and for the individuals

Identify, attract, recruit, develop and retain talent

Consistently recruit top talent in partnership with the Head of Retail and HR

Create development plans for store management and store teams, ensure professional growth via training and coaching

Ensure professional growth and training of the store team with a coaching approach, by constantly stimulating them to be up-to-date in the Fashion industry

Coach consistently direct reports

Provide structured feedback on a regular basis

Manage individual appraisal interview at least twice a year

Motivate and challenge store management and store teams on a regular basis

Organize qualitative time with the team (team building…)

A BRAND PROMOTER (CLIENTS)

Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally

Embody constantly Balenciaga codes and engage local people with the brand

Ensure Balenciaga Signature and Client experience are executed and consistent over time

Store according to the Company directions (VM guidelines)

Ensure that the store image in line with corporate standards

Ensure store team is aware of this standards

Ensure that team behaviors are consistent with the standards of Balenciaga services, image and values

Lead by example conveying Balenciaga behaviors towards clients

Know his/her clients and prospects (quantitative and qualitative) to define action plans

Attract and recruit new clients from personal network and external partners

Develop clienteling mindset and client's loyalty and retention from beginners to VICs

Oversee the clienteling approach

Ensure that the qualitative standards required by our brand are maintained

Ability to engage VIP and celebrities

A PROCESS MANAGER

Ensure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelines

Handle all administration and accounting responsibilities.

Achieve and authorize planning, organize and plan the activities providing available resources to manage the expected workload

Apply all the necessary golden rules to ensure the safety of both store team and clients

Supervise warehouse stock, verify that it is in line with the Store’s sales potential, and report to Merchandising Retail at Headquarters accordingly

Take all the necessary measures to guarantee the safety of the products and all valuable materials in the store along with the Warehouse

Ensure that the packaging and positioning of the product are coherent to the protection of corporate assets

Opening and closing of the store

Oversee day‑to‑day operations of store

Maintain a cost conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative.

Process Payroll as directed by the company.

Maintain store schedules.

Ensure staff adheres to attendance and punctuality.

Ensure that petty cash & check reconciliation is processed correctly each month and submitted prior to due date.

Ensure execution of Retail Excellence guidelines in the store: front of house, back of house, team

Supervise inventory activities and warehouse stock and report immediately any discrepancies

Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness

WHO YOU ARE

Commitment to take part in an innovative project

3 to 5 years of successful experience in a managerial position (minimum 20 people) in luxury Retail industry

Inclusive leadership style and entrepreneurship

High sensitivity to clients experience and loyalty

Exceptional interpersonal skills, persuasiveness

Precision, organizational skills

Adaptability, openness, risk‑taking, dynamic, listening abilities, curiosity

High availability, responsiveness

Product and Fashion sensitivity

Mastering digital skills

WHY WORK WITH US? This is an exciting opportunity to join Balenciaga’s Dallas NorthPark team as a Temporary Store Director who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

DIVERSITY COMMITMENT Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

Job Type

Fixed Term (Fixed Term)

Start Date

2025-11-07

Schedule

Full time

Organization

Balenciaga America Inc.

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