Tapestry, Inc.
Lead Supervisor I 1 for - North Bend, WA, US - location
Tapestry, Inc., North Bend, Washington, United States, 98045
Lead Supervisor Job Description
Coach is a global fashion house founded in New York in 1941 and part of the Tapestry portfolio. The Lead Supervisor role is integral to the store’s success, modeling behaviors that directly impact all aspects of our business: sales and operations.
Sample of Tasks Required
Sales:
Understand organizational objectives, partner with Store Manager(s) and Assistant Store Manager(s) to align with company priorities; endorse, model and develop the team to deliver Coach’s selling and service expectations; enforce sales strategies and initiatives; flex store business strategies and personal selling techniques to contribute to overall store and financial results; hold the sales team accountable for personal sales; maximize clienteling strategy; build credibility and trust with customers; act as a brand ambassador in the local market; coach, develop and motivate the team; provide constructive feedback to Store Manager(s) and Assistant Store Manager(s).
Operations:
Manage daily operational tasks according to Coach standards; demonstrate strong business acumen; maintain interior and exterior upkeep; use all retail systems and reporting tools; adhere to all applicable Coach retail policies and procedures; leverage Coach’s tools and technology to support clienteling efforts; ensure all daily tasks are completed without negatively impacting service of Coach standards.
Competencies Required
Drive for Results – consistently exceed goals, bottom-line oriented, pushes self and others for results.
Customer Focus – meet expectations of internal and external customers, build effective relationships.
Creativity – generate new and unique ideas and connect unrelated concepts.
Interpersonal Savvy – build constructive relationships, use diplomacy and tact.
Learning on the Fly – learn quickly, analyze successes and failures, experiment for solutions.
Perseverance – pursue tasks with energy and drive, never give up before finishing.
Dealing with Ambiguity – cope with change, decide to act without full information, handle risk and uncertainty.
Strategic Agility – anticipate future trends, paint credible visions, create breakthrough strategies.
Building Effective Teams – create strong morale, foster open dialogue, define team success, create belonging.
Managerial Courage – give direct, actionable feedback, address issues promptly, take negative action when necessary.
Additional Requirements
Experience: 1‑3 years of retail experience, preferably in luxury retail; knowledge of fashion trends and competition.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills, iPad/laptop, Mobile POS, Internet, walkie-talkie, pricing sheets.
Physical: Ability to execute at a fast pace, communicate effectively, maneuver sales floor and stock rooms, lift up to 25 lbs routinely and up to 50 lbs as required.
Schedule: Work flexible schedule including nights, weekends, holidays and high retail traffic days.
Compensation & Benefits Hourly: $16.66 – $24.50
Benefits include health (medical, dental, vision), life insurance, disability insurance, 401(k) plan, paid time off, employee discounts, and incentive compensation.
Equal Opportunity Employer Tapestry, Inc. is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications and are made without regard to age, sex, sexual orientation, gender identity or expression, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally protected basis.
Applicants requiring reasonable accommodation must contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.
For more information, visit
Coach .
#J-18808-Ljbffr
Sample of Tasks Required
Sales:
Understand organizational objectives, partner with Store Manager(s) and Assistant Store Manager(s) to align with company priorities; endorse, model and develop the team to deliver Coach’s selling and service expectations; enforce sales strategies and initiatives; flex store business strategies and personal selling techniques to contribute to overall store and financial results; hold the sales team accountable for personal sales; maximize clienteling strategy; build credibility and trust with customers; act as a brand ambassador in the local market; coach, develop and motivate the team; provide constructive feedback to Store Manager(s) and Assistant Store Manager(s).
Operations:
Manage daily operational tasks according to Coach standards; demonstrate strong business acumen; maintain interior and exterior upkeep; use all retail systems and reporting tools; adhere to all applicable Coach retail policies and procedures; leverage Coach’s tools and technology to support clienteling efforts; ensure all daily tasks are completed without negatively impacting service of Coach standards.
Competencies Required
Drive for Results – consistently exceed goals, bottom-line oriented, pushes self and others for results.
Customer Focus – meet expectations of internal and external customers, build effective relationships.
Creativity – generate new and unique ideas and connect unrelated concepts.
Interpersonal Savvy – build constructive relationships, use diplomacy and tact.
Learning on the Fly – learn quickly, analyze successes and failures, experiment for solutions.
Perseverance – pursue tasks with energy and drive, never give up before finishing.
Dealing with Ambiguity – cope with change, decide to act without full information, handle risk and uncertainty.
Strategic Agility – anticipate future trends, paint credible visions, create breakthrough strategies.
Building Effective Teams – create strong morale, foster open dialogue, define team success, create belonging.
Managerial Courage – give direct, actionable feedback, address issues promptly, take negative action when necessary.
Additional Requirements
Experience: 1‑3 years of retail experience, preferably in luxury retail; knowledge of fashion trends and competition.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills, iPad/laptop, Mobile POS, Internet, walkie-talkie, pricing sheets.
Physical: Ability to execute at a fast pace, communicate effectively, maneuver sales floor and stock rooms, lift up to 25 lbs routinely and up to 50 lbs as required.
Schedule: Work flexible schedule including nights, weekends, holidays and high retail traffic days.
Compensation & Benefits Hourly: $16.66 – $24.50
Benefits include health (medical, dental, vision), life insurance, disability insurance, 401(k) plan, paid time off, employee discounts, and incentive compensation.
Equal Opportunity Employer Tapestry, Inc. is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications and are made without regard to age, sex, sexual orientation, gender identity or expression, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally protected basis.
Applicants requiring reasonable accommodation must contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.
For more information, visit
Coach .
#J-18808-Ljbffr